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Grand Hyatt Melbourne

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Traveler (1049)
Room & Suite (597)
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Ratings and reviews
Certificate of Excellence
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“collins kitchen”(166 reviews)
“the club lounge”(189 reviews)
“marble bathroom”(50 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
5 Star Hotel
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 550 rooms and suites...
Offers from Grand Hyatt Melbourne
Special Offer: Autumn Winter Collection
Hotel deals
View all hotel information
Location and contact
123 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
7.2 km to Avalon Airport
825 restaurants are within a 0.5 km radius
0.3 km from Flinders Street Station
View nearby attractions and restaurants
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Reviews (4,821)
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4,683 results
Traveler rating
2,983
1,068
392
144
96
Traveler type
Time of year
LanguageEnglish
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2,983
1,068
392
144
96
Show reviews that mention
All reviewscollins kitchenthe club loungemarble bathroomcollins streetstar hotelroom servicecorner roomfederation squarebeautiful hotelbuffet breakfastvalet parkingking roomyarra riverlate checkgreat roomlocation is excellentcentral location
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1 - 5 of 4,683 reviews
Reviewed yesterday

We love staying at the Grand Hyatt each year. Check in and check out is seamless. Staff are welcoming. The bed and pillows are heavenly. We always sleep well with the room being very dark when the curtains are closed.

Review collected in partnership with Hyatt Hotels
Thank Panzano07
Hotel's Favorite
Reviewed 29 July 2017

There isn't a down side to staying at the Grand Hyatt. The staff, service, location, rooms, food, and overall ambience prove why it's a 5-star hotel. They made my stay beyond enjoyable and I will definitely stay with them again!More

Review collected in partnership with Hyatt Hotels
2  Thank Nichole D
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 31 July 2017

Dear Nichole D, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind...More

Reviewed 2 days ago via mobile

The hotel has large well appointed rooms and lovely common areas. The pool was good fun for our family stay. But, it’s the staff that made the visit 5 Stars. Extremely courteous, friendly, prompt and professional. Hotel tips - get a package with breakfast included...More

Thank Easterbeilbs
Reviewed 3 days ago

This was certainly not our best Hyatt experience. The coffee was not great and had to be sent back every day as it was cold, the cocktails in the bar were very ordinary and the swipe card system in the elevators was so frustrating as...More

Review collected in partnership with Hyatt Hotels
1  Thank SGRodney
Reviewed 3 days ago via mobile

We stayed for the weekend and just relaxed. The room was spacious, the gym was large and friendly. We enjoyed the lobby bar, however didn’t try the resturant. The hotel is central, with a river view, close to the casino and resturants. Overall an enjoyable...More

Thank neil J
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$185 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$185 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1049)
Room & Suite (597)
Dining (76)
Pool & Beach (8)
Amenities (56)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
R170171
9 July 2018|
AnswerShow all 5 answers
Response from GrandHyattMel | Property representative |
Dear R170171, Thank you for your question, our Globalist members have complimentary breakfast in our Grand Club Lounge as well as receiving a reduced price for our gourmet buffet breakfast in Collins Kitchen. If you have... More
1
Vote
ldavis332017
19 April 2018|
Answer
Response from GrandHyattMel | Property representative |
Hi ldavis332017, Thank you for your question, that is correct. When you book the Romance Package for the whole stay our Collins Kitchen buffet breakfast will be included for the duration. If you have any further questions... More
0
Votes
Nad S
19 March 2018|
Answer
Response from GrandHyattMel | Property representative |
Hi Nad S, Thank you for your question, on our website we have the list of our available wellbeing treatments however we unfortunately do not have images on our website. Please do contact us directly on +61 3 9657 1234... More
0
Votes
Room Tips
"Upper floors for good views"
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"great corner rooms with views and less noise"
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"Luxury hotel in the heart of Melbourne"
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"I was in room 1914 that had great views over the city"
Read review
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