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Mercure Welcome Melbourne

Traveler (472)
Room & Suite (256)
Dining (25)
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD More and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. Less
Hotel class
Hotel Amenities
Room Service
Free Internet
Air Conditioning
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Breakfast included
Fitness Center with Gym / Workout Room
Free Parking
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$82 - US$182 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Australia > Victoria > Melbourne > Central Business District
Reviews (4,542)
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All reviews great location the cocoon david jones rooms are small bourke street central location the heart of the city buffet breakfast valet parking public transport federation square tram stop myer emporium concierge convenience eateries
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1 - 5 of 4,311 reviews
Reviewed yesterday via mobile

This hotel can get really crowded, especially for tourists and business people alike! My stay here was OK, but I find the customer service was somehow lacking, I didn’t get the genuine “Accor feel” as I get at other Accor properties. Anyway, this hotel, although...More

Thank Edzmo
Reviewed 4 days ago via mobile

I had stayed at Mercure Treasury Gardens before & loved it. Had meant to book there again but managed to book here (always triple check!!!). Location was great, central & easy walk to all Melbourne has to offer but also near to trams & trains....More

Thank Emma C
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 2 days ago

Dear Emma C, Thank you for sharing your detailed feedback after staying with us (by accident) recently. I am sorry to read that we did not tick all the boxes during your stay. I greatly appreciate your comments about aspects of your stay that we...More

Reviewed 4 days ago

Nice room,bit on the small size.Great central location.Doing renovations to entry at time of my stay but got around that ok.Nice breakfast kitchen staff great.Reception staff very helpful especially with my car parking.Thank you to the young lady who took my phone booking, had internet...More

Thank khood57
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 4 days ago

Dear khood57, Thank you for your feedback! Apologies for the inconveniences experienced on this occasion due to our lobby refurbishment. Happy to advise that current lobby refurbishment has now been completed. Appreciate you highlighting aspects of your stay that we do well and I will...More

Reviewed 5 days ago

Good location, near the meeting point to Mt Buller tour. Shopping centre and restaurant is all around. Tram stop in front of the hotel. Check out early morning while the breakfast has not been ready but hotel staff help us to provide breakfast package to...More

Thank oaldi
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 4 days ago

Dear oaldi, Thank you for staying with us and taking the time to write a review about our hotel. Our location is the perfect base for a Melbourne vacation. Happy to read that our staff were able to assist with your early breakfast. We hope...More

Reviewed 6 days ago

We stayed at Mecure Welcome Hotel on 1-2 October 2017. The Hotel is located very near to the Chinatown and CBD area of Melbourne. Very convenient to walk around the CBD area for stores, restaurant and tram rides. We enjoyed our stay there.More

Thank kokkuen935
Response from Erdi G, Manager at Mercure Welcome MelbourneResponded 4 days ago

Dear kokkuen935, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed the benefits of being so conveniently located in the heart of the city. We look forward to welcoming you...More

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Questions & Answers
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Wathu R
3 September 2018|
AnswerShow all 7 answers
Response from Mickeygian | Reviewed this property |
Yes I am sure in every room
30 March 2018|
AnswerShow all 3 answers
Response from Love_Life_Sydney | Reviewed this property |
The last time I stayed there, they put hold a certain amount of money (I can't remember how much) for in house expenditure eg mini bar, meals. For example, if you have a credit limit of $1,000 on your card, and the hotel... More
24 September 2017|
AnswerShow all 5 answers
Response from Ruth B | Reviewed this property |
Sorry for the delay. I guess it’s too late for you now. I got free wifi there.
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