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Crown Metropol Melbourne

4,069 reviews
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Traveler (1207)
Room & Suite (573)
Pool & Beach (115)
Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travelers talk about
“mr hive”(147 reviews)
“luxe room”(96 reviews)
“infinity pool”(80 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,069)Write a Review
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3,983 results
Traveler rating
2,275
1,161
336
132
79
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LanguageEnglish
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2,275
1,161
336
132
79
Show reviews that mention
All reviewsmr hiveluxe roominfinity poolcasino complexvalet parkingpre dinner drinksshower and toiletfloor to ceiling windowssteam roomtop floorroom servicebuffet breakfastmodern hotelcorner roomcity viewsouth bankyarra river
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1 - 5 of 3,983 reviews
Reviewed yesterday

I was here for a one night stay with my husband and daughter. Check-in took a little long which is fair enough, considering that most people are here for the Lunar New Year weekend. Our highlight was probably the swimming pool, which had a great...More

Thank pdra
Reviewed 3 days ago

This hotel is modern and very busy. There were lines checking in and out all the time. The front desk people were great! They were helpful and fast in checking folks in. They saw how miserable we were after our long journey and checked us...More

Thank larrybecker
Reviewed 5 days ago via mobile

Regularly stay here when we head to Melbourne. Close to perfect. Staff are generally attentive however there is the odd one or two that can be a little testy. Billing can be an issue here so be careful on checkout. Pool is fantastic but can...More

Thank bigkids17
Reviewed 1 week ago via mobile

At $500 a night I was expecting much more from this hotel. They did have very friendly staff and comfy beds but this is about where the good stuff ends. To begin with, we had a city view room BUT our view was of a...More

Thank NarelleBee
Response from CrownHotelsGM, General Manager at Crown Metropol MelbourneResponded 6 days ago

Dear NarelleBee, Thank you for taking the time to share your review on TripAdvisor. I was sorry to learn that we did not meet your expectations during your recent stay. While it was pleasing to note you found our beds comfortable and staff friendly, I...More

Reviewed 1 week ago via mobile

It was our 20th wedding anniversary and I can not fault the crown metropol in any way. We were greeted by the valets who were happy, funny and attentive. The reception lady was friendly and when she realised it was our anniversary, provided a higher...More

Thank Martin H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$187 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Melbourne
#13 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Melbourne
#13 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1207)
Room & Suite (573)
Pool & Beach (115)
Dining (98)
Amenities (24)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
BuckH10
December 13, 2017|
AnswerShow all 2 answers
Response from CrownHotelsGM | Property representative |
Hi BuckH10, Thanks for your question. You most certainly can. Advance bookings are essential, and there is a nominal fee to use the tennis courts. For more information, please contact us directly on +61 3 9292-8888... More
0
Votes
Mardi A
November 20, 2017|
AnswerShow all 2 answers
Response from CrownHotelsGM | Property representative |
Hi Mardi, Please contact Crown Gifts on 1800 822 606 and one of the team will be able to assist you. Regards, Crown Hotels
0
Votes
Picklezz
October 7, 2017|
Answer
Response from Liz C | Reviewed this property |
Sorry I know nothing about that. A good thing I didn't. We stayed in room 1417.
1
Vote
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12345613
Room Tips
"For a better view, do request for rooms on the higher floors."
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"ask for upgrade"
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"Try to get a room that is not too far from the elevators"
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"Higher the better"
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