We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ville Resort-Casino

Save
Share
Sir Leslie Thiess Drive, Townsville, Queensland 4810 Australia
Lowest prices for your stay
US$189
US$130
View deal
SAVE US$59
Expedia.com
Hotels.com
Travelocity
Orbitz.com
Prestigia.comUS$189
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (441)
Pool & Beach (52)
Room & Suite (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 42 hotels in Townsville
Location
Cleanliness
Service
Value
Travelers' Choice
The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics!
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Casino and Gambling
Taxi service
Conference facilities
Meeting rooms
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English
1092Reviews15Q+A100Room tips
Traveler rating
  • 374
  • 412
  • 191
  • 64
  • 51
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
monsgrantmorg wrote a review May 2021
Wamberal, Australia117 contributions39 helpful votes
We stayed for 4 nights in a new resort room, the rooms are really large and has everything you need. The hotel itself is great, love the swim up bar, the restaurant miss songs and the quarter deck is fun! Only a few issues, was not informed that they would take $50 a night as a holding deposit and it wouldn’t be released for 5 days, a tad annoying, we had a marina view on level 14 (which is not really 14 floors really level 4) on the Friday and Saturday night we were woken up several times with the outside noise in the taxi waiting area, really really loud. Our keys constantly stopped working and we had to go and get them replaced which was a pain. Overall though we liked staying here.
Read more
Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Share
Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 2 weeks ago
Thanks so much for taking some time to leave us a review monsgrantmorg. We're so pleased to hear that you enjoyed your stay with us - how good is that swim-up bar! We have noted all your feedback about the things that were a bit disappointing and have passed them on to the relevant department managers to take on board. Hope to see you again some time soon.
Read more
wendy f wrote a review May 2021
Picton, New Zealand502 contributions58 helpful votes
+1
I stayed here for 4 nights just to relax and chill out. I will be back. I was in an Ocean View Executive room and it was great. Room service breakfast was reasonably priced and arrived hot, poached eggs perfectly cooked. Had dinner at Quarterdeck which was OK but took absolute ages to arrive, with no warning at time of order. Miss Songs was amazing and we had an amazing night. The pool was clean and perfect temperature. The Splash Bar was also great. My room did not get serviced one day despite putting the sign in my door but all in all a great stay.
Read more
Date of stay: May 2021Trip type: Traveled solo
Helpful
Share
Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 3 weeks ago
Thanks so much for your review Wendy! We're so happy to hear that you enjoyed your stay at The Ville so much. We have made note of those few points about service times at Quarterdeck and housekeeping and have passed it on to the relevant department managers.
Read more
Cathy H wrote a review Apr 2021
Sydney, Australia30 contributions24 helpful votes
I love this hotel BUT the pool in not heated and it was cold on this stay and also September last year. They just need to spend the money to heat it and I will be back again and again! Why cut costs with the feature you promote the most?!!!
Read more
Date of stay: April 2021
1 Helpful vote
Helpful
Share
Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 3 May 2021
Hi Cathy - Thanks very much for taking some time to leave us some feedback. Happy to hear that you enjoyed your stay with us. We are certainly looking into options for heating our lovely resort pool, but for the time being it's heated naturally by the gorgeous North Queensland sunshine. Hope to see you back again some time soon.
Read more
chelciecass wrote a review Apr 2021
Melbourne, Australia26 contributions38 helpful votes
I believe this is Townsville's only five star hotel and it doesn't disappoint. Clean, beautiful rooms with luxury detail. A walk around the hotel and you see all the high quality restaurants on offer, the expansive swimming pool and a view of the Townsville port. Very special place.
Read more
Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
Helpful
Share
Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 3 May 2021
Thanks so much for the amazing review! So happy to hear that you enjoyed your stay with us. Looking forward to seeing you again some time soon.
Read more
Robin W wrote a review Apr 2021
Perth Hills, Australia140 contributions54 helpful votes
The hotel was recommended by others that had stayed there before as being the best place to stay in Townsville. It's in a great spot overlooking the harbour and Magnetic Island. We appreciated being given a water view (having requested this in our booking). The rooms are fine... a 'twin bed' is another name for a 'double' bed but they were ok for 2 adults and 2 kids for 2 nights. The shower head was dreadful- water going all over the place. The pool (with swim-up bar) is great (50 metres long?) as are the gardens. Was surprised that there were no changing rooms by the pool- just one unisex toilet. We didn't eat here. Miss Songs Asian restaurant is, I'm told, very good but pricey. We enjoyed a few 'Happy Hour' cocktails in the Boardwalk at $12 a shot- the kids enjoyed the 'mocktails' which, although non-alcoholic, were $15 a pop- no happy hour for them! On our last morning (with a hotel full of school holiday-makers) 2 out of 3 lifts in the hotel were not working- it was pandemonium. A 10 minute wait for a lift and when it got to you it was chock-a-block full of others who had also been waiting for ages. There was a sign in the back of the lift which advised (due to Covid-19) 2 people max per lift... that was never going to happen- more like 15+ per lift run! I would have rated this another spot higher were it not for the fact that I found, after the event, that I was charged a 3.8% surcharge by paying on Amex. I sent them an email to advise that I thought this was 'gouging'. The RBA advise that the average merchant charge for Amex is 1.8%... they double it. Their response was that it advises this charge on your booking confirmation (if you read all the 'small print' and who does?). There's no mention of this when you check out or any notice to this effect at reception. It leaves a bad taste in the mouth.
Read more
Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: Definitely you'd want a sea view... the more you pay the higher the level you'd be on.
See more room tips
Helpful
Share
Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 12 Apr 2021
Hi Robin - thanks so much for taking some time to leave us such a comprehensive review about your stay. We really appreciate all the feedback about all areas of the resort and will make sure to pass this along to all the relevant department managers to take on board.
Read more
Previous
123456
PRICE RANGE
US$99 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jupiters townsville hotel townsville, jupiters townsville hotel and casino, jupiters hotel townsville
FORMERLY KNOWN AS
Jupiters Townsville Hotel & Casino
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
194
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Ville Resort-Casino
Which popular attractions are close to The Ville Resort-Casino?
Nearby attractions include The Strand (1.1 km), Museum of Tropical Queensland (0.8 km), and Reef HQ Great Barrier Reef Aquarium (0.8 km).
What are some of the property amenities at The Ville Resort-Casino?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ville Resort-Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ville Resort-Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ville Resort-Casino?
Yes, free parking is available to guests.
What are some restaurants close to The Ville Resort-Casino?
Conveniently located restaurants include Wild Rice Laos & Thai Cuisine, Juliette's, and IMC Steak House.
Are there opportunities to exercise at The Ville Resort-Casino?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at The Ville Resort-Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ville Resort-Casino offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Ville Resort-Casino?
Many travellers enjoy visiting Kissing Point Fort (2.4 km) and National Trust Heritage Centre (3.3 km).