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Quest Townsville

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30-34 Palmer St, Townsville, Queensland 4810 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$158
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Free cancellation until 27/09/21
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Traveler (102)
Room & Suite (11)
Pool & Beach (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quest Townsville
Updated 11/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 42 hotels in Townsville
Location
Cleanliness
Service
Value
Travelers' Choice
Quest Townsville, the business and extended stay specialists is located in the CBD and heart of the city’s dining precinct. Providing spacious 4.5 star accommodation, with 139 rooms (studio, one and two bedroom apartments) and chargeback facilities available to a variety of restaurants, we take pride in offering you a personalised service, quality accommodation and ensuring you have everything you need for a comfortable stay.
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Full view
Property amenities
Free parking
Internet
Pool
Complimentary instant cofffee
Meeting rooms
BBQ facilities
Baggage storage
Express check-in / check-out
Paid public parking on-site
Parking
Outdoor pool
Fence around pool
Complimentary tea
Vending machine
Non-smoking hotel
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Microwave
Refrigerator
Kitchenware
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, Filipino
822Reviews2Q+A93Room tips
Traveler rating
  • 412
  • 309
  • 67
  • 18
  • 16
Time of year
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Language
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Popular mentions
809ross wrote a review 2 Jun
1 contribution
All and all an ok place and good location. Had a noisy bunch below me the night I stayed. That can't be helped. If you are heading to the stadium this is close to everything. As the review needs to be 200 words minimum, this last sentence is just to fill in space.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
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Trip type: Traveled on business
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259peta wrote a review May 2021
1 contribution
Whist the staff were friendly and helpful. When I checked in the small of the apartment greeted me when I opened the door. There were silverfish on the wall, hair left in the bed and in the bathroom. There was no compensation from the hotel and I had to find an alternative. It’s very dated.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
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Trip type: Traveled on business
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vasilisaskliarenko wrote a review May 2021
1 contribution
This hotel stay was the worst one I have ever stayed at, and let me tell you I practically live in hotels. The bed was so stiff and uncomfortable I didn’t not sleep at all, my room had no soap, blinds that didn’t close, ants everywhere, weirdly stuck shower door. Upon complaint I got transferred to a different room where the bed was slightly better however the ants followed.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
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Location
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Trip type: Traveled on business
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bjallwood wrote a review May 2021
1 contribution
Comfortable, clean and conveniently located with lovely views over the marina. Walkable distance to the city centre, stadium and a choice of restaurants. Staff are friendly abd helpful. We have been coming back for years. Quest is our preferred place to stay in Townsville.
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Review collected in partnership with this hotel
Date of stay: April 2021
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Response from Annabell Javinez, Other at Quest Townsville
Responded 3 May 2021
Thank you for rating your experience with us at Quest Townsville. We are delighted that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Faye and the team at Quest Townsville.
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mikehN4602TP778 wrote a review Apr 2021
Melbourne, Australia1 contribution
They tried a bait and switch. We booked one room, they tried to switch us to another type of room. Claimed nothing left. Only after demanding a refund did they magically find the room we booked. Old apartments with opp shop style furniture.
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
Share
Response from Annabell Javinez, Other at Quest Townsville
Responded 24 Apr 2021
Thank you for taking the time to complete the feedback survey for Quest Townsville. Your feedback is important to us and we are genuinely disappointed that your recent stay did not meet your expectation. This is not the standard or level of guest satisfaction that we strive for. We will certainly communicate these areas with our team and are committed to improving. If you would like to speak with me any further please do not hesitate to contact me. Thank you again for your feedback. We hope to welcome you back to Quest Townsville again in the future.
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PRICE RANGE
US$99 - US$141 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
139
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Frequently Asked Questions about Quest Townsville
Which popular attractions are close to Quest Townsville?
Nearby attractions include Museum of Tropical Queensland (0.3 km), Reef HQ Great Barrier Reef Aquarium (0.3 km), and Perc Tucker Regional Gallery (0.4 km).
What are some of the property amenities at Quest Townsville?
Some of the more popular amenities offered include a pool, free parking, and meeting rooms.
Which room amenities are available at Quest Townsville?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Townsville?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Quest Townsville?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Quest Townsville?
Conveniently located restaurants include Wild Rice Laos & Thai Cuisine, Coffee Dominion, and A Touch of Salt.
Are there opportunities to exercise at Quest Townsville?
Yes, guests have access to a pool during their stay.
Is Quest Townsville located near the city center?
Yes, it is 0.5 km away from the centre of Townsville.
Are any cleaning services offered at Quest Townsville?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Townsville?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Quest Townsville?
Many travellers enjoy visiting Kissing Point Fort (2.6 km) and National Trust Heritage Centre (2.3 km).