We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Paradise Resort Gold Coast

122 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217 Australia
avatar-imageavatar-imageavatar-image
Traveler (197)
Room & Suite (24)
Pool & Beach (14)

View prices for your travel dates

₱7,039
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 6 resorts in Surfers Paradise
Location
Cleanliness
Service
Value
Experience more fun for less at Australia’s Favourite Family Resort. Voted Australia’s best family resort, 10years in a row, Paradise Resort on the Gold Coast has something for everyone. There’s a giant waterpark, ice-skating rink, the best Kids Club you’ve ever seen, a daily activities program the whole family can enjoy plus they even have areas that are just for mums and dads. Where every day is heaven for kids…paradise for parents! Book now.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Water park
Babysitting
Children's playground
Parking
Hot tub
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Entertainment staff
Evening entertainment
Waterslide
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Taxi service
BBQ facilities
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / closet
Iron
Private bathrooms
Complimentary toiletries
Hair dryer
Show more
Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English
187Reviews2Q+A45Room tips
Traveler rating
  • 79
  • 41
  • 14
  • 24
  • 29
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Culture49142686688 wrote a review Feb 17
1 contribution
Fantastic holiday with family and friends. Kids had a blast and the adults had fun too. Food was much nicer than I expected. Cocktails were great too. I was expecting things to be over priced but it wasn’t. Staff were also exceptional. I highly recommend this holiday resort and will definitely be back!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Connector22035285714 wrote a review Feb 16
Christchurch, New Zealand1 contribution
Rooms: - The room was atrocious, cockroaches on the walls, extremely dated bathrooms and quality of workmanship varying from heatpumps being mounted on the original concrete wall surrounded by a halfassed fake plasterboard wall with no gapping. No safe in the room. No sense of any security, even the extraction fan didn't work in the bathroom which made for a very uncomfortable smell after certain actions in the loo.. - No AC on, on arrival (we've been multiple places overseas and this is just a common courtesy when in hot & humid countries). - Door handle broken completely yielding the door not usable for approx. 3 hours. General: - The noise.. oh the noise. Couples arguing, people partying, foreigners screaming at the top of their lungs, it even drowned out the kids screaming (obviously a kids resort).. - Emergency alarms screaming at 4am and no staff around to investigate, no one to turn it off. After about 20 minutes it was an emergency waterslide button that was triggered. - Cockroaches chasing you around in the middle of the night in the lobbies and outside areas when going for a cigarette. The BIGGEST negative (Which solidifies our reason to NEVER return again): - Security breach. We had a person enter our room on our 2 of 7 day. They entered our room very briefly and exited very quickly also (Approx. 4pm). We brushed it off, thinking they got the incorrect room and double checked in (Looks like it's happened before as per other reviews). We notified staff immediately after this to which shrugged it off and dismissed us. After pushing further, we got our cards reset. Note: Not the door lock. - 2nd security breach. We had a person enter on our last night 5 of 7 (yes you read that correct. We took a complete loss of 2 nights and checked out early - keep reading it gets better). This happened at 1am and we woke up to the door being triggered and someone popping in and back out. By the time we realized, and awoke fully to take in the entirety of the situation, and I got up and ran to the corridor to find someone, but they were gone. We immediately got dressed and went to reception to report this only to be gaslighted by staff and told us it was all a big dream and never happened. (Our daughter (10) awoke also). We arched up and got told to wait until the morning to get the maintenence manager to perform a door test to see any cards being scanned. We had determined this was the last straw, and after staying up all night. We packed our stuff and had it loaded in the car by 8am. Once we packed up, we took our room keys to reception and informed them of our early checkout (Receptionist), she was shocked to hear about it all and told us to wait 60 seconds while she gets the manager. Once Roy had come out of his office (60 seconds wait time) he had amazingly *Insert sarcasm* checked our door lock log and footage and found nothing out of the ordinary. After being told its never happened in his career we were left feeling slapped in the face and gaslit to think we're crazy. I prodded more, to which he gave us his reassurance he will have maintenence to do a 'double check'. This was getting us nowhere and we're humble enough people that didnt want to cause a commotion with people standing behind us, so left it at that. We checked out and left. Sometimes, you just have to swallow some pride and atleast offer your customers some reassurance of a room change maybe? Especially after a security breach, regardless of your personal thoughts of the situation. I hope some retraining of management and processes happen to ensure this whole 'dream' never happens again.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Troy N wrote a review Feb 3
Bankstown, Australia1 contribution
+1
The resort has great facilities and a huge amount of activities for kids. They're in the process of building a adults area which will make us book another trip in the future. Definitely recommend this place for kids and adults to chill out for a great experience
Read more
Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 2 weeks ago
Thank you, Troy for your 5 star rating and valued feedback. We look forward to welcoming you back and hopefully you can enjoy our new pool area. A great holiday for kids and parents.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sara E wrote a review Jan 2024
Portland, Australia9 contributions2 helpful votes
Loving our stay here. We have two young children aged 5 and 3 and they are loving the splash zones! I thought they may have been too little but they’re loving it. Our room has been perfect and the kids are loving having bunk beds. Lots of activities to join in on which is great!
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for your 5 star rating and valued feedback. Great to hear you and the family are having a great time. Please let us know if you need anything.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Crystal W wrote a review Jan 2024
1 contribution
This resort makes it so you do not need to vist a water park as all the experience is in the resort itself. We are considering making this our yearly destination holiday. We had our 1yo with us and he loved it. The only recommendation I can make is take your own plates/bowls and cutlery with you if you need to feed small children in the room.
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you, Crystal for your 4 star rating and valued comments. We acknowledge your comments on the room and please note we can deliver crockery and cutlery for any room for future stay. We do look forward to seeing you on your new yearly holiday at Paradise Resort :)
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kendall wrote a review Jan 2024
3 contributions
Great resort for kids! Plenty of things to do, don’t have to leave the hotel if u don’t want to. Rooms are comfortable and clean Bring things like shampoo/conditioner , as the gift shop is quite expensive . The only complaint is that there’s no designated smoking areas.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you, Keniimae for your 4 star rating and valued feedback. So pleased your family had a great stay with plenty to keep them occupied. We note your comments in regards to the room and will action in our continued effort to enhance our guest experience. Thank you again for your valued comments and we do hope to welcome you back for a future visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dreamer01346553010 wrote a review Jan 2024
1 contribution
Has everything for families plus more! Comfy beds Loved our stay, will be back Only thing is.. there was no parking at accommodation we got told from staff to park at cypress avenue it would have been to good to get a heads up from staff to move your car before 9 am next day to avoid a parking fine
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jeet Ghia, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 4 weeks ago
Thank you for your perfect review. We hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
2sistersnz wrote a review Jan 2024
Dunedin, New Zealand28 contributions13 helpful votes
Can only give this 5 stars. Kids loved it. Free breakfast was amazing. 3 year old loved the kids club. Everything was lovely and clean.Friendly staff. Will be booking again this year,just waiting for a free breakfast deal again.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jeet Ghia, Guest Services / Front Office at Paradise Resort Gold Coast
Responded Jan 15, 2024
Thank you for your perfect review. Thank you for choosing us, and we look forward to the opportunity of hosting you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pioneer32003038144 wrote a review Jan 2024
1 contribution
From the moment we got to Paradise Resort the kids instantly had something to do. We have tried everything at the resort and its been amazing. Food is great, Service is wonderful. An amazing place to take kids on a holiday. So much for them to do from morning to night….
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded Jan 8, 2024
Thank you for your 5 star rating and valued feedback. We are pleased you had so much to do and that you had an amazing time. We do look forward to welcoming you back for a future stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elizabeth U wrote a review Dec 2023
1 contribution
Not having cash as an option is inconvenient and also you can barely hear the sound or music coming out of the speakers surround pool and waterpark area. The experience would be even better if breakfast included hot food as $6 extra for each side add on quickly can add up for a bigger family.
Read more
Date of stay: December 2023Trip type: Traveled with family
Room Tip: Parking availability is restricted
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jeet Ghia, Guest Services / Front Office at Paradise Resort Gold Coast
Responded Dec 31, 2023
Dear Guest, Thank you for your 4-star review. We hope to welcome you back for another wonderful stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
₱6,440 - ₱10,137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradise resort gold coast hotel surfers paradise, paradise resort surfers, paradise hotel surfers, paradise resort australia
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
360
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

PARADISE RESORT GOLD COAST - UPDATED 2024 Reviews & Price Comparison (Surfers Paradise, Australia) - Tripadvisor

Frequently Asked Questions about Paradise Resort Gold Coast
Which popular attractions are close to Paradise Resort Gold Coast?
Nearby attractions include Gold Coast Snow Park (0.1 km), Adrenalin Park (0.4 km), and Stingray (0.2 km).
What are some of the property amenities at Paradise Resort Gold Coast?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Paradise Resort Gold Coast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Paradise Resort Gold Coast?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Paradise Resort Gold Coast?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Paradise Resort Gold Coast?
Conveniently located restaurants include Bazaar, Citrique Restaurant, and Misono Japanese.
Are there opportunities to exercise at Paradise Resort Gold Coast?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Paradise Resort Gold Coast located near the city center?
Yes, it is 0.5 km away from the centre of Surfers Paradise.
Are there any historical sites close to Paradise Resort Gold Coast?
Many travellers enjoy visiting Post Office Gallery (3.7 km).
Is Paradise Resort Gold Coast accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.