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The Hotel Cairns

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Traveler (196)
Room & Suite (78)
Dining (20)
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Overview
  • Excellent20%
  • Very good36%
  • Average26%
  • Poor11%
  • Terrible7%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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379 results
Traveler rating
80
128
101
41
29
Traveler type
Time of year
LanguageEnglish
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80
128
101
41
29
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All reviewsplantation restauranttower roomsplantation styletropical feelplantation shutterslovely tropicalbuffet breakfastshort walkprivate balconydvd playerlocation is greatshower headcentral locationroom was largestayed here for nightsnight marketnice pool
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1 - 5 of 379 reviews
Reviewed 1 week ago via mobile

Pretty poor, worst restaurant Chinese, room sucks can hear trafic, we flooded the bathroom all the way out to the door cause the builders don't know how to build a bathroom. Everything in room is positioned so dumb.

Thank Fredrick P
Reviewed 1 week ago

It has a good location so would be ok if you get it really cheap. But it was advertised as 4 stars and it is clearly below this standard, Seemed to have very few staff and looks like it has been allowed to become rundown....More

1  Thank anniestravelreviews
Reviewed 1 week ago via mobile

So disappointing, we booked online and noted a 4 star rating, from when we arrived the receptionist was not to be seen, gave us keys to our room, which smelt of very strong cleaning fluids, we were than changed into another room which was slightly...More

Thank Addie1960
Reviewed 1 week ago

Dissapointed with the standard of accommodation for the price ($175 per night) Colonial style with tiled floors and rooms that need updating. Old style TV and channel 10 not working. Chinese restaurant was our breakfast which was not great for europeans. Poor breakfast. would not...More

Thank Traveller-marter
Reviewed 1 week ago

I enjoyed my stay at the Hotel Cairns. It's not the most newest, modern or spectacular hotels in Cairns, especially compared to the other big name chain hotels close by, however what I love about this hotel is the location. Close enough to the city...More

Thank Normzy-C-Jr
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (196)
Room & Suite (78)
Dining (20)
Pool & Beach (17)
Questions & Answers
Ask a question
Fred G
25 April 2017|
AnswerShow all 3 answers
Response from Paul D | Reviewed this property |
We travelled to Cairns by train from Brisbane. Depends on what you mean by 'late'. We saw reception staff available still available at about 10:00pm but I suggest your enquirer might be best to contact hotel to confirm.
0
Votes
17beverlys
16 February 2015|
AnswerShow all 10 answers
Response from SunshineAussies | Reviewed this property |
They did for us when our flight was rescheduled due to a typhoon. I offered to pay, but they didn't seem to mind for a couple of pages. Waiting til its quiet at the front desk and there is a friendly face probably helps.
1
Vote
Room Tips
"It's rundown, only book if very cheap. Forget the breakfast"
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"I would not book rooms here again"
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"Get a room away from the front desk."
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"Go for a room with a courtyard view."
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