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Rydges Esplanade Resort Cairns

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209 - 217 Abbott Street, Cairns, Queensland 4870 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (640)
360
Panoramas (97)
Room & Suite (657)
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What you can expect during your stay
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rydges Esplanade Resort Cairns
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 67 hotels in Cairns
Location
Cleanliness
Service
Value
Oceanfront 12-story hotel towers, 3 blocks from city center.
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Full view
Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Tennis court
Taxi service
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English
1668Reviews27Q+A100Room tips
Traveler rating
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Popular mentions
JCRAM wrote a review Yesterday
1 contribution
Let us start with the rooms - spacious and well laid out, clean and comfortable (would be nice to have a microwave in the room). The Breakfast on Sunday 9th May 2021 was a disaster. I ordered Poached eggs and my wife ordered toast and preserves along with a coffee each. The eggs arrived after about 1 hour and the coffee shortly after. My wife's order of toast never arrived - despite of us requesting it on several occasions. We could wait no longer, and we were not the only guests experiencing this fiasco! The next evening, we thought we could have dinner at the restaurant - was advised that it would be a 90-minute wait, because they had another group - I counted the number of people and there were approx. 25 persons in the restaurant. We ordered some entrees only - cold and was then told that it would be approx. 20-30 minutes wait, which was okay with us as we were not in a rush. The entrees arrived in about 20 minutes - and was good. As a PGR Member I was also told by one staff member when ordering a coffee that I did not have enough points? The PGR entitlement offers a 20% or 50% off depending on your status. There is obviously an issue with staff training and understanding of the system. I must, however, note that after the disastrous breakfast episode on Sunday, the next day there was a management presence on the floor, with improvement. I was on a busy work schedule - so could not take the risk of waiting 1.5 hours for breakfast, however my wife who was on a break with me, went in for breakfast and said it was much better. The management of this hotel need to step up and take responsibility and ensure that guests have a memorable experience. It is challenging and difficult times: but if you want to promote local tourism - you need to sharpen your game.
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Review collected in partnership with this hotel
Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: WE were on the 9th Floor with a Hinterland View - Good
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classictrimmers wrote a review 13 May
London, United Kingdom3 contributions1 helpful vote
This is a 3 star hotel. It’s decor is old and tired. Mould was over the doors to the balcony. Breakfast was frustrating.Waited 1 hour for cereal and toast! Limited tea & coffee,no complimentary bottled water and rooms only get cleaned and fresh towels bedding etc if you ask. Good position and staff were friendly.
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Review collected in partnership with this hotel
Date of stay: May 2021Trip type: Traveled as a couple
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Portcbob wrote a review 13 May
AUSTRALIA1327 contributions22 helpful votes
Just spent 10 days at the resort. Had a enjoyable stay however there were things that could be improved. Firstly, the most important thing we observed was there was total confusion in the breakfast room. Guests had to wait extremely long periods of time as this whole operation serving food and even seating people was a shambles. The girls worked tirelessly in the restaurant however the wait was really bad especially if you were going on a tour. This needs to be addressed as a lot of guests were complaining about this. The front desk was good especially Alex who was very helpful with info about things to do and restaurants ect. The pool area is old and could be improved. The rooms were quite spacious and quite adequate with spectacular ocean views. Location of the resort is good if your mobile however if you have problems walking it is a fair walk to restaurants and bars Overall a good stay. Would I stay here again, maybe???
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Date of stay: May 2021Trip type: Traveled with friends
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Susanne A wrote a review 10 May
Canberra, Australia7 contributions1 helpful vote
Our room was on the 11th floor, very spacious and it had a great ocean view. The beds were comfortable, the Air conditioning worked well, shower was good and the pool really nice to swim in albeit a bit on the cool side. The location is between two hospitals but we didn't hear any sirens during the night. However, we did hear the early morning planes taking off at the nearby airport.
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Review collected in partnership with this hotel
Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: It pays to stay on a higher floor as the views are really nice.
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1 Helpful vote
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Roxanne J wrote a review 7 May
1 contribution
Room was average and dated, things like the toilet roll holder broken, make up stained towels. Good shower and Great view of the ocean. Pool was good size but hotel smoking area located right next to it, which is not ideal when you have small kids. Food from the restaurant was poor, Ordered ribs and couldn’t eat them, ordered room service and didn’t get half the breakfast ordered rang to ask and still didn’t get it. No atmosphere in the bar area. Good location we hired the bikes out the front and it’s a nice ride along the esplanade. Kids park and good restaurant very close walking distance.
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Traveled with family
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PRICE RANGE
US$75 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rydges esplanade resort cairns hotel cairns, rydges esplanade hotel cairns, rydges esplanade cairns, rydges cairns
FORMERLY KNOWN AS
Rydges Plaza Cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
240
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Frequently Asked Questions about Rydges Esplanade Resort Cairns
Which popular attractions are close to Rydges Esplanade Resort Cairns?
Nearby attractions include Muddy's Playground (0.3 km) and St Monica's Cathedral (0.4 km).
What are some of the property amenities at Rydges Esplanade Resort Cairns?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Rydges Esplanade Resort Cairns?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rydges Esplanade Resort Cairns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rydges Esplanade Resort Cairns?
Yes, a parking garage is available to guests.
What are some restaurants close to Rydges Esplanade Resort Cairns?
Conveniently located restaurants include Bagus Cafe, Little Ricardo's, and Bayleaf Balinese Restaurant.
Are there opportunities to exercise at Rydges Esplanade Resort Cairns?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Rydges Esplanade Resort Cairns located near the city center?
Yes, it is 0.6 km away from the centre of Cairns.
Are any cleaning services offered at Rydges Esplanade Resort Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Does Rydges Esplanade Resort Cairns offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Rydges Esplanade Resort Cairns have any great views?
Yes, guests often enjoy the harbour view available here.