We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The room was spacious, the bed was comfy and the bathroom was nice. However, the table and chairs on the balcony was old. The mini bar prices I found to be ludacris. I understand that it's a mini bar and therefore expensive, but $7 for...More
I totally agree with a couple of the recent reviews. Lifts extremely slow, room was very tired but a good size and nice view. TV was very small and so outdated for the standard you would expect for a hotel of this rating. Jack hammering...More
Check in - unsatisfactory.
We were not told that breakfast was included for one person only (very embarrassing the following morning).
We were not told there were problems with the lift - having to wait 20 mins at times (causing my husband to be late...More
Stayed here for a recent conference. Agree with some previous comments especially rooms clean but tired, with very old air con which is hard to control or turn off;also the queue ( 10 mins plus) for breakfast each morning was irritating when trying to get...More
Thank A TripAdvisor Member
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 2 days ago
Thank you for taking the time to review our hotel, I am disappointed that your experience was not an enjoyable one, and we appreciate your comments on areas we can improve. Please accept my apologies that the room, breakfast and lift service did not meet...More
Arriving at this hotel, the foyer is really nice, and bright and airy. The restaurant is nice and the staff at reception are friendly.
Expect to wait for up to an hour for bags to be brought to your room.
However, the rooms leave a...More
1 Thank Anguna
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 6 days ago
Thank you for taking the time to review our hotel, I am pleased that the team at reception were friendly and you enjoyed your dining experience in our restaurant. I am sorry there was a delay with your bags on arrival along with...More