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Shangri-La The Marina, Cairns

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Pierpoint Rd, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$195
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Free cancellation until 14/10/21
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US$194
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Free cancellation until 13/10/21
Expedia.comUS$195
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Traveler (1658)
Room & Suite (858)
Videos (1)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Marina, Cairns
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the warmth of our genuine Australian hospitality at the Shangri-La The Marina, Cairns. We are the ideal destination for a stop-and-flop holiday while also making a perfect base for exploring the delights of Tropical North Queensland. We sit on Cairns' famous Marlin Marina providing guests with both a direct gateway to the Great Barrier Reef as well as the many tours that venture north to the Daintree Rainforest. Take a refreshing dip in our private swimming pool, gaze across Marlin Marina to the mountains on the far side of Trinity Inlet or linger in our waterside restaurant The Backyard to savour the flavours of the Far North. The hotel boasts 255 contemporary rooms and suites – with all boasting a private balcony or terrace -- as well as three restaurants and bars, a gym, tour desk, secure undercover parking and free wifi. We also put the safety and security of guests first with our Shangri-La Cares promise a commitment to ensuring your wellbeing while in our care. Please note - our swimming pool will be closed for maintenance from August 23 to September 6, 2021, with alternate arrangements available.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Highchairs available
Car hire
Paid public parking on-site
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Park View
Languages Spoken
English, French, Arabic, Chinese and 11 more
Hotel links
Special Offer:Book Direct and Save
3233Reviews55Q+A100Room tips
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Popular mentions
Jill I wrote a review 16 Sep
6 contributions1 helpful vote
+1
We loved staying at the Shangri-La marina cairns. It’s was awesome, the staff were friendly and helpful the food was lovely and yummy. They give you a variety of different foods that you can have the service was fantastic could not find a fault in the hotel the room was lovely just what we wanted staff were very very helpful enjoyed our stay and we will be back when we come back to Cairns for another holiday and will definitely be staying there
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: No there’s nothing apart from the hotel is in a very very good position close two restaurants and...
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1 Helpful vote
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Response from SLMC Marketing, Other at Shangri-La The Marina, Cairns
Responded 1 week ago
Dear 247jilli, Thank you kindly for your wonderful review. I am delighted to hear that our staff were friendly and helpful as they work extremely hard to deliver an exceptional guest experience. It is always such a pleasure to receive great feedback like yours and I appreciate you taking the time to share it with us. We look forward to welcoming you back. Best Regards, Ross Miles-Cadman General Manager
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Solene I wrote a review 10 Sep
Canberra, Australia164 contributions27 helpful votes
We stayed in a sea-facing room for eight days back in June. The room was great but I wish the hotel was more eco-friendly. I don't particularly want my towels to be changed every day, especially if I don't put them on the floor. Same for the half-full shampoo bottles. The hotel is a bit dated, but the location is great.
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Response from SLMC Marketing, Other at Shangri-La The Marina, Cairns
Responded 2 weeks ago
Dear Solene, Thank you very much for taking the time to share your feedback. I am pleased you had time to enjoy our amazing views and you found the location to be convenient for your time here in Cairns. Thank you for your feedback regarding the towels and amenities, we are always reviewing ways on how we can improve our guest experience, I will be reviewing your comments with the management team for improvements. We look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager
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christabelmac wrote a review 4 Sep
Adelaide, Australia18 contributions1 helpful vote
We had booked a room but as the hotel pool was not available, we were upgraded to a suite.; a beautiful apartment style space with fabulous views of the harbor and beyond. See out photo. They also had an excellent poolside garden, full of birds and trees and plants. As it turned out, the pool became available on our last day.! Everything was excellent as other reviews state so the only thing to add was that the service was also excellent; house staff, breakfast staff and front of house, despite the clear downturn of visitors to Cairns because of Covid restrictions. The staff were upbeat and always attentive. We also want to make Cairns our regular escape from chilly Adelaide in winter. This hotel and surrounds was like a feast for the senses. Thank you
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: The balcony are definitely worth while.
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1 Helpful vote
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Response from SLMC Marketing, Other at Shangri-La The Marina, Cairns
Responded 3 weeks ago
Dear Christabelmac, It is always such a pleasure to be on the receiving end of feedback as wonderful as yours and I thank you very much for taking the time to share it with us. I am delighted to hear you thoroughly enjoyed your stay. I would like to thank you for taking the time to make special mention of our hotels greatest asset, our staff. We are very blessed to have such a great team who take great pride in their service to our guests. On behalf of myself and our team, we thank you again and look forward to welcoming you back again sometime soon. Best Regards, Ross Miles-Cadman General Manager
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greenhide wrote a review 3 Sep
Dalby, Australia57 contributions25 helpful votes
Had five nights at the Shangri La, Cairns, although the club floor wasn’t operating we were well looked after by been given a credit to the “Backyard”. Well appointed suite with a great bed and view of the harbour.
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Date of stay: August 2021
Rooms
Service
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1 Helpful vote
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Response from SLMC Marketing, Other at Shangri-La The Marina, Cairns
Responded 3 weeks ago
Dear Greenhide, Thank you very much for taking the time to share your feedback with us. I am pleased your stay here with us was enjoyable and you found the location to be convenient for your time here in Cairns. We look forward to welcoming you back again soon. Best Regards, Ross Miles-Cadman General Manager
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Lyn R wrote a review Aug 2021
Trinity Beach, Australia409 contributions145 helpful votes
+1
We booked a Horizon Marina Suite and were rewarded with a beautiful big apartment with magnificent views of the marina and waterfront. Separate large balcony, lounge and a comfy king bed with views. Well appointed, very clean and luxurious. Great spot for a celebration!
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from SLMC Marketing, Other at Shangri-La The Marina, Cairns
Responded 17 Aug 2021
Thanks for taking the time to share those words about your recent stay with us LynR209, we were chuffed to read that our hotel was a great spot for your celebration. And we agree, the views from our tower suites are wonderful. Regards, Sarah Nicholson Communications Manager
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PRICE RANGE
US$123 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, the marina, cairns hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
255
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Frequently Asked Questions about Shangri-La The Marina, Cairns
Which popular attractions are close to Shangri-La The Marina, Cairns?
Nearby attractions include Cairns Esplanade Lagoon (0.3 km), Esplanade Boardwalk (0.4 km), and Michaelmas Cay (0.4 km).
What are some of the property amenities at Shangri-La The Marina, Cairns?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La The Marina, Cairns?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Marina, Cairns?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La The Marina, Cairns?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Shangri-La The Marina, Cairns?
Conveniently located restaurants include Orient Express Sushi Train, Tha Fish, and Piato.
Are there opportunities to exercise at Shangri-La The Marina, Cairns?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Shangri-La The Marina, Cairns located near the city center?
Yes, it is 0.8 km away from the centre of Cairns.
Are any cleaning services offered at Shangri-La The Marina, Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La The Marina, Cairns offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La The Marina, Cairns?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Portuguese, and Hindi.