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Cairns Plaza Hotel

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145 The Esplanade Cairns Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (274)
360
Panoramas (24)
Room & Suite (185)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 67 hotels in Cairns
Location
Cleanliness
Service
Value
Travelers' Choice
3 1/2 star Hotel located about 2 blocks from center.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast buffet
Bicycle rental
Children's television networks
Taxi service
Baggage storage
Street parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Complimentary instant cofffee
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Ocean View
Languages Spoken
English, Chinese, Italian
1363Reviews32Q+A100Room tips
Traveler rating
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Popular mentions
Anne F wrote a review 8 May
5 contributions
I knew when we arrived at 12.30pm for a week long stay and was greeted with a grumpy 'Check-in is not until 2pm' we were in for a very different Cairns experience. Kitchenette booked but only supplied a microwave, no toaster, no freezer for ice. Squealing noises in pipes at night. And washed secondhand Chux! Not sure whose writing the reviews but I won't be staying here again.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded 2 days ago
Dear Anne F…….. Greetings from The Cairns Plaza Hotel. Thank you for recent review. It is unfortunate that you were not satisfied with your stay even more so after you accepted our offer to upgrade to a high level Ocean View Suite complimentary. We have taken your comments on board and will be looking into these comments further. For the moment so that you can accommodate yourself in the future when travelling please see a small note below regarding a "Kitchenette". ******A kitchenette is a small cooking area, which usually has a refrigerator and a microwave, but may have other appliances. In some motel and hotel rooms, small apartments, college dormitories, or office buildings, a kitchenette consists of a small refrigerator, a microwave oven, and sometimes a sink. Wikipedia ******
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Jamie Harris wrote a review Apr 2021
Redcliffe, Australia1612 contributions137 helpful votes
I fly to Cairns for work about 4 times each year and Cairns Plaza Hotel is my go to Hotel in Cairns - 100 metres to the waterfront and a nice walk to restaurants along with spacious suites, comfortable beds, great bathrooms and friendly and helpful staff. Highly recommended.
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Date of stay: April 2021Trip type: Traveled on business
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Response from Management Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded 1 week ago
Dear Jamie Harris Greetings from Cairns. Thanks for your recent review and stay with us. We like the comment of My "go to" Hotel in Cairns that you have made. It is always good to hear reviews such as yours along with seeing you return. We pride ourselves on what we offer in particular our Ocean View Suites with our new King size beds and our friendly team. Thanks again, we look forward to seeing you again in the future. Take care and say safe.
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_dc198123 wrote a review Apr 2021
Port Douglas, Australia4 contributions2 helpful votes
Best hotel I've stayed at in Cairns by far, reasonable price, incredibly clean and well maintained. Bed Was really comfortable, rooms well appointed and modern. Reception staff very friendly and welcoming. Will be back!
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Date of stay: April 2021Trip type: Traveled solo
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Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded 2 weeks ago
Dear _danaelizabethclark Greetings from The Cairns Plaza Hotel. Thanks so much for your recent review and staying with us. We agree with you even though a little biased, our beds are very comfortable and our house keeping team do take pride in the hygenic cleaning of our rooms. It is always good to receive this kind of feedback and on behalf of the team thanks again and we look forward to welcoming you back in the future. Take care and stay safe.
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Wilco100 wrote a review Apr 2021
Sydney, Australia22 contributions3 helpful votes
Nice hotel and the price really doesn’t reflect anything friendly staff from arrival till departure nothing is too much for these guys. The building is aged on the outside but the rooms are very bright and clean nice comfy beds and a nice size tv. The restaurant was under renovation but if anything like the hotel would be excellent. Thanks. Will be back
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Date of stay: April 2021Trip type: Traveled with family
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Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded 2 weeks ago
Hello Wilco100 Thanks for your recent stay with us along with your review. It is always good to hear positive feedback with regards to our team members. I will pass this on. The hotel has been going through a light enhancement starting with our guest rooms, these are now finished and the next step will be the facade of the property, very exciting times ahead and hopefully you will be able to experience these changes in the future when returning to stay. Thanks again and we look forward to welcoming you back in the future. Take care and stay safe.
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mcgl wrote a review Mar 2021
Aussie traveller62 contributions88 helpful votes
I really enjoyed my stay here in late February/early March. I booked a suite at a very good rate and so enjoyed the luxury of plenty of room and uninterrupted sea views. The suite was very comfortable and well equipped with everything needed for a short stay and being on the top floor it was very quiet (though the air conditioner got quite loud at times). The staff were welcoming, helpful and very friendly. I loved the location, being right on the Esplanade for lovely walk, easy walk into the centre but far enough away to be quiet. I’ll definitely be back for a return visit.
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Date of stay: February 2021
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Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded 2 weeks ago
Dear mcgl Greetings from Cairns. Thanks for your review and your recent stay with us. Yes you are right we are very lucky to be central and in walking distance to everything you need, the walk along the Esplanade and view from our suites is priceless and ever changing. Apologies for the air conditioning becoming loud at times, perhaps a little spray would have helped. Thanks again, we look forward to seeing you again in the future. Take care and stay safe.
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PRICE RANGE
US$69 - US$108 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
60
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Frequently Asked Questions about Cairns Plaza Hotel
Which popular attractions are close to Cairns Plaza Hotel?
Nearby attractions include Muddy's Playground (0.05 km), Cairns Aquarium (0.3 km), and St Monica's Cathedral (0.2 km).
What are some of the property amenities at Cairns Plaza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Cairns Plaza Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cairns Plaza Hotel?
Guests can enjoy free instant coffee during their stay.
Is parking available at Cairns Plaza Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cairns Plaza Hotel?
Conveniently located restaurants include Dundee's at the Cairns Aquarium, Bagus Cafe, and Movenpick Of Switzerland - Cairns.
Are there opportunities to exercise at Cairns Plaza Hotel?
Yes, guests have access to a pool during their stay.
Is Cairns Plaza Hotel located near the city center?
Yes, it is 0.3 km away from the centre of Cairns.
Are any cleaning services offered at Cairns Plaza Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cairns Plaza Hotel?
The staff speaks multiple languages, including English, Italian, and Chinese.
Does Cairns Plaza Hotel have any great views?
Yes, guests often enjoy the harbour view available here.