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Pullman Reef Hotel Casino

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Traveler (803)
Room & Suite (444)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Babysitting
Banquet Room
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Classic
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
2,247Reviews
1,074Photos
28Q+A
100Room tips
Traveler rating
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Popular mentions
The staff was extremely friendly, helpful and courteous. They left no stone unturned in making our experience the most memorable one. The hotel amenities were excellent. The food in the hotel was excellent and we enjoyed the casino
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Review collected in partnership with Accorhotels.com
Response from Wayne R, General Manager at Pullman Reef Hotel Casino
Responded 3 days ago
Dear Adesh B, Thank you so much for taking the time to review your recetn stay here with us! We are delighted that you were made to feel so welcome and thank you for positively highlighting the level of service that you recieved. Thank you again for sharing your experience and we look forward to seeing you again for another memorable experience. Sincerley Wayne Reynolds
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Hotel's Favorite
From the moment we stepped into this beautiful calm serene hotel was an overall feeling of peace. Checking in we were greeted by such friendly helpful and attentive staff. Our room was an oasis, beautifully appointed with a lovely terrace. Even though it was a casino attached
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Response from Wayne R, General Manager at Pullman Reef Hotel Casino
Responded 12 Dec 2018
Dear Pauline M, We very much appreciate your comments regarding your stay here with us at the Pullman Reef Hotel Casino. In particular we are delighted that the staff and service we provided were a highlight of your time here. Thank you again for sharing your experience and we hope that your next visit will be as memorable as this one. Kind Regards Wayne Reynolds
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Shoutout to Fiona and Annie for providing exceptional service. Our checkin process was smooth and personal. Annie went above and beyond to give us restaurant recommendations which worked out perfectly. Additionally, Fiona left us a personalized message along with a complimentary
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Response from Wayne R, General Manager at Pullman Reef Hotel Casino
Responded 3 days ago
Dear MRamAZN N, Thank you kindly for your review of your recent Anniversary stay here with us at the Pullman Reef Hotel Casino. We are delighted that our staff made you feel so welcome and the special touches were appreciated. I will pass on your comments to the team. We hope to be able to welcome you back again in the future. Sincerely Wayne Reynolds
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Great hotel, beautiful and big rooms, well located, good breakfast, sympathetic emploees, good pool. There is also a casino at the hotel and more than one restaurant, but i didn’t use them. There is also a dome where people can see many australian animals and practice recreation
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Review collected in partnership with Accorhotels.com
Response from Wayne R, General Manager at Pullman Reef Hotel Casino
Responded 1 week ago
Dear Georgia M, Thank you so very much for taking the time to review your recent stay here with us. We are delighted that you enjoyed so many aspects of our complex. We hope to be able to welcome you back again in the future for another enjoyable experience. KInd Regards Wayne Reynolds
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We had a great stay here as part of an action packed few days in Cairns! It’s walking distance from the main boat terminal so ideal for people scuba diving. There are plenty of nearby restaurants and shops. The room was great with a decent bathroom and the staff were excellent.
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Response from Wayne R, General Manager at Pullman Reef Hotel Casino
Responded 1 week ago
Dear GilesBabrber88, Thank you so much for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. We are delighted that you had such a wonderful time and thank you for positively highlighting the level of service you recieved. We look forward to welcoming you back again in the near future. Kind Regards Wayne Reynolds
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Professional photo exclusively commissioned by TripAdvisorPullman Reef Hotel Casino
The Standard Room at the Pullman Reef Hotel Casino
Professional photo exclusively commissioned by TripAdvisorPullman Reef Hotel Casino
The Standard Room at the Pullman Reef Hotel Casino
Our Room
Standard Room
Lovely, spacious room
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12345689
I have booked accomodation for mid November. When do you charge my credit card
Ring them and ask them.
0 votes
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There are designated smoking areas however you can smoke on the balcony of the rooms and they will supply ashtrays.
1 vote
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I would suggest you email the hotel direct. It would seem plausible that the child can stay in the hotel but they just can not enter the casino areas wheee gambling takes place. Best of luck!
1 vote
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Do you have airport shuttle service?
We used taxis and the fare was approx $25AUD each way.
1 vote
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Not sure about that, but the city centre is not big and most things are an easy walk.
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123456
"Just leave it to the wonderful staff as they will advise you and take care of you"
"higher floors have good views of the inlet"
"great location"
"A room with a view over the harbour is our preference."
"We did not have any special room but it was great so I guess all rooms in this hotel are good"
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12345620
PRICE RANGE
US$151 - US$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman reef hotel cairnsaccor reef hotelsofitel cairnscairns sofitel
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
127
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