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131 -141 Esplanade, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
8 people are viewing this hotel
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Free cancellation until 06/11/21
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Free cancellation until 27/10/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (774)
Room & Suite (247)
Videos (2)
What is Travelers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystalbrook Riley
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#5 of 67 hotels in Cairns
Travelers' Choice
Riley is a sophisticated character with a playful outlook on life. Guests can expect understated elegance, contemporary design and a splash of fun. At Riley, we enjoy modern living through attitude, design, technology and a passion for a better world – or what we call #responsibleluxury. That means no plastic straws, water bottles or guest-room key cards, using technology to reduce paper, providing large-pump amenities bottles (saving more than 250,000 plastic bottles each year) and partnering with Citizens of the Great Barrier Reef, TerraCycle, OzHarvest and Containers for Change. Residing in a prime location on Cairns Esplanade, Riley features 311 stylish rooms and suites. Each room features its own Apple iPad control centre complete with healthy-living apps, a 55-inch Smart TV, Staycast by Google for video streaming and access to an extensive range of complimentary recent release movies. Add to this a lagoon swimming pool spanning over 1,000 square metres with a private man-made beach, Eleme Day Spa, a 24-hour fitness centre and fast and free wifi, and you’re on your way to a truly great stay. When it comes to restaurants and bars, Riley thinks differently. You’ll find engaging, social, vibrant spaces and a passion for innovation – all day, every day. Pop into Greenfields for a freshly made cold-pressed juice or head to the theatrical Paper Crane for wok-fried seafood or the perfect steak. For sweeping views and an atmosphere not to be missed, head to Rocco. Perfect for balmy nights, Rocco is perched 42 metres above sea level and offers share style food inspired by the Mediterranean along with a stellar Champagne menu, second to none. The property is an easy five-minute water-front stroll from the shopping, entertainment and business centre of Cairns.
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Room & Suite (247)247
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Electric vehicle charging station
Valet parking
Pool / beach towels
Swimming pool toys
Outdoor pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
594Reviews15Q+A93Room tips
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Popular mentions
Simone Langtree wrote a review 11 May
4 contributions
I had an overnight stay with a friend of mine and we were both very impressed with The Riley. Every little detail has been thought of when building this Hotel , absolute luxury . The highlight was the staff , so accommodating and friendly !! They went above and beyond . We also had a few cocktails at Rocco and were well taken care of . Throughout enjoyed our night there. The Riley is definitely somewhere to stay if you want to be spoilt and taken care of !!
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Date of stay: May 2021Trip type: Traveled with friends
Evy P wrote a review Nov 2020
Gold Coast, Australia46 contributions36 helpful votes
Hotel's Favorite
What a wonderful stay! We made a very last minute change of holiday destination thanks to covid restrictions preventing us going to Adelaide and lucky for us we ended up here. This is a fabulous hotel, there is so much we loved about it, from the minute we arrived weary, late at night and were greeted by two friendly and super helpful ladies, we were happy. The hotel is luxurious and elegant but with a relaxed coastal vibe throughout. Lots of beautiful spaces inside the foyer and other indoor and outdoor spaces to lounge around very comfortably. The pool area is fabulous and usually has poolside service. Meals and drinks were reasonably priced, so we often ate right there on a sun lounge, instead of venturing out. We used the complimentary bikes to ride to the Botanical Gardens Cafe for breakfast (that's another story, coffees were good but breakfast was terrible), nonetheless it was a really fun outting and great that they don't charge for things like this. Free Sat am yoga, free water daily, too. Highly recommend the Rocco Bar on the 12th floor, it was fabulous, wonderful views, extensive drinks list and great prices at happy hour. ($12 cocktails, choice of 3). Great location on The Esplanade, great for walking to everything and close to playgrounds and the lagoon. We have loved everything about our stay and will definitely be back.
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Date of stay: November 2020Trip type: Traveled as a couple
3 Helpful votes
Libby W wrote a review 8 May
Wollongong, Australia317 contributions48 helpful votes
We were travelling for hubbies work and were able to choose any of the Crystalbrook hotels to stay it. After a bit of research I chose this one and was very happy with my choice. We just booked into a standard room so I was thrilled to discover we actually had a partial water view. The room was nice and spacious for our 7 night stay. Usually I prefer to book a place with a kitchen but we able to order in dinner most nights and I bought some groceries to make a cold breakfast and lunch (for myself - which I ate down by the pool). The pool area is amazing. I was here during the pandemic so it was pretty quiet (not sure how it would be when busy). HIghly recommend this hotel and I hope we get the chance to stay here again.
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Date of stay: March 2021
Sleep Quality
Jenny W wrote a review 4 May
Malua Bay, Australia52 contributions18 helpful votes
Enjoyed. 5 night package through my qld great deal. Rooms everything u expect from modern hotel large pool but very shallow 1.2 metres . If u want to stay somewere a small walk from huddle bussle which is on trend this is your place. DJ Friday night in bar.
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Date of stay: May 2021Trip type: Traveled as a couple
angus_kennedy8 wrote a review 4 May
Adelaide, Australia4 contributions
Having been told by reception that there were two restaurants available, we discovered that one was a tapis, pick-up bar and the other did not serve food on Sundays or Mondays. Then getting on to room service was almost impossible because "they were having trouble with their phone lines". Finally, the room had about 15 light switches, many of which performed complementary or contradictory. It was a nightmare trying to get the simplest lighting right.
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Date of stay: May 2021
Room Tip: ring first to check if there is any restaurant that serves food.
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US$133 - US$191 (Based on Average Rates for a Standard Room)
AustraliaQueenslandCairns RegionCairns
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Frequently Asked Questions about Crystalbrook Riley
Which popular attractions are close to Crystalbrook Riley?
Nearby attractions include Muddy's Playground (0.1 km), Cairns Aquarium (0.3 km), and Michaelmas Cay (0.5 km).
What are some of the property amenities at Crystalbrook Riley?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Crystalbrook Riley?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystalbrook Riley?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystalbrook Riley?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Crystalbrook Riley?
Conveniently located restaurants include Gelocchio, Devine Gelato, and Dundee's at the Cairns Aquarium.
Are there opportunities to exercise at Crystalbrook Riley?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Crystalbrook Riley located near the city center?
Yes, it is 0.3 km away from the centre of Cairns.
Are any cleaning services offered at Crystalbrook Riley?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystalbrook Riley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Crystalbrook Riley have any great views?
Yes, guests often enjoy the ocean view available here.