voco Brisbane City Centre, an IHG Hotel
85-87 North Quay, Brisbane, Queensland 4000 Australia
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About
#141 of 172 hotels in Brisbane
Cleanliness
Service
Brisbane isn't lovingly called BrisVegas for nothing and with its authentic local hospitality and modern design, voco® Brisbane City Centre is right at home in the sun-drenched Queensland capital. voco® Brisbane City Centre's North Quay position playfully piques the curiosity of guests as they enjoy their surroundings during their charmingly different hotel stay. Escape the daily grind and indulge in retail therapy at Queen Street Mall or if sightseeing is on the agenda, King George Square, the Museum of Brisbane and the city's celebrated Art Precinct at South Bank are all close by. With cushy bedding, vibrant art, smart in-room technology, and bathroom amenities that melt the stress of any day away, our 194 premium rooms are more than just a place to rest your head. Kick-start your morning with a barista coffee and get the lowdown on where to go, what to see and where to eat in Brisbane from our warm, genuine hosts.
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Property amenities
Paid public parking nearby
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Raquetball offsite
Tennis court offsite
Taxi service
Business Center with Internet Access
Parking
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Water park offsite
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Sun deck
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
219Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
Contact
85-87 North Quay, Brisbane, Queensland 4000 Australia
Getting there
6Reviews18Q+A1Room tip
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The hotel is good- central- good breakfast- internet- comfortable. Downside- no draws or storage space in room at all. There is hanging space but no shelves. So have to live out of suitcase or spread over furniture.
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff here were exceptional, we had one issue being the air-conditioning in our room was not cooling effectively, we queried it with staff to see if there was anything we were doing wrong and the manager immediately changed our room, and very generously gave us a free buffet breakfast which was delicious. Rooms were very clean and refurbished. The Hotel is in a pretty good location too.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 1 week ago
Thank you very much for choosing to stay with us at Voco Brisbane. We are so glad you enjoyed your stay and service from the team. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I chose the Voco hotel due to the affordable room rate with the inclusion of breakfast. I saw varied reviews so really wasn’t sure what to expect. The location was great. It’s in between Southbank and cbd so easy walking distance for all the key areas. There was construction and road closures while I was there, but this should be temporary. The room itself was nice, decent size l, comfortable beds, modern design and good sized bathroom. There were some issues I had with the cleanliness of the room, particular areas of the toilet that hadn’t been cleaned from past guests which I raised but never was attended too even with the daily clean of the room.. (unacceptable for a four star hotel) Reception staff were friendly and the vibe and ambience of the lobby was nice with free lemon water and a cool bar for a pre - dinner drink. The breakfast was ok. The selection of items was good and taste was nice. However service was slow, whether it be to have eggs cooked, a coffee made or plates cleared from the table (none of my plates were cleared once while dining there on any given day) I always love going for a swim if a pool is included and unfortunately this was one of the few times I didn’t use the pool. It was way too cold and needs some definite TLC to bring it back to life. I understand Voco has recently taken over this hotel, with time and improvements in service and refurbishment of older and tired areas, this hotel has potential. I just won’t be rushing back in the next few months..…
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 1 week ago
Hi Charles Thank you for choosing to stay with us a Voco Brisbane. I was pleased to see that you liked the hotel location, room design and friendly service. The feedback provided around breakfast speed of service and the housekeeping attention to detail is very helpful, we apologise that for your stay we did not hit the mark and have shared your experience with the team to ensure we address these areas. Thank you again for taking the time to share your experience and we hope to welcome you back again next time you are in Brisbane.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great facility, close to everything(prime spot), clean, good views. However, some of the staff could put a smile on their face and doesn’t cost a lot to greet someone good morning or say how are you? The gym facility could also use some basic dumbbells and encourage people to wipe down after using the machines and other gym equipment.
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: Encourage staff to be more friendly. As friendly as the reception team which were so helpful and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 5 weeks ago
hi Jbreezy90 Thank you for choosing to stay at Voco hotel Brisbane, The team and I pleased you enjoyed the room and our great location. We have shared your feedback with the breakfast team to ensure we always have smiles on our faces when delivering service, thanks for taking to the time to share your experience and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Much better deals and accommodation in Brisbane. Terribly unorganised. Small room, and so badly set out and so was bathroom. It was the hardest bed in the world and so tiny. If your car taller than 1.8 do not bother. Staff seem to have pick of parks out the front. Breakfast is average buffet style. Not worth the price. For the price per night this was so underwhelming and disappointing. So many customers were complaining at front counter. Management did not handle it well. And I even questioned my account being overcharged and got a random response. So I understand people complaining at front counter now. Definitely NOT going back here. Save your money for much better stay in Brisbane.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 5 weeks ago
Hi 71to73 Thank you for taking to time to share your feedback and i am sorry to ready that you found the room you reserved small. We do have lots of different room configurations including suites that are very large in size so we would recommend this for anyone looking for extra space. We have also shared your feedback with the team about how you felt your enquiry was handled so we can improve our responses to guests questions. Thank you again for the feedback allowing us to continue to improve our guest experiences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One of IHG's new hotels in Brisbane, located on North Quay over looking the Brisbane River. This hotel has had a previous life but the rooms have had a makeover and look great. Spacious with comfortable seating and a great king size bed. Breakfast was included and the level 2 restaurant was clean and fresh with views to the river. All of your breakie favourites available. Staff are super friendly. On sites parking is available got $36 a day. A bargain in the city! The car is a little tight and has a height restriction, so best to call ahead if you are unsure. Easy walk to the Queen Street Mall. Well priced with Staff that want to make sure you enjoy your stay.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 5 weeks ago
Hi Bradjparker Thanks for the great review and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This used to be the Mecure City Centre. It's been rebranded as Voco and is part of IHG. The rooms are largely unchanged, but refreshed. Everything was clean and the staff were friendly. My only gripe as a top tier IHG rewards member is that I wasn't offered a complimentary drink on arrival, but rather a dry biscuit that reminded me of stays in the Flag Inn in the 1980s! Minor quibbles and for a good rate this is a good hotlel a good location. Just don't expect too many frills.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Nathan Dean, Owner at voco Brisbane City Centre, an IHG Hotel
Responded 5 weeks ago
Hi Kevinpng Thank for staying with us at Voco Brisbane. The team and I are so pleased you enjoyed your stay. I have shared the feedback about the drink voucher for our IGH member guests and this is now active at our property. Thanks again for taking the tea to share your review and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$161 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brisbane hotel brisbane, brisbane mercure
FORMERLY KNOWN AS
voco Brisbane City Centr
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
194
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Claim Your ListingVOCO BRISBANE CITY CENTRE, AN IHG HOTEL - UPDATED 2023 Reviews & Price Comparison (Australia) - Tripadvisor
Frequently Asked Questions about voco Brisbane City Centre, an IHG Hotel
Which popular attractions are close to voco Brisbane City Centre, an IHG Hotel?
Nearby attractions include State Library Of Queensland (0.3 km), Breakout Brisbane (0.2 km), and Gallery of Modern Art (0.4 km).
What are some of the property amenities at voco Brisbane City Centre, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at voco Brisbane City Centre, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at voco Brisbane City Centre, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at voco Brisbane City Centre, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to voco Brisbane City Centre, an IHG Hotel?
Conveniently located restaurants include GOMA Restaurant, Brew, and Donna Chang.
Are there opportunities to exercise at voco Brisbane City Centre, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is voco Brisbane City Centre, an IHG Hotel located near the city center?
Yes, it is 0.2 km away from the centre of Brisbane.
Are any cleaning services offered at voco Brisbane City Centre, an IHG Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Does voco Brisbane City Centre, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to voco Brisbane City Centre, an IHG Hotel?
Many travellers enjoy visiting Boggo Road Gaol (Jail) (2.9 km), Brisbane Arcade (0.5 km), and Newstead House (3.1 km).