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Hotel Jen Brisbane

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Traveler (262)
Room & Suite (280)
Dining (47)
Overview
  • Excellent40%
  • Very good43%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“traders hotel”(56 reviews)
“nest restaurant”(29 reviews)
“train station”(100 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from Hotel Jen Brisbane
Special Offer: Book Direct and Save
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Offers from Hotel Jen Brisbane
Special Offer: Book Direct and Save
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,234)
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1,194 results
Traveler rating
481
492
143
43
35
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481
492
143
43
35
Show reviews that mention
All reviewstraders hotelnest restauranttrain stationholiday innroma street transit centrecoffee machineroma st parklandsroom servicesuncorp stadiumcorner roomlight sleeperbooked this hotelconvenient locationtwin roomfree wifiking george squarebuffet breakfast
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1 - 5 of 1,194 reviews
Reviewed 1 week ago

Booked Hotel Jen at the last minute after a very stressful issue with our booking at another hotel. Hotel Jen is located next to the Roma Street Station, which makes it super easy coming from the airport. Even the friendly train staff member directed us...More

Thank Shannon5487
Reviewed 2 weeks ago

Location is excellent - right next to the Roma Street Railway line - which can be good and bad as you can definitely hear the trains most of the night and we were on the 12th floor. The staff were super friendly and very helpful...More

Thank Lawrie T
Response from Zac H, General Manager at Hotel Jen BrisbaneResponded 2 weeks ago

Dear Lawrie T, Thank you for sharing your encouraging review of Hotel Jen Brisbane. It gives us the opportunity to continually improve standards. It was great to read that our staff were super friendly and helpful. I look forward to welcoming you back soon. Have...More

Reviewed 2 weeks ago

We've stayed twice at the Hotel Jen in Brisbane. First time was fine but a little noisy on the Roma Street Station side of the building. Second time there we were informed that our room category was booked out so we were to be upgraded....More

Thank Lowball
Response from Zac H, General Manager at Hotel Jen BrisbaneResponded 2 weeks ago

Dear Lowball, Thank you for positing such a positive review regarding your stay with us. It is a pleasure to hear that you loved your upgraded room. I will be sure to share your feedback with the team as it will serve as encouragement to...More

Reviewed 2 weeks ago

Staff welcomed us warmly. Room was well appointed with 2 double beds as there was 3 adults staying. Extra pillows were delivered quickly and efficiently. Bathroom was good size. Beds were extremely comfortable. It was all you would expect and friendly, couldn't fault. Did't get...More

Thank dplangau
Response from Zac H, General Manager at Hotel Jen BrisbaneResponded 2 weeks ago

Dear dplangau, Thank you for staying at Hotel Jen and taking the time to review your experience. We are really pleased to have been able to leave a lasting impression on you. Looking forward to welcoming you back in the near future. Kind Regards, Zac...More

Reviewed 3 weeks ago

Stayed for 2 nights. Arrived after a late night flight into Brisbane. Conveniently located just next to Roma Street station; the AirTrain stops there. Rooms well-appointed and spacious. Clean and modern. Reception friendly and helpful. Buffet breakfast available at NEST for only AUD$20. Walking distance...More

1  Thank Tai_CW
Response from Zac H, General Manager at Hotel Jen BrisbaneResponded 2 weeks ago

Dear Tai_CW, Thank you for your informative review of the hotel and surrounding area. We are proud that you recommend us and hope to welcome you back to Hotel Jen very soon. Don’t stay away too long and have a fantastic day. Kind Regards, Zac...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$83 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Brisbane
#19 Romantic Hotel in Brisbane
#24 Business Hotel in Brisbane
#46 Luxury Hotel in Brisbane
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$83 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Brisbane
#19 Romantic Hotel in Brisbane
#24 Business Hotel in Brisbane
#46 Luxury Hotel in Brisbane
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (262)
Room & Suite (280)
Dining (47)
Amenities (58)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Maha I
4 July 2018|
AnswerShow all 3 answers
Response from forcedflyer628 | Reviewed this property |
Airtrain is about $18 to Roma Street Station which is co-located with the hotel. Train comes every 15 minutes. Clean and easy Taxi can be as much as $60.
1
Vote
Christal J
5 April 2018|
AnswerShow all 4 answers
Response from Nirpal | Reviewed this property |
no restrictions really, SUV's will fit fine, however is expensive
0
Votes
nicolecross77
22 January 2018|
AnswerShow all 7 answers
Response from Zac H | Property representative |
Hi, We have parking available for our guests which is operated by secure parking not the Hotel as it is not owned by the Hotel. We are able to offer our guests a Hotel rate of $36.00 per night per car. You may also find... More
0
Votes
Room Tips
"Ask for rooms not facing the railway tracks- it can be noisy"
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"Higher floors are probably quieter."
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"Westerly over city. Easterly over to Roma Parklands Station is perfect for airport Airtrain to and from..."
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"Front rooms avoid train noise but front busy streets."
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