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Mercure Darwin Airport Resort

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Traveler (202)
Room & Suite (84)
Pool & Beach (20)
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Overview
  • Excellent13%
  • Very good35%
  • Average31%
  • Poor14%
  • Terrible7%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (643)
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619 results
Traveler rating
85
199
193
95
47
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LanguageEnglish
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85
199
193
95
47
Show reviews that mention
All reviewsclose to the airportfree shuttlean early flighton demandbetween flightsnice resortbeautiful poolan overnight staycomfy bedpool area ishandy locationstayed here for one nightlate checkoutshort staystandard roombungalowcasuarina
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1 - 5 of 619 reviews
Reviewed yesterday

We booked for 5 nights. On arrival we were given a small, dirty room--one intended for the handicap (which should be of the highest calibre one would think) with a filthy floor, dirty tile and a broken air conditioner. To their credit they did up...More

Thank Kimberly M
Reviewed 4 days ago via mobile

We stayed one night prior to early morning flight. Bedroom okay although noisy appliances as other reviews have mentioned. We were more disappointed by the bathroom which had damp mould patches on the ceiling and so was in need of renovation. Staff were pleasant and...More

Thank Maryann B
Response from K_Staraj, General Manager at Mercure Darwin Airport ResortResponded today

Hi Maryann B, Thank you for your feedback; I do apologise that this stay did not meet all of your expectations. Please trust that I have passed your comments on to the teams concerned as we continuously strive to improve our service to our valuable...More

Reviewed 6 days ago via mobile

Well been here for two days great place great staff the restraint is stunning good nice pool area to relax have a beer rooms are comfortable all in all really nice away from the hussell and bussell of the city great stayMore

Thank Tom W
Response from K_Staraj, General Manager at Mercure Darwin Airport ResortResponded 4 days ago

Dear Tom, thank you for your kind feedback on your recent stay. It is great to see you thoroughly enjoyed your time with us and that we have met your expectations during your stay. All the best and looking forward to welcoming you back in...More

Reviewed 1 week ago

Superior room @ $Aus160 Dated décor dirty tiles broken bedlamp no soap holder in shower, no sink plug, exhaust fan going non stop in bathroom -ok fixable but still too many faults to excuse. Obviously poor management with no attention to detail as too many...More

Thank stephen b
Reviewed 2 weeks ago

Rather disappointing stay at an Mercure hotel - arrived around 1am and checked in and directed to room with a map of the resort and found the lighting was not on at the block and found it difficult to find the room and as a...More

Review collected in partnership with Accorhotels.com
Thank kjoh
Response from K_Staraj, General Manager at Mercure Darwin Airport ResortResponded 1 week ago

Dear kjoh, Thank you so much for sending through this valuable feedback relating to your recent stay. I am sorry to hear that this stay let you down a little and can I understand that trying to find your room in the middle of the...More

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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Darwin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Darwin
Room types
Suites, Non-Smoking Rooms
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Traveler (202)
Room & Suite (84)
Pool & Beach (20)
Dining (10)
Questions & Answers
Ask a question
lisa b
19 February 2017|
AnswerShow all 6 answers
Response from K_Staraj | Property representative |
Hi Lisa, most definitely we can assist you with late checkout and storage of your items. We also do some day use options and are really flexible depending on peoples needs. As I operate the Novotel and Mercure we have 425... More
0
Votes
HeidiandKeith26
4 December 2016|
AnswerShow all 7 answers
Response from K_Staraj | Property representative |
Hi HeidiandK..., please let me know what has happened to cause this question. I am concerned perhaps my follow up has not come through. Please don't hesitate to email me at ha209-gm@accor. com and I will contact you... More
0
Votes
can0pus1
10 September 2016|
AnswerShow all 2 answers
Response from can0pus1 |
I wish to do a review on this accomodation
0
Votes
Room Tips
"Don't stay there"
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"Book at a different hotel"
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"Stay at the Novotel across the road"
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"Consider too if several hours layover between flights"
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