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HOTEL STYLE
City View
Modern
Languages Spoken
English, Chinese
Location
59 Smith St, Darwin, Northern Territory 0800 Australia
Darwin City Hotel
224 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I stayed here for a couple nights last month while visiting family in Darwin. The check-in was smooth, and although my room was on the ground level and right next to the reception as well as outside drive area, it did not disturb my time inside the room, or when I am sleeping. The bathroom is great, high water pressure and the air-conditioning keeps the room cold. The other good point about the hotel is there is a front entrance, and a rear entrance that leads onto another road which is more quicker to access Mitchell St than trying to walk around the other main road area. I really think this is good value for a modern hotel.
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Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Nov 22, 2020
Dear Toan, We are so thrilled to hear about your experience at our hotel, and in such detail!! We're also happy that we kept it up to your expectations from check in and services, to our physical location in the heart of CBD. Feel free to book directly on your next trip to Darwin and we will ensure the perfect stay for you. Warm regards, Andrew Kritikos Hotel Manager
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The Darwin city hotel is modern and centrally located within walking distance of both Coles and Woolworths and Mitchell street where all the pubs and nightlife are.
The staff are friendly and welcoming.
The rooms are small and modern and provide a desk with a chair and a microwave and tea and coffee making facilities, and a bar fridge.Â
On hotels.com they advertise it comes with a minibar but there is no minibar and there was not a single glass for customer use in the room.
The rooms are clean and the king-size room is actually two single mattresses pushed together and there are only sheets provided on the bed and there are no doonas or blankets available in the room.
The beds comfort wise were ok, but was certainly not premium bedding but the beds were clean and did the job.
There is a 43 cm LCD TV and hotels.com advertises it with satellite channels but this was not correct there is just standard free-to-air TV channels.
In a very disappointing manner there is no housekeeping on the weekends despite the fact you pay as much or more than the weekdays.
There was no emptying the bins changing the towels making the bed nothing for the entire stay of 2 nights which I think is disgraceful in a country we're accommodation is expensive for what you get.
The shower was clean and the water pressure was average at best.
In the bathroom they provide you with two tiny tubes the size of your thumb one being shampoo and the other being conditioner and two small tubes of bath gel with certainly would not last two people for two nights over the weekend and I found this very disappointing.Â
There is an ironing board and an iron and a luggage stand.
There is a very small swimming pool and a cramped area out the back of the hotel which was very uninviting.
The charge $10 a night for parking which is a terrible habit Australian hotels have charging additional for parking and totally unnecessary and not in line with many worldhotels that offer free parking.
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Date of stay: October 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From my initial phone call to book until I checked out this was a smooth hassle free experience, When I arrived my room was not ready so I was offered an upgrade to a king room at no extra cost which was ready. The TV remote did not work-it was replaced immediately and there was no toilet brush in the room, one was provided immediately with a friendly smile and no dramas, I cannot speak highly enough of the Staff here always smiling ,happy, friendly and willing to provide directions and assistance The room I stayed in on the ground floor was really good. Comfortable bed and amenities. The Hotel has gated car parks on site a laundry and pool area and a great city central location The only downside was the echo down the corridor of people coming and going at night and early in the morning and perhaps management could lock the pool gate at the closing time to prevent people swimming after hours (4.30 Sunday morning) and disturbing the people whose rooms are adjacent to the pool. Overall a good stay and would certainly consider staying here again
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Date of stay: February 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Feb 22, 2021
Dear Geoff, Thank you so much for your sharing your experience with us and we are so happy to hear that you enjoyed our services. Our priority is to ensure that you have a pleasant stay and we are thrilled to see that everything went nice and smooth. We will definitely look into the aforementioned and thank you for bringing them to our attention. We hope to see you soon again, and until then please stay safe and take good care :)
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We booked this Hotel through Qantas but will never stay here again. We arrived on Saturday and left Wednesday, a total of 4 nights. The Hotel is not cleaning rooms on weekends however our room should have been cleaned on Monday and Tuesday. Problem was Cleaners did virtually nothing, On Monday all they did was pull up the sheet, place the pillows in position and leave one extra towel. On Tuesday, all they did was pull up the sheet. The bathrooms were not touched on either day with the basin, taps and floors untouched and no toilet paper replaced. The main room was also not touched other than the top sheet. Floors were left dirty, both bins were not emptied during the 4 days there and both bins were filthy on the outside with stains running down the sides and dust on top. We were really disappointed and brought our issues to the attention of the young lady on the desk on Tuesday afternoon who told us she would inform the Manager. We left at 10.45am the next day and no one came to see us or to see what our room was actually like. The room itself was quiet and the location ideal, however if cleanliness is important, I wouldn't stay here.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very clean hotel with plunge pool and diy laundry, stayed for five nights with a friend we both had rooms facing Smith St, found to be a little noisy on a Friday and Saturday night due to the nightclub opposite staying open until 5am. Rooms very clean, but for some reason bed very noisy every time you turned over, would not like to spend a honeymoon here, if you know what I mean. Modern technology you put your access card in the slot and you are greeted by music sounding like it came from ‘Close Encounters of the third kind’, beside lamps the same, lots of lights and weird music had no idea what the flashing lights did or do or how to turn them off. Instructions would have been useful, or better still do away with them. Having said all that we stayed 5 nights and will be back for 3 more, a very good priced hotel in the centre of Darwin.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Mar 10, 2020
Hi tonysY1568MQ, Thank you for taking the time to review us. We love to hear that you enjoyed the most out of our services and had a great stay. I would definitely recommend you to spend a honeymoon at Darwin City Hotel since our premium apartments are definitely not to miss :D Thank you again and if you are back in Darwin any time soon please do not hesitate do book directly with us. Best regards, Andrew Kritikos Hotel Manager
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The room was dirty and the shower floor looked it it was never swept. The toilet had stains around the water level so it hadn't been scrubbed either. We arrived on Friday for a 6 night stay to be told there was no housekeeping on weekends. Ran out of everything. When the room was made up, only the bed was pulled up, no sweeping or cleaning any surfaces or cups. No replacement bathroom items either. We had to keep going to reception ourselves to get the basics. Sheets not changed in 6 days. Go elsewhere!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked our room through Qantas frequent flyer and we were dismayed when I opened up the curtains to find two large bin hoppers and the clothesline outside. It was obviously a service area that should not be witnessed by guests. They had probably given us this room as it was through FF. Eventually after much discussion they moved us to another room. This room should be used as a store room and out of use for guests. Very disappointing start to a holiday.
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Date of stay: May 2021
Rooms
Location
Service
Room Tip:Â Ask for a room overlooking the main street you would have a better view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sam Scherschel, General Manager at Darwin City Hotel
Responded Aug 17, 2021
Thank you for taking time to review our hotel and providing us value feedback about your stay. We appreciate hearing from our guests so we can evaluate our performance. On this occasion, we have fallen short of our usual high standard and will be reviewing what has occurred to address the deficiency in service delivery you have experienced. Thank you for sharing your experience and we hope to welcome you back on a future visit.
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We stayed at the Darwin City last weekend. From start to finish our experience was great. Staff were incredibly friendly and helpful and the price was excellent value. Rooms were immaculately clean and very comfortable. Thanks team, we recently stayed at the Grand Stamford in Glenelg, the Darwin Central was of a much higher service and cleanliness standard at about a quarter of the price. We will be back.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from darwincityhotel, Manager at Darwin City Hotel
Responded Jan 28, 2020
Hi Elise, Feedback like yours is what motivates and keeps us going. Thank you so much for your amazing review and we are definitely looking forward to see you come back. Have an amazing year ahead! :) Warm regards, Andrew Kritikos Hotel Manager
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I live in Darwin so know what to expect. This is a poor hotel. Booked one bedroom with sofa bed but the sofa bed (which it isn’t) doesn’t fit one child let alone 2 and wasn’t ready to go. Forgot my car booking request and they said I should have stated I needed a sofa bed. The booking was for 2 adults and 2 children and the room description clearly sets it had a sofa bed. Had plenty of cockroaches dead and alive . Location is good but that’s all it has going for it.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently started a new job in Kakadu which meant I'd need to spend some time in Darwin and a long stint in the city ten years earlier taught me that the hostels are not worth it... so I decided to upgrade and Darwin City Hotel was the answer.
The rooms I've stayed in have been really comfortable and the staff have been nothing but professional, kind and accommodating - I mentioned that the coffee mugs in my room hadn't been cleaned and they sorted it out without a problem.
Additionally the location is really ideal - right in the centre of the city and very close to a lot of food options. Will definitely be staying here during my future days off from work.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Apr 19, 2021
Hi Brian, It's always good to spoil yourself in holidays and we absolutely love to hear that you had a great time staying with us. We are looking forward to welcome you back on your next days off and feel free to ring or email us once you have your days sorted. Thank you always, and see you next time :)
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There are more places to choose from in the Darwin area.
PRICE RANGE
₱3,771 - ₱4,931 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNorthern TerritoryTop EndDarwin
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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