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All reviewsthai restaurantgreat locationvictoria hotelcentral locationwithin walking distanceshopping centrefacilities includingair conmost important thingwould recommend this hotel to anyonebed was comfortableacross the roadserviced dailyother guestsrestaurants and pubselectric blanketsample parking
Attending a March Out at Kapooka we had a 2 night stay. Location is absolutely perfect. 1 minute walk to the main road where you'll find a choice of eateries and of course somewhere to wet the palette. Kapooka is less than a 10 minute...More
Thank Jeanette M
Response from Manager7312, Reception at The Club Motel and ApartmentsResponded 1 week ago
Thank you for taking the time to review us. We're glad to hear you had a great stay and that it was very conveniently located for you.
We'd love to have you back again as well :)
We had stay previously in the apartments and were more than satisfied. On this last occasion we were booked for one night in the motel and when we arrived for checking in we were assaulted by the stench of cigarette smoke that you could smell...More
Thank Pierre F
Response from Manager7312, Front Office Manager at The Club Motel and ApartmentsResponded 3 weeks ago
Good morning Pierre,
Thank you for staying with us and for offering your review. We apologized the missing of the forks in the provided cutlery set, we understand the forks were provided immediately after your pointing it out. However,it is uncommon that smoke will blow...More
Well located, good value for the money. Small room, but both functional and practical. The bed was comfortable, which is by far, the most important thing! Don't expect too much, and you'll be fine! The TV, Aircon and bathroom are all functional. It's what you...More
Response from Manager7312, Reception at The Club Motel and ApartmentsResponded 25 November 2017
Thank you for your feedback. We do strive to offer comfortable and functional accommodation, all at an affordable cost with the convenience of being right in the center of town.
Stayed for 2 nights and found the Motel very comfortable. Staff lovely!
Shops soooo close. There is an entrance ramp to shopping centre right on the boundary.
Noisy neighbours but can happen anywhere!!More
Response from Manager7312, Receptionist at The Club Motel and ApartmentsResponded 10 October 2017
Thank you very much for your review. We are in a great location for this reason. Our guests love that everything is available right out the front of their doorstep. We're sorry to hear if some of the guests were being noisy, we...More
I stayed here for one night. The motel is in a great location right in the centre of town. The room was ok, but nothing special and the bathroom, small and dated with a fan as loud as an aeroplane propeller! The walls are rather...More
Response from Manager7312, Receptionist at The Club Motel and ApartmentsResponded 6 October 2017
Thank you for your review. I'm glad you found our customer service to a good standard. We try to make our guests feel as welcome and comfortable as possible. We will have to look into the exhaust fan as it sounds very off-putting....More
Response from Manager7312 | Property representative |
Hi there, we have both cancellation policy and exception management process in place. It is always wise follow the confirmation email, we are more than happy to answer questions you have , please feel free to give us a call... More
Hi there, we have both cancellation policy and exception management process in place. It is always wise follow the confirmation email, we are more than happy to answer questions you have , please feel free to give us a call 02-69216966.