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Pier One Sydney Harbour, Autograph Collection

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11 Hickson Road Walsh Bay, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1397)
Room & Suite (642)
Dining (103)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pier One Sydney Harbour, Autograph Collection
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 207 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge in Sydney, Australia. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. Our luxury Sydney Harbour hotel's accommodations also offer a smoke-free environment, valet parking and 24-hour security for an exceptional stay in Australia.
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Room & Suite (642)642
Full view
Property amenities
Valet parking
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Concierge
24-hour front desk
Paid public parking nearby
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Great View
Languages Spoken
English
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
66Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
3,317Reviews34Q+A100Room tips
Traveler rating
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Popular mentions
Gareth E wrote a review Mar 2021
Sydney, Australia68 contributions14 helpful votes
I was back to this hotel for a couple of nights, with one of them comped by management due to some issues last stay - which was very nice of them. But. Still a fail. This hotel is NOT suitable for the business traveller. Is 6.30am as I write this and can’t even get breakfast at the restaurant or room service. Just makes no sense.
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Date of stay: March 2021Trip type: Traveled on business
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Response from Kim Mahaffy, General Manager at Pier One Sydney Harbour, Autograph Collection
Responded 5 days ago
Hi Gazthewolf, thank you for your feedback. In the current environment, we are not able to offer breakfast before 7am at present, but we are hoping to do so in the coming months. We are also introducing some new furniture to further enhance business travelers experience with us. Our Rooms Director is contacting you to speak personally about your feedback. Warm Regards,
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belpel73 wrote a review Feb 2021
Sydney, Australia125 contributions37 helpful votes
Our weekend away was well spent at Pier One. It was lovely to see the hotel busy with guests and events. The decor was beautiful in our rooms - love the quirky touch of the celebration kit and cocktails complete with shaker. We had dinner at the Gantry which was limited to the tasting menu. The food was lovely but you are limited in selection. The service was outstanding. I would not fault any of the personnel! From the concierge to the valet to the bar staff to the wait staff. Wonderfully friendly. The only complaint would be the showers. Pressure is very lacking. But that would be my only issue for the whole weekend.
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Date of stay: February 2021Trip type: Traveled as a couple
1 Helpful vote
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copybright wrote a review Jan 2021
Sydney, Australia6 contributions8 helpful votes
We are Sydneysiders who stayed at Pier One last weekend for our 25th anniversary. From our lovely harbour view room to the little extras, we felt so welcome and looked after by the Pier One staff from the moment we arrived. Our room was recently renovated, spotless and our bed was super comfortable - not something every hotel can offer! Nothing was too much trouble for the lovely staff here. We would absolutely recommend Pier One Sydney Harbour to locals or visitors for a wonderful stay. Thank you - and we can't wait to stay again!
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Date of stay: January 2021
Value
Rooms
Service
2 Helpful votes
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Jon wrote a review Jan 2021
1 contribution1 helpful vote
Pier One is a lovely area to hold functions and to stay - you can’t go wrong being at the heart of Sydney together with the lovely view. The staff is massively friendly and accommodating to assist with my sister’s bday party. I’d also like to cheerfully mention that there’s a very kindhearted staff personal at the Pier One, Sophia, who was always helpful, kind and very sweet to accommodate the guest. All the other staff were also really nice but Sophia really stood out and is quite the sociable type to get along with anyone - makes you feel like you have a friend assisting rather than your normal staff doing routine checks if you’re behaving. Anyway, 5 stars for the service. Another 10 more for Sophia alone for being a gem.
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Date of stay: January 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Kim Mahaffy, General Manager at Pier One Sydney Harbour, Autograph Collection
Responded 15 Feb 2021
Hi Mochadixonjr, thank you so much for taking the time to pass on your feedback. We are so pleased you enjoyed your visit, and we have passed this feedback on to our associates also! We hope to see you again soon.
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Reckless wrote a review Jan 2021
Melbourne, Australia164 contributions118 helpful votes
Every thing about this place looked great on paper and there is no doubt it's in a spectacular position. However in reality it juts didn't quite live up to the image. Check in was odd in that they didn't have my booking so I had to go back through my emails to prove I had booked. No apology. The rooms are OK but a little small. Lots of nick nack stuff you could buy, like condoms, playing cards, phone chargers etc. All of this in the room. Sitting outside having lunch was lovely and the staff very friendly but I think the lock down gave it a slighly amateurish feel to it. Nothing bad, just not really sharp. Breakfast was pathetic. I forget what I ordered but it was really basic and it took over 45 minutes to get it. That really cheesed me off. They didn't seem too perturbed when I mentioned the delay. Once I got it it was nice. Overall it was a nice 4 day stay. I'm not sure we'd stay there again but we might. That's the sort of feeling we have about it.
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Date of stay: November 2020
Value
Cleanliness
Service
Room Tip: Go the ocean view. It's really nice and not much more.
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1 Helpful vote
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PRICE RANGE
US$142 - US$348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sebel pier one sydney hotel sydney, sebel pier 1 sydney, sebel pier one hotel sydney, pier one sydney, sydney sebel pier one
FORMERLY KNOWN AS
The Sebel Pier One Sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
189
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Frequently Asked Questions about Pier One Sydney Harbour, Autograph Collection
Which popular attractions are close to Pier One Sydney Harbour, Autograph Collection?
Nearby attractions include Sydney Harbour Bridge (0.3 km), ATTY Gallery (0.5 km), and Sydney Pub Tours (0.3 km).
What are some of the property amenities at Pier One Sydney Harbour, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Pier One Sydney Harbour, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pier One Sydney Harbour, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pier One Sydney Harbour, Autograph Collection?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Pier One Sydney Harbour, Autograph Collection?
Conveniently located restaurants include The Gantry Restaurant, The Tea Cosy, and Lotus Dumpling Bar.
Are there opportunities to exercise at Pier One Sydney Harbour, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Pier One Sydney Harbour, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Pier One Sydney Harbour, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Pier One Sydney Harbour, Autograph Collection?
Many travellers enjoy visiting Chinese Garden of Friendship (2.6 km), State Theatre (1.9 km), and St. Mary's Cathedral (1.8 km).
Does Pier One Sydney Harbour, Autograph Collection have any great views?
Yes, guests often enjoy the harbour view available here.