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Harbour Rocks Hotel Sydney - MGallery Collection

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34-52 Harrington St The Rocks, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (444)
Room & Suite (247)
Dining (52)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Harbour Rocks Hotel Sydney - MGallery Collection
Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 207 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
In the heart of Sydney lies the Harbour Rocks Hotel, a beautiful yet intimate 59 room boutique hotel, steeped in the history of the famous Rocks precinct.The Harbour Rocks Hotel is the perfect Sydney hotel accommodation choice, a popular & exclusive “home away from home” for discerning travellers and the perfect base from which to explore the city of Sydney.Perfectly located in ‘The Rocks’ and just a short stroll from some of Australia’s best icons the Sydney Harbour Bridge & Opera House, this Sydney boutique hotel accommodation offers a variety of stunning guest rooms to choose from. All to suit the needs of both the professional business and experienced leisure traveller.
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Full view
Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour front desk
Dry cleaning
Wifi
Paid wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Boutique
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
302Restaurantswithin 0.5 km
98Attractionswithin 0.5 km
1,602Reviews18Q+A100Room tips
Traveler rating
  • 748
  • 553
  • 189
  • 71
  • 41
Time of year
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  • English
Popular mentions
PaulnCass wrote a review 9 Apr
Australia1 contribution
We had a fantastic room, very clean, with a nice view. Loved the heritage building, great location. Quality linen so slept very well. The staff are friendly n helpful, very keen to help with any enquiry including going out of their assisting with car parking
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
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Joanne H wrote a review 6 Apr
1 contribution
Fabulous location, lovely staff who couldn’t do enough for me, spotless room, totally safe environment, loved the history of the place, the restaurant is special, I have stayed here before and will be back.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
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TheAdmiralW wrote a review 1 Apr
Sydney, Australia223 contributions52 helpful votes
I booked here for two nights mid-week as I need some time away from my own home. Check-in was seamless but you come to expect that from an ACCOR hotel. Being a platinum ACCOR LIMITLESS member, I was surprised to have not been offered an upgrade but perhaps they were fully occupied. The first thing that I noticed when I entered the room was the musty smell. I can only assume that this was from the old air conditioning unit. I booked a Heritage Queen bedroom. The booking site says ‘Elegantly designed and open plan, this room features high ceilings, queen bed, ensuite bathroom with quality amenities suite, bathrobes, work desk, gourmet mini-bar and free WiFi’ I do recall in the welcome email that it did state that bathrobes were only available upon request. The gourmet mini-bar was not available and I will get to that in a minute. There were two chairs in the room. The standard desk chair (which needs to be re-stained) and another one that only a child could have sat in without it breaking. I could not find any in-room dining menu, or mini bar menu. Apparently, the welcome email said it could be viewed on the TV. When I presented to the reception desk I asked about the mini bar and was advised about COVID changes but that I could order drinks however they had run out of chips etc. I then asked about the in-room dining menu only to be advised that the restaurant was only open Thursday to Saturday, but I could order UberEats and they would supply cutlery. Quite surprising that an ACCOR HOTEL would not have a restaurant open 7-days a week. The welcome email said restaurant was open Tuesday to Saturday. Power points in the room are all in the skirting board and if you have short cables your devices will need to be on the floor and plugged in to get charged. The bathroom can only be described as pokey. The shower head is immovable and is situated in such a position that if you are a tall person you will have to stoop to wash your hair. A word of warning, watch yourself as you step in and out of the shower because there is a lip and I almost slipped twice. Also, the shower floor gets very slippery. I was shocked as I was drying myself that the towel I had were stained. You will also note that these are not large bath towel but average size ones (about 1300mm by 400mm), so if you are a large person you will barely be able to get it around you. The impression that I get is that they are your typical Kmart towel. The air conditioning unit has two settings. Cold and colder. This was despite me turning it to heat and setting the temperature at 24C. As I said earlier, they are not new machine and may just need to be serviced. The one thing that should be noted, and it is not even noted on the website, well not clearly, is that Harbour Rock Hotel is NOT and NEVER will be wheelchair friendly. Eric’s Bar is described as ‘…is just for you. Incorporating the charm of its heritage past, combined with the latest in world leading design and international service, why not step in for a freshly made espresso or relax with friends over a glass of specialty wine and perhaps something from our delicious menu’. What it does not tell you is that it is really just an extension of the reception desk with 3 stools at the bar and four tables (with two seats on each) along the wall. Even if they did have a menu, on the Wednesday night the restaurant was closed so you could not have eaten there. An issue with breakfast was that despite being a platinum member I was not on the list of included breakfast. Reception rectified that. At Crepe Suzette, the choice is limited. Your breakfast includes 1 crepe and 1 drink. Anything is additional. If you want a decent breakfast then I strongly recommend you find something else nearby because this was not a decent breakfast. I would have been better to walk to McDonald’s. There is nothing in the room that tells you how to connect to the free WiFi, it may have been on the ABOUT section of the TV but having staying in a lot of ACCOR hotels I knew how to connect. The speed is not superfast which I have come to expect in ACCOR hotels. As I was checking out I noticed a two-page document that explains everything that I needed to know. It would have helped if that had have been given to me on arrival. As a Platinum member, it appears that Harbour Rock could care less. I have come to expect a lot from an ACCOR hotel, but Harbour Rock cannot be classed as anything other than a mid-class, economy or at the worse a budget ACCOR branded hotel. It is most definitely not a PREMIUM ACCOR branded hotel. Very disappointed in this ACCOR HOTEL. I am booked again in a couple of weeks but will definitely be cancelling that booking.
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Date of stay: March 2021
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Cherie F wrote a review Mar 2021
4 contributions5 helpful votes
Beautifully renovated Heritage Hotel. It may not have all the mod cons of a new hotel, but it makes up for it in charm and location. Staff were all very helpful. Would definitely stay there again on our next Sydney trip
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
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Michelle M wrote a review Mar 2021
Sydney, Australia4 contributions1 helpful vote
This hotel was amazing. It's central to everything, the rooms are large, comfortable and clean,the staff are friendly, and the history of the building is fascinating. And although it's in the heart of The Rocks, we didn't find the noise level too loud at night, despite a number of bars and nightclubs close by. We'd definitely stay again!
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
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Response from Silvia Kypriotis, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection
Responded 4 Mar 2021
Thanks very much for taking the time to share the feedback on your recent stay MichelleM844. It was great to hear your comments on our beautiful hotel and our team ! It was also pleasing to read that you loved the design and history of the hotel. The double glazing through the hotel really assists with the street noise. Thanks again for your feedback and we look forward to welcoming you back in the future.
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PRICE RANGE
US$145 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour rocks sydney, hotel harbour rocks
LOCATION
AustraliaNew South WalesSydneyThe Rocks
NUMBER OF ROOMS
59
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Frequently Asked Questions about Harbour Rocks Hotel Sydney - MGallery Collection
Which popular attractions are close to Harbour Rocks Hotel Sydney - MGallery Collection?
Nearby attractions include Sydney Harbour (0.5 km), ATTY Gallery (0.1 km), and Sydney Pub Tours (0.3 km).
What are some of the property amenities at Harbour Rocks Hotel Sydney - MGallery Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Harbour Rocks Hotel Sydney - MGallery Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Harbour Rocks Hotel Sydney - MGallery Collection?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Harbour Rocks Hotel Sydney - MGallery Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Harbour Rocks Hotel Sydney - MGallery Collection?
Conveniently located restaurants include Bulletin Place, William Blue Dining, and Dare cafe.
Are any cleaning services offered at Harbour Rocks Hotel Sydney - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Harbour Rocks Hotel Sydney - MGallery Collection?
Many travellers enjoy visiting Chinese Garden of Friendship (2.0 km), State Theatre (1.3 km), and St. Mary's Cathedral (1.3 km).