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Hyatt Centric San Salvador

Calle El Pedregal y Avenida Sergio Paiz Distrito Comercial Cascadas, Antiguo Cuscatlan 1502 El Salvador
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Traveler (112)
Room & Suite (32)
Dining (18)
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About

#1 of 2 hotels in Antiguo Cuscatlan
Location
Cleanliness
Service
Value
Travelers' Choice
Located in Las Cascadas Shopping Center, Hyatt Centric San Salvador is the perfect place in the heart of El Salvador's commerce and nightlife. A hotel that celebrates the Pacific Ocean and Salvadoran culture. Drive just 21 miles for a day of surfing or relaxing in El Tunco, then return to your room to enjoy local wave-inspired artwork.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
241Reviews2Q+A8Room tips
Traveler rating
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Popular mentions
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Joaquin Antonio A wrote a review Feb 10
Santa Tecla, El Salvador9 contributions
My Wife and I had pretty good week at Hyatt centric, every employee was really kind with us, the place it’s beautiful and nice, maybe de pool should be climatized, but everything else was nice. Food it’s good too.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kila214 wrote a review Feb 8
Houston, Texas3 contributions1 helpful vote
Hotel was in a central & convenient location. Staff was very friendly with excellent customer service. Hotel was very clean. The breakfast was delicious with a great variety of choices! Will definitely stay again!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chicasj78 wrote a review Jan 2024
1 contribution
The entire Hyatt Centric staff is so caring & attentive throughout my several stays. I admire how they remember us & our needs. Rest assure anyone staying here will feel at home, in a chic way, with all their kind details.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear chicasj78: Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences more satisfactory, We are happy that you enjoyed your stay with us. and that our staff knows your preferences to satisfy and anticipate your needs. for us it is of great value to know that our guests take a unique and memorable experience. If you need any help, you can contact me directly. We hope to serve you again in the near future. Kind Regards Jaime Alvarenga Manager Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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skytayl0r wrote a review Jan 2024
1 contribution
I've stayed at the Hyatt Centric twice now. The staff is helpful and kind and always remembers my preferences. The rooms are clean and taken care of well by the staff. The buffet breakfast is amazing, with fresh fruit and many hot items to choose from. You also have the option of home made pupusas, which are awesome. The pool is clean with a great view, and towels are available. The gym is well equipped and has free weights. The locations is great, and close to two malls and many food items. I would recommend this hotel to everyone.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear skytay10r: We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, we are happy that you enjoyed our modern and cultural decorated hotel; our comfortable, clean and spacious rooms; our delicious and varied food, including the awesome Pupusas in our restaurant, also that our strategic location was of your full convenience, and finally that our staff provided an amazing experience. We will share all your evaluation and great remarks with the team, for us it is of great value to know that our guests take a unique and memorable experience, and will keep working to make all your stays satisfactory. Kind Regards Jaime Alvarenga Manager Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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narjit2024 wrote a review Jan 2024
1 contribution
Very disappointed by the level of service pre check in. Booked 5 rooms and we were close to having no where to stay having traveled for a business trip. The level of service via chat was much better luckily and saved our rooms.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear narjot2024: Thank you for completing our Guest Survey about your recent stay at our hotel. I am glad that you enjoyed your stay in our modern decorated hotel and that our F&B and Housekeeping staff provided great customer service, I am very sorry that your experience with your reservations has not been satisfactory. Feedback like yours helps us improve both our property and our service. I want to assure you that your comments and the inconveniences suffered will be addressed. We will review procedures to make sure it does not happen in the future. We hope you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and look forward to seeing you during your next visit. If I can assist you in any way, please contact me directly. Sincerely, Jaime Alvarenga Manager Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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omard868 wrote a review Jan 2024
3 contributions
The morning manager its a women to help identify, is was worst person I have ever have dealt with at a Hyatt I’ve staved at multiple in the US and once in Mexico and NEVER have I ever experienced such unpleasantness. Sad that it’s at my home country. Overall the hotel is beautiful, with great amenities
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear omard868: Thank you for completing our Guest Survey about your recent stay at our hotel. I am glad that you had a great check in, that you enjoyed your stay in our modern and locally cultural decorated hotel, and that our staff provided very good customer service, I am very sorry that your experience with the morning manager has not been satisfactory. Feedback like yours helps us improve both our property and our service. I want to assure you that your comments and the inconveniences suffered will be addressed. I invite you to share more details about the situation so we can focus on specific actions. We hope you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and look forward to seeing you during your next visit. If I can assist you in any way, please contact me directly. Sincerely Jaime Alvarenga Manager Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Va757Tom wrote a review Jan 2024
Chesapeake, Virginia, United States9 contributions1 helpful vote
We had a 4 night stay at the Hyatt Centric that allowed us to explore El Salvador. The Hyatt Centric provided ample room and a great breakfast to start the day! The Hyatt Centric was located between 3 different malls with lots of shopping/entertainment/dining footsteps from the hotel which provided great options at night to explore. The Hyatt Centric was located in a great place allowing us to get to the great beaches, volcanoes, waterfalls, and historic places of El Salvador realitively easily and on most mornings avoiding the local city traffic. Would recommend staying there as a great gateway. Certainly isn't a perfect beach location, but the beach is 30 minutes away, volcano is 15 minutes away, downtown San Salvador is 15 minutes, Santa Ana is 1 hour.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear Va757Tom: We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that enjoyed our comfortable and spacious rooms, our delicious breakfast, and that our strategic location was of your complete convenience to explore our city and country in your last stay with us. For us it is of great value to know that our guests take a unique and memorable experience. If you need any help, you can contact me directly. We hope to serve you again in the near future. Kind Regards. Jaime Alvarenga Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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isabella820 wrote a review Jan 2024
Vienna, Virginia84 contributions91 helpful votes
Stayed two nights, rooms were clean, spacious, and staff was helpful and friendly. This is a newer hotel so its one of the better ones in the city. I would recommend to other travelers. I did not like that we had to ask for housekeeping as we missed the sign left in the room. The staff at breakfast was a bit slower,, maybe because it is buffet but wish they would have come more often. Overall good stay in San Salvador.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear isabella820: We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, we are happy that you enjoyed our clean and spacious rooms, and that our staff provided great custoner service. your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, for us it is of great value to know that our guests take a unique and memorable experience. If you need any help, you can contact me directly. We hope to serve you again in the near future. Kind Regards. Jaime Alvarenga Manager Quality Assurance
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elsy A wrote a review Jan 2024
1 contribution
I would highly recommend this hotel. Our stay was clean and comfortable. The hotel is conveniently located next to lots of shops and restaurants. The area was very safe. The staff at reception as well as in the restaurant are friendly and helpful.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear 62elsya: We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, We are happy that ypou enjoyed our clean and comfortable rooms, and that our staff made you feel safe and welcome, and that our strategic location was of your convenience. for us it is of great value to know that our guests take a unique and memorable experience. We will share your evaluation with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future. Kind Regards. Jaime Alvarenga Manager Quality Assurance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline Este... R wrote a review Jan 2024
1 contribution
The food was delicious. I liked the variation of food in breakfast. Also, the suite was incredible, I liked it. The essence of the hotel and its staff are amazing. The environment is comfortable, makes you feel like home. I liked the position of the hotel because La Gran Via is near, so you can go out and do different kind of things.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Share
Response from Jaime Alvarenga, Atención al cliente/recepción at Hyatt Centric San Salvador
Responded 3 weeks ago
Dear jacquelineestfanyr: We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed our top tier, delicious and varied food; our comfortable, luxury and great view rooms, also our amazing staff provided to you an excellent and unforgettable experience that made you feel like at home. and finally that our strategic location was of your convenience, we will share all your remarks with the team. For us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant. If you need any help, you can contact me directly. We hope to serve you again in the near future. Kind Regards. Jaime Alvarenga Manager Quality Assurance
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱8,625 - ₱12,209 (Based on Average Rates for a Standard Room)
LOCATION
El SalvadorLa Libertad DepartmentAntiguo Cuscatlan
NUMBER OF ROOMS
138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT CENTRIC SAN SALVADOR - UPDATED 2024 Hotel Reviews & Price Comparison (Antiguo Cuscatlan, El Salvador) - Tripadvisor

Frequently Asked Questions about Hyatt Centric San Salvador
Which popular attractions are close to Hyatt Centric San Salvador?
Nearby attractions include Multiplaza (1.0 km), La Gran Via (1.0 km), and Plaza Libertad (0.7 km).
What are some of the property amenities at Hyatt Centric San Salvador?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric San Salvador?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric San Salvador?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Centric San Salvador?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hyatt Centric San Salvador?
Conveniently located restaurants include Hacienda Real El Salvador, Laca Laca, and Panaderia San Martin.
Are there opportunities to exercise at Hyatt Centric San Salvador?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Centric San Salvador have airport transportation?
Yes, Hyatt Centric San Salvador offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Centric San Salvador?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric San Salvador?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.