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Traveler (135)
Pool & Beach (25)
Room & Suite (24)
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Overview
  • Excellent31%
  • Very good49%
  • Average15%
  • Poor4%
  • Terrible1%
Travelers talk about
“green lagoon”(3 reviews)
“room was clean”(3 reviews)
“treehouse”(2 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (197)
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All reviewsgreen lagoonroom was cleantreehousepointsnaturechao
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1 - 5 of 22 reviews
Reviewed 16 February 2018 via mobile

The location is good but the food was frankly poor in quality for the price of staying at BeloAlter. The staff are lovely but the owners were cold. All in all, the hotel is removed from the local village with its charming setting overlooking one...More

Thank ABoadle
Response from Maila A, Gerente de recepção at Beloalter HotelResponded 17 February 2018

Sorry if our food did not meet your expectations, we will work on it. We are awaiting your return. Best Regards

Reviewed 13 February 2018

Alter do Chao is an amazing location and cool little town. The Beloalter staff were friendly and provided good service. However, the rooms are quite basic and a bit unusual in some ways. My room was clean, the staff attentive, and the food was good...More

Thank RamblerMI
Response from Maila A, Gerente de recepção at Beloalter HotelResponded 14 February 2018

Thank you for your feedback, I'd like to know why it's unusual. Come back always. Best Regards

Reviewed 7 December 2017

Positive: location and restaurant staff. The estate is privileged with a private beach just behind its pool. Meals at its restaurant were really good. It is a simple hotel, but simple is not a synonym for sloppiness. So let me tell you some of the...More

1  Thank united90
Response from Beloalter, Gerente de recepção at Beloalter HotelResponded 8 December 2017

Hello united90! At first we really appreciate your kind mention about our staff. But the other considerations about our structure have made us very worried. You know, some details are out of our control and is very difficult for us to assume government duties. However...More

Reviewed 21 January 2017 via mobile

This hotel certainly has charming setting with pool and private beach on green lagoon. But the distance to the town of alter do Chao, a 20 minute walk in the heat is not ideal. Only one person speaks English and when he is not there...More

Thank Angela W
Response from Maila A, Gerente de recepção at Beloalter HotelResponded 12 February 2018

Thank you very much for your feedback.The AC is ok Now. Thank you for the compliment to our staff. We try to always do the best. and we are working so that everyone can learn basic English. We look forward to your return.Hugs

Reviewed 2 December 2016

Beautiful resort-style hotel along the river with lots of activities. Beach is private and very quiet, awesome location. Rooms were large and clean with excellent housekeeping service. Reception staff was also very helpful. I took off points for very poor restaurant service; getting the impression...More

1  Thank KartsMaryland_USA
Response from Maila A, Gerente de recepção at Beloalter HotelResponded 12 February 2018

Thank you so much for your feedback. We are always working to improve our services, we hope we can serve you better next time. We are awaiting your return. Best Regards

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$65 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$65 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveler (135)
Pool & Beach (25)
Room & Suite (24)
Dining (17)
Family and Play Areas (5)
Questions & Answers
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Posting guidelines
Room Tips
"do not ask for the tree house"
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"Ask for a room facing the garden and pool."
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