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All reviewsduty managerbusiness loungeplatinum memberlippo mallexecutive roomestablished hotelmr johnrestaraunt staffbirthday cakepremium deluxehand showerclose to the airportsleep qualitywould stay here againour honeymoonwelcome drinkquality hotel
I'm staying one night for leisure purpose. This is a classic hotel design. The staff was very friendly and helpful in the check in process. Room quite big, clean, and complete toiletries. Pool area in the 8th floor and have some city view and also...More
Thank Cynthia P
Response from Roni M, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded 2 days ago
Dear Cynthia P,
Thank you for the review on TripAdvisor and for the perfect score!
I'm delighted to see that you enjoyed your stay with us, mentioning the design of the hotel, spacious clean rooms, facilities, but last but not least our fantastic staff!
My Family and I have had an amazing stay at The Grand Mercure Yogyakarta.
The Hotel Management here is Top Class and the Customer Service here is equal to any other hotel I have stayed at in Asia.
The Facilities are well designed and the...More
Response from Roni M, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded 10 July 2018
Dear Mr. Browning,
Thank you for the perfect score and kind review!
On behalf of our whole team we would like to say thank you for your loyalty to AccorHotels, and also to Grand Mercure Yogyakarta, it is always a pleasure to have you stay...More
Staying three days at the mercure hotel was very memorable, friendly service and best given. We can get cleanliness, comfort, and fast service here, Mercure Hotel, Yogyakarta, come and enjoy, it would be undisappointed...More
Thank Nur A
Response from Roni M, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded 3 days ago
Dear Mr. Nur A,
Thank you for the kind review and also the perfect score on TripAdvisor!
I'm delighted to hear that you enjoyed your stay with us, highlighting our cleanliness, comfortable rooms and also the friendly and fast service given by our fantastic staff!...More
What can I say? Most reviews, good and bad, get it right. Stylish hotel with nice rooms and good breakfast. Very nice pool area. But here the oddities start: the pool can also be used by guests of the neighbouring Ibis hotel so why pay...More
1 Thank Thomas D
Response from Roni M, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded 5 days ago
Dear Thomas D,
Thank you for your review on TripAdvisor.
I'm delighted to hear that you enjoyed your stay at our hotel, highlighting our breakfast, nice rooms, and our very nice pool area.
Though i am saddened to hear that your stay with us was...More
Easy and fast check in and late check proces by front office team (Cath and Yamin if it's not mistaken). Both of us was surprissed with beautiful honeymoon set up by housekeeping team. During the breakfast time we've got another surprise honeymoon cake by Evi...More
Thank Halilintar S
Response from Roni M, General Manager at Grand Mercure Yogyakarta Adi SuciptoResponded 1 week ago
Dear Mr. Halilintar S,
Thank you for the wonderful review and for the 5/5 score on TripAdvisor!
It was a pleasure having you stay with us on your special occasion and i'm delighted that my team could make it a little bit more memorable. I...More
Response from MeiMeiPorwanto | Reviewed this property |
Hotel concierge will be able to offer you rental car include driver and request driver who can assist you as tour guide at Borobudur. You can also inquire cost at hotel concierge desk. They will happily assist you. For... More
Hotel concierge will be able to offer you rental car include driver and request driver who can assist you as tour guide at Borobudur. You can also inquire cost at hotel concierge desk. They will happily assist you. For myself I did not use hotel service since I am a local and I know my way around. Happy holidays !