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We stayed in December 17 & enjoyed it so much we returned . Not disappointed & everything lived up to expectations. We even had a room in the same area we had previously in a quiet area . All staff pleasant & welcoming . There...More
We have stayed in this hotel numerous times and every time have been delighted by our stay. The rooms are stylishly furnished, nice and clean with good bathrooms. Our bathroom had a very large walkin shower. We were lucky enough to be upgraded and had...More
I am so glad I chose this hotel for my first family holiday.
Firstly the staff are incredibly friendly and helpful from the reception to the cleaners and the restaurants.
Clean towels in your room every day, mini bar in your room stocked up once...More
This hotel is almost perfect. Brilliant location, wonderful view, really friendly staff, spotlessly clean, great food but the worst wine we've had in any all inclusive hotel. We mention this to waiting staff and management in the restaurants and they agreed but said they did...More
This is a lovely hotel but when it comes to mealtimes it’s not easy if you’re gluten free. Chef too busy to accommodate and tell you what’s gluten free and you’d best get used to fruit salad for desert!More
3 Thank Tiffany W
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Gran CanariaResponded 6 days ago
Thank you for choosing RIU Hotels & Resorts and taking time to give us your feedback.
We are glad to hear that you liked our property but at the same time it is very disappointing to learn the inconvenience you encountered regarding our...More
Hi, I've not actually stayed here yet but will be next month so I've been a bit keen on research. A response from the hotel to an unhappy guest was that the Lounge bar opens at midnight until 7am serving drinks. I've also... More
Hi, I've not actually stayed here yet but will be next month so I've been a bit keen on research. A response from the hotel to an unhappy guest was that the Lounge bar opens at midnight until 7am serving drinks. I've also not read anything on here mentioning paying for drinks (I've stayed in places where premium spirits are charged but here they are already included from what I understand). I hope that's of some use to you.