We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

H10 Playa Meloneras Palace

Save
Share
C/ Mar Caspio 5, 35100, Maspalomas, Gran Canaria Spain
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Travelocity
eDreams
US$199
View deal
Free cancellation until 09/12/21
Reserve now, pay at stay
Hotels.com
Orbitz.com
travelup.com
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3750)
360
Panoramas (3)
Pool & Beach (635)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from H10 Playa Meloneras Palace
Updated 15/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 219 hotels in Maspalomas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm.
Read more
Room & Suite (613)613
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Indoor play area for children
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
4922Reviews734Q+A100Room tips
Traveler rating
  • 3,117
  • 1,170
  • 364
  • 158
  • 114
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Lauraxx14 wrote a review May 2021
Bonn, Germany12 contributions9 helpful votes
Only one person at check in, unfriendly, no concierge, no support wit luggage etc. Food limited, pool dirty. far away from beaches. We will never come again. You have to walk a lot of stairs for elevator is not working.
Read more
Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from Miguel Corbatón, Director General at H10 Playa Meloneras Palace
Responded 3 weeks ago
Dear Lauraxx14, thank you for rating your stay in our hotel. Your rating is very important to us as we try to improve our service to our guests every day. We are very sorry that your stay has not fulfilled your wishes and that we have not been able to convince you with our services. We have taken note of your criticism and have forwarded it to those responsible. Thank you again for your comment, we sincerely apologize. Best regards, Marion Reif Equipo Directivo H10 Playa Meloneras Palace
Read more
Nick T wrote a review Dec 2020
Preston, United Kingdom3 contributions5 helpful votes
Hotel's Favorite
This is the second time we've been and it's still excellent. Very helpful and accommodating staff and in particular I recommend Zed and all the activity staff for all the classes for kids and parents alike. We will be going again as soon as the covid madness is over! Very much recommended..
Read more
Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from , General Manager at H10 Playa Meloneras Palace
Responded 12 Jan 2021
We would like to thank you for taking the time to share a review on Tripadvisor following your visit to H10 Playa Meloneras Palace. It is a pleasure that you have enjoyed your stay at the hotel. We are happy to hear that the staffs were nice and that you enjoyed the activities with your kids. Thank you again for your review and we look forward to welcoming you back in the near future. Best regards, Roxanne Körner Equipo Directivo H10 Playa Meloneras Palace*****
Read more
Etienne wrote a review May 2021
Hasselt, Belgium5 contributions16 helpful votes
The H10 is still a very nice hotel to visit. Beautifull architecture , clean and friendly staff. The rooms are nice but outdated. The food however is below average, cold and quality far below 5*. The corona situation and the low occupancy could perhaps explain this. eg it was impossible to have a cutable steak in this first week, even after notify Senegal timers the weather, the cook and the frontdesk. Perhaps one has to go to the CEO or the board ;-). So all in all still a nice hotel but no longer a 5 * hotel if you like to have a nice meal. and totaly uncomparable with othe 5 * hotels like eg the Riu palace; Villa del code or the Palm beach hotel
Read more
Date of stay: May 2021Trip type: Traveled as a couple
3 Helpful votes
Helpful
Share
Response from Miguel Corbatón, Director General at H10 Playa Meloneras Palace
Responded 5 weeks ago
Dear Etienne P P, thank you for having chosen our hotel to pass your holidays on the Canary Islands. Unfortunately the covid situation and the restrictions of the government did not allowed us to offer all services as normal. We really regret that you took such a bad impression concerning our food quality and outdated rooms. Please be sure that we have taken note of your suggestions and we will deliver them to the responsable departments. We really hope that you give us another chance to show you that we can offer a better service. Please do not hesitate to contact us in advance when you decide to visit us again. Once again thank you for all. Best regards, Yours H10 Playa Meloneras Palace Team
Read more
Marta P wrote a review Dec 2020
7 contributions5 helpful votes
I absolutely loved and enjoyed vacationing at this hotel. Staff very polite and well mannered. One member of the team was extremely helpful and sweet, under the name Adai (if not spelt incorrectly). Entertainment at the hotel was interesting and enjoyable as well as the food was amazing. 👌🏼👌🏼👌🏼👌🏼👌🏼
Read more
Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from , General Manager at H10 Playa Meloneras Palace
Responded 12 Jan 2021
We would like to thank you for sharing your feedback about your stay at H10 Playa Meloneras Palace. It is a pleasure that you have enjoyed your stay at the hotel. We are happy to hear that the staffs were nice and that you enjoyed the food and the entertainment. Thank you again for your review and we look forward to welcoming you back in the near future. Best regards, Roxanne Körner Equipo Directivo H10 Playa Meloneras Palace*****
Read more
Aus & Yeo wrote a review Dec 2020
20 contributions44 helpful votes
I have been tying to complete this review, for our stay back in January 2020
(19/01/2020 to 25/01/2020), but the events that overtook us all with coronavirus put things in to a different perspective. We would have just returned from our holiday, booked back in February 2020, but we have postponed it until next December 2021. 
So while I am on holiday at home, I have time to finish my review of our wonderful Holiday back in January 2020. From our arrival to our departure we have nothing but praise for the Hotel and its hard working Team. We needed a holiday that was relaxing and stress free. Playa Meloneras Palace delivered this for us in all areas. On arriving at the entrance to the hotel, it is deceiving as to what awaits you on the other side of the doors and the fabulous design of the building. We were greeted by Omar who was friendly and professional. He familiarised us with the hotel and procedures, along with a glass of Cava! Omar informed us that our room had been upgraded, which was a lovely surprise, especially as my birthday was coming up! We were take to our room (632), along with our luggage and so our Holiday had begun! We were in a privilege room and fully inclusive. The room was lovely and so clean. If I was to be a little bit critical and it is my only criticism of our whole stay, the room was looking slightly tired, but this did not spoil our enjoyment of it at all. There was a lovely large bathroom with a walk-in shower, big bath and double sinks. The spacious balcony had a sea view over the gardens and pool area and it was not overlooked. The hotel complex seems vast and we were provided with a leaflet that contained all the hotel information and a map of the hotel and grounds. We had no trouble in finding our way around and soon familiarised ourselves with the layout. If you have a good sense of direction you will find it no problem. Everywhere was so clean and the grounds were beautiful and well kept. We ate in the buffet restaurant for dinner and found there was plenty of choice and the quality was good. We ate there for breakfast and lunch the following day. Again there was plenty of choice and of good quality. We also tried lunch in the Brasserie which was very nice and relaxed. Snacks were also available from the Naturalia bar and were enjoyable. We loved the Gaudi Restaurant for its food and attentive service, which was not rushed and delivered by Marta, Africa, Patricia and Roberto. There is a choice of dishes available with other daily options. I remember one pork dish that I had and it was the most tenderest pork I have ever eaten! Breakfast was also good in the Gaudi, again not rushed and good quality. We used the Spa and Steam room most days, especially after a long walk! The Infinity pool was warm and there is the Tropical chill-out bar nearby. We never found it a problem to find a sun bed in the Privilege area or other areas. The lobby bar had a pianist or saxophonist during the evening, it was nice to have a coffee or after dinner drink there and relax before going out for stroll after eating. Service was good and Joel was always charming, friendly and efficient. We used the privilege lounge several times, but found on occasions there was nowhere to sit, as it was very popular there early evening. The evening entertainment was professional, good quality and enjoyable. It made a change from some of the in-house entertainment you get that can be of varying quality. The service was also good. What impressed us was the way the drinks were served, with great skill, at your table, balancing a tray in one hand and pouring direct from the bottle! Mixers were in bottles and the cocktails were very nice! We cannot forget to mention Alejandro. The evening always brightened up when he was on duty, he was a cabaret show all on his own! .
 Finally my thanks to Miguel Corbaton - General Manager, for the bottle of Cava on my birthday! There are lots of others we would like to mention from our lovely stay, but we cannot remember everyones name. We do have one regret, and that we wish we had discovered Playa Meloneras Place sooner!

 All being well we look forward to our winter break in December 2021. A toda la gente trabajadora de Playa Meloneras Palace, gracias por unas maravillosas vacaciones, mantente a salvo, cuídate. Feliz Navidad a todos en Playa Meloneras Palace y deseando al mundo un 2021 más seguro y brillante.

 David
Read more
Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Upper floors have the best views.
See more room tips
2 Helpful votes
Helpful
Share
Response from , General Manager at H10 Playa Meloneras Palace
Responded 12 Jan 2021
Dear Ausyeo , Thank you for taking the time to share your experiences with us and thank you for choosing our hote We are very happy that you had a lovely time and enjoyed the overall experience. It is a pleasure that you were satisfied with the the architecture, infinity pool, the spa, the bars, the restaurants and the friendliness of the staff. Thank you again for your review and we look forward to welcoming you back in the near future. We hope that you have had a nice Christmas. Best regards, Roxanne Körner Equipo Directivo H10 Playa Meloneras Palace*****
Read more
Previous
123456
PRICE RANGE
US$157 - US$289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 playa meloneras palace hotel maspalomas, h10 playa meloneras palace maspalomas, playa meloneras palace, gran canaria meloneras, meloneras palace
LOCATION
SpainCanary IslandsGran CanariaMaspalomas
NUMBER OF ROOMS
374
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about H10 Playa Meloneras Palace
Which popular attractions are close to H10 Playa Meloneras Palace?
Nearby attractions include Playa de las Meloneras (0.1 km) and C.C. Boulevard Oasis Beach (0.2 km).
What are some of the property amenities at H10 Playa Meloneras Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at H10 Playa Meloneras Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at H10 Playa Meloneras Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at H10 Playa Meloneras Palace?
Yes, free parking is available to guests.
What are some restaurants close to H10 Playa Meloneras Palace?
Conveniently located restaurants include KopaZ Cafe-Tapas-Pub, La Proa Casa Reyes, and Restaurante Txototxa Meloneras.
Are there opportunities to exercise at H10 Playa Meloneras Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at H10 Playa Meloneras Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does H10 Playa Meloneras Palace offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at H10 Playa Meloneras Palace?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to H10 Playa Meloneras Palace?
Many travellers enjoy visiting Finca Condal Vega Grande (15.3 km).