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4.0
#7 of 9 hotels in Opfikon
Location
Cleanliness
Service
Value
The first-class Movenpick Hotel Zurich-Airport is the perfect hotel to stay at during your trip to Zurich, whether it's for business or leisure. The accommodation has 333 modern bedrooms to choose from and a variety of fine restaurants. Our fully equipped conference rooms with top notch facilities make our hotel the ideal venue to hold your meetings and conferences for up to 400 participants. The hotel runs a free shuttle bus to and from the airport, which is only minutes away. Quick connections to both the airport and the city centre make the Movenpick Hotel Zurich-Airport the perfect choice for exploring the city of Zurich and its surroundings.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, German
Location
Walter Mittelholzerstrasse 8, Opfikon, Zurich 8152 Switzerland
Name/address in local language
Movenpick Hotel Zurich-Airport
2,475 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Movenpick Hotel Zurich-Airport receives mixed feedback from its guests. While the proximity to the airport and shuttle service are often praised, some guests feel isolated due to the limited dining options nearby. The hotel's lobby is described as welcoming, but the rooms are criticized for being outdated, with particular discomfort noted regarding the ineffective air conditioning.
Cleanliness generally earns positive remarks, though there have been occasional lapses. Service experiences vary, with mentions of both helpful staff and instances of poor customer service. Travelers also caution that the hotel may not offer good value, pointing to high costs and additional charges.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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We arrived at Zurich airport after flying from NZ - once we had cleared customs we saw the HotelBus sign & the Movenpick shuttle was kerbside ( no charge). Easy 5 minute drive to the hotel. Straight forward check in with a friendly smile & service. We had prepaid for two family rooms for our family of 5. The rooms had two queen beds in them however after viewing the rooms we asked for a trundler bed & more pillows which were provided at no extra charge while we had dinner in the hotel. The reason we did this is the size of the beds - my husband & I were not keen to share a queen bed after flying for 24 hours, the queen bed seemed a lot smaller than what we would call a queen in NZ. The staff were very accomodating to our request. Dinner in the hotel was yummy & quick. Very quiet area so a restful sleep. Next morning we paid the local tax & the airport shuttle was ready to go so we had no wait time. Overall a great experience, friendly & efficient staff, we would stay here again if we were in transit overnight.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Super close to the airport and with an excellent free shuttle service. Reception and bar staff could not have been more friendly and welcoming (and the bar was pretty good), there were free coffees and croissants for those with early flights and the rooms were very clean and quiet and had everything you needed. Spot on.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My wife and I booked the Petit Chef Dinner including one night at the hotel. This review covers therefore the dinner and the hotel: Dinner: It was a cute 3D show that was entertaining but the music can start to get rather annoying after a while. The food was ok, but for what you pay (CHF 160 and CHF 190 for the different set menus), the price was a bit steep. At least 4 of the tables had issue with their projection of the 3D which they could not resolve the whole evening. I had my issues with the matching wine selection. For wine matching dinners I went to in the past, I am used to get a glass of wine, chosen by the chef & sommelier, that matches the course. Here we were given the choice of two whites and two reds. It is hard to pick a wine when you do not have the food in front of you...also there was no desert wine and we did not have a chance to order coffee for our deserts. It seems that staff were quite busy. Also when we paid, we were not even asked if we enjoyed the meal, it felt a bit factory like. For CHF 434 for 2 people you could expect more. Hotel: First we waited for about 5 minutes at the check in counter as nobody was there. We then approached the restaurant and they managed to get us checked in. The rooms are standard, but the hotel is located quite close to the highway, so you have to be prepared for that constant noise. What really upset us, was that the bin in the bathroom was not emptied. It was full with tissues and a banana peel. The little bottle of shampoo was clumped up like old milk and couldn't be used. At least they had this big shampoo dispenser as well. At check out, we were just asked our room number and again no question on how our stay was. Both, the restaurant and the hotel seemed to avoid to get some candid feedback. It was not all bad, that's why I still give 3 stars. Some more attention to your customers would already have changed a lot.
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Date of stay: January 2022
Rooms
Location
Service
Room Tip:Avoid facing the highway
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded Feb 8, 2022
Dear Adizh77, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zürich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly, if you wish to discuss this matter in further details. We are more than happy to welcome you back and deliver the service as you would expected it at the Mövenpick Zurich Airport. Sincerely, Bastian Mantey
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Upon arrival there were 3 staff members at the desk but only one was actually checking people in, the other two were busy taping balloons to the wall and on the phone. Eventually one decided to focus in the customers in front of them.... the rooms are dated, the bathrooms are moldy and in need of deep cleaning. Went to the restaurant and waited a good 8 minutes before someone came to seat us. We ordered the child’s dinner first and asked to have it delivered first .... after 28 minutes of waiting they brought out ALL the food together. Needless to say the child wasn’t a happy camper but was a very hungry child. Food was ok the best thing was the soup. We wanted to try the ice cream since that’s what they’re known for but dinner took too long and we didn’t want to wait another 30 minutes for dessert when it was already almost 10pm! The van driver on the morning was very helpful and professional!!
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NO HEAT hotel, 4 star hotel no heat. The blanket is over 100 years old, if you look at inside you can see its yellow trash inside the blanket. They tried to charge everyone at front when you check in because they know everyone will super disappointed the room. Outside looks so nice. Inside is worst, motel will be better than this 4 star hotel. I don’t understand how 4 star can be rate for this ghost hotel. Check out your room before check in.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a booking at this hotel in error, less than 24 hours ago. I spoke to the hotel on the phone this morning and the person I spoke to was instantly abrupt and refused to refund the one night stay. At least in Australia (where I am from), companies have to allow a reasonable cooling off period for bookings (for example 24 hours) in case of error etc.
Considering I am a Diamond Accor Plus member and spend tens of thousands of dollars a year with Accor, I am very surprised at the way I was treated.
I have booked at an alternate Accor hotel for the exact same night so am paying double for the same night now.
I am very disappointed by the rude manner in which I was spoken to on the phone and the unwillingness to help.
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded Jun 16, 2022
Dear TravellerNFNF Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Zurich Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bastian Mantey General Manager
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Excellent overnight stay - we live in Switzerland but wanted to stay at the airport as we were flying off early the following day and it makes travelling much more comfortable. Checked in late, my Accor Status was recognized and I got an appropriate upgrade, the front desk people are lovely and happy to help. The room is spacious and clean. There is no walk in shower but the bathtub is comfortable enough to shower in. Strangely, the TV set will not recognize your hard drive if you wanna watch a movie despite having an USB connectivity - which happens often in Accor hotels and which I find strange. Otherwise everything was perfect. There is a shuttle 4 times an hour to take you to and from the airport - well organised and convenient. Definitely recommended.
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very happy with this hotel. The quality of the beds and facilities were excellent. I considered other options near the airport but comparing to "cabin" hotels with shared facilities, Movenpick was way better and well priced if you compare what you get with the cheaper options.
It is very near to the airport... maybe about 20min walk. Taxi is about 20 CHF and the Shuttle service is 17CHF. The shuttle service worked very well. it was onetime at the hotel and in the two trips where we stayed at this hotel, on arrival at the airport we always found a shuttle bus ready to depart.
I tried once the restaurant. the burger was very good.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip:The double bed room was very spacious and the bed very comfortable and firm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded May 4, 2022
Dear DanieljG5956JL We very much appreciate your comments regarding your stay at the Mövenpick Hotel Zürich Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bastian Mantey General Manager
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Highly recommended hotel. Free shuttle service (every 20 minutes) from and to the airport. Spacious rooms with working refrigerator, coffee and all amenities in room Employees are very helpful and courteous. Very well connected to downtown by tram or bus (30 min ride) If downtown is out of your price, I highly recommend the extra 30 minutes and choose this hotel. Free car parking. Close to supermarkets and restaurants.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Great Hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bastian Mantey, General Manager at Movenpick Hotel Zurich-Airport
Responded Apr 12, 2023
Dear Chimas Thank you very much for your stay at the Mövenpick Hotel Zürich Airport. We are delighted to read that you were satisfied with our services. We really appreciate your feedback. We are very much looking forward to welcoming you again soon, during your next stay in Zurich. Best regards from Zurich Bastian Mantey General Manager
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I stayed here twice, once when I arrived in Switzerland for the Christmas market and once before leaving the country. It is located just a 5-minute bus ride from Zurich Airport. The hotel has a free shuttle bus that runs every 20 minutes, so it is convenient to eat at the airport restaurant and shop at the huge supermarket. There is a supermarket near the hotel, but considering the opening hours, the one at the airport is recommended. The hotel has a restaurant where you can eat breakfast and a bar restaurant where you can also drink alcohol. The breakfast menu is rich, with ham and cheese, smoked salmon, herring, and other dishes that make you want to drink alcohol. I'm glad that the coffee machine can also make cafe latte and cappuccino. The room is spacious and the bed is large, so it is comfortable, but the air conditioning only blows air even in winter, so it may feel cold for Japanese people. Since it is central air conditioning, it is difficult to adjust the temperature for each room. There is a large bathtub in the bathroom and plenty of hot water, so it is comfortable to use. This time, when I checked in, I had to change rooms because the battery for the room card key reader ran out, and in the next room, there was a problem where the breaker tripped when I plugged the desk lamp into the outlet. There are only two people at the front desk at night, but the staff were so kind that I almost felt bad. They even delivered drink vouchers for two to the bar on the first floor later. When I stayed there before returning home, I used the airport shuttle, and the drivers were very kind. It's only five minutes to the airport, and about 12 minutes by train to Zurich Central Station, so you can get to the center of Zurich in 40 minutes. This time I went to the airport, but there was a huge MIGRO and many shops that were open until late at night, so even just going shopping was fun.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Opfikon area.
PRICE RANGE
₱7,668 - ₱14,484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moevenpick hotel zurich airport, moevenpick hotel glattbrugg
LOCATION
SwitzerlandCanton of ZurichZurichOpfikon
NUMBER OF ROOMS
333
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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