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Nagoya Mansion Hotel & Residence

Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444 Indonesia
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Room & Suite (133)
Dining (54)

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About

#9 of 30 hotels in Nagoya
Location
Cleanliness
Service
Value
WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, offices, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Billiards
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Indonesian, Malay

Location

Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444 Indonesia
Nagoya Mansion Hotel & Residence
411Reviews13Q+A63Room tips
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Rockstones wrote a review Mar 10
Asia83 contributions48 helpful votes
My stay at the hotel was disappointing... The shower had a slow flow with little water, and it took about 5 minutes for the hot water to warm up. The cupboard door was malfunctioning, and I'm not sure if the room was properly cleaned before our arrival. The phone didn't work, and there was noise from upstairs in the early morning for a short period of time, indicating poor soundproofing. Additionally, the WiFi was extremely weak
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lolo K wrote a review Dec 2023
1 contribution1 helpful vote
The mini bar in the room is super hot inside instead of cold, the egg station at breakfast keeps giving first to the queue cutters. Truly terrible service. The only good point is the front desk, where everyone is well trained.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Liu An wrote a review Apr 2023
Singapore, Singapore3 contributions
+1
Overall, it is a good and cheap stay if you are planning for a night or two. I booked three deluxe rooms for myself and my friends during our vacation. However, upon entering the room, we realized that the door didn't have the usual hotel triple lock feature due to a spoiled door guard or a malfunctioning lock, which resulted in only two locks for redundancy. Despite booking a non-smoking room, we noticed a minor cigarette smell as we entered, and the desk and mini fridge cabinet had drink stains and cigarette burns on top. One of my friend's room had a faulty water heater, that can release water temperature equivalent to a hot spring, even though the handle was on the cooler side. The hotel is conveniently located a short walk from Nagoya Hill Mall, which is a large mall where anything can be purchased. Despite these small issues, we still had a pretty decent stay.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Stay here if you like cheap stay with decent necessities and you do not mind the minor cigarettes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hafiz T wrote a review Mar 2023
2 contributions
Run-down and dirty room condition. Old linen. Facilities adequate. Rude security. Housekeeping >20 minutes slow service. Scary hotel policy eg No durian allowed or else be fined up to 15 millions rupiah. Crazy HAHA! Breakfast was simple and good service. Receptionists was polite. 5 minutes ride to Nagoya Hill Mall. Unfortunately not best-valued place to stay.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kyaw kthi wrote a review Jan 2023
Meiktila, Myanmar
My family and I stayed for 3 days and 2 nights. Reached the hotel at the check-in time of 3 pm, was informed the room was not ready, they only have smoking rooms for us, and told us that we need to wait an hour more for our non-smoking room. It was nothing like the photos on the websites, the rooms were run down, the cups were not cleaned properly, and the towels were dirty. We were locked out of our room twice because of the door card reader battery (took them a long time to come up and change it for us, the last one they didn't even bother changing or coming up, just gave us a key instead).
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul & Fransisca Brook wrote a review Apr 2020
Singapore, Singapore49 contributions49 helpful votes
We have been here now for 3 months and we love this hotel. The staff are fantastic. Our room is fantastic. Everyone is doing the right thing in terms if the virus. I am looking forward to the gym being re-opened because it is really good. The pool area is lovely. The location is perfect and very close to many malls.
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Date of stay: April 2020
Rooms
Location
Service
Room Tip: Are for level 20 or 21 and a room that has been recently renovated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NagoyaMansion GM, Manajer Umum at Nagoya Mansion Hotel & Residence
Responded Sep 2, 2020
Dear Happiness36355321932 Thank you for staying with us and for taking the time to review our Hotel during your recent visit. I am glad to hear that you enjoyed your visit and found our Hotel comfortable. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience. Once again, thank you and We look forward to see you again soon. Sincerely, Wahyu Mujiono Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shu Ting wrote a review Mar 2020
Singapore, Singapore20 contributions29 helpful votes
I stayed here for 2 nights during CNY. The room is simple and modern. Not very different from photos. However, for a Singaporean POV, this is definitely a 2 star for me. I have no qualms because the aircon is working well... hot water works well... reasonably clean. It comes with breakfast with an egg station and some variety. Not too bad! I have stayed in Batam hotel where tap water is yellow so this is considered good!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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revehsha wrote a review Feb 2020
4 contributions
I had already booked 2 rooms ,and staff took so Long to check in furthermore I feel that staff are unfriendly to international guest ,this is unfair as we also had booked but they only attend to local more ,I really hope they improve their service. My dad is on wheelchair and did not even bother to stepped up the process or make sure my dad is comfortable In the room this is a very bad service
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Faiz wrote a review Feb 2020
Singapore, Singapore4 contributions2 helpful votes
Stayed here from 26-27 Jan 2020. On the map, the hotel might seem near the Nagoya Mall but no, there are no walkways or paths you can walk to the Mall (unless you want to walk by the roadside which is dangerous). We got the top floor at Tower B which is quite a distance from the reception at Tower A. The room was constantly noisy in the day and at night as we got the room beside the elevator. Hotel room was not carpeted but the corridor was carpeted which was weird. The cupboards were old and dusty. Furniture stained. Bed covers were stained. Toilet mat was stained. Towel was stained. Toilet tiles were stained. Cups were dirty as well. It was disgusting. Tried to order room service at 11am. Initially ordered 4 items. Room service called back saying item 1 is not stock. Room service called again saying item 2 “is finished”. Room service called the 3rd time saying another item is no available. In the end we decided to cancel our whole order and ordered GoFood instead. Food pickup was really far due to the layout of the hotel. Around the hotel, there are no convenience stores to buy drinks and snacks. Only have a 24hr pharmacy which is 3min walk from hotel. The room service’s low stock dies not help either. Overall very disappointed and will NOT stay here again. The dirty linens and towels were the last straw for me.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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jjjoana wrote a review Jan 2020
Singapore, Singapore108 contributions20 helpful votes
We stayed here as we wanted to be close to Nagoya Hill Mall. It's not really a walkable distance to the Mall but at least we were not too far away from it. Lobby was a bit sad looking however checkin was fuss free. We stayed in an apartment with 2 bedrooms. It was a very simple place for us to bunk in for a night. The breakfast buffet in the morning was okay - nothing to rave for. The hotel needs some refurbishing.
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Date of stay: January 2020
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₱1,224 - ₱1,836 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamNagoya
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NAGOYA MANSION HOTEL & RESIDENCE - UPDATED 2024 Reviews & Price Comparison (Indonesia) - Tripadvisor

Frequently Asked Questions about Nagoya Mansion Hotel & Residence
Which popular attractions are close to Nagoya Mansion Hotel & Residence?
Nearby attractions include Nagoya Hill Shopping Mall (0.5 km), Budhi Bhakti Temple (0.4 km), and Ajella Korea Factory Outlet (0.3 km).
What are some of the property amenities at Nagoya Mansion Hotel & Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Nagoya Mansion Hotel & Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Nagoya Mansion Hotel & Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Nagoya Mansion Hotel & Residence?
Conveniently located restaurants include Ikan Bakar ACIA, Panties Pizza, and Morning Bakery.
Are there opportunities to exercise at Nagoya Mansion Hotel & Residence?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Nagoya Mansion Hotel & Residence have airport transportation?
Yes, Nagoya Mansion Hotel & Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nagoya Mansion Hotel & Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Nagoya Mansion Hotel & Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Nagoya Mansion Hotel & Residence?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Nagoya Mansion Hotel & Residence?
Many travellers enjoy visiting Nong Isa Cemetery Complex (7.7 km).