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The Mill Hotel

Walnut Tree Lane, Babergh District CO10 1BD England
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Traveler (822)
Room & Suite (191)
Dining (90)

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About

#1 of 2 hotels in Sudbury
Location
Cleanliness
Service
Value
Nestled in breathtaking Suffolk countryside, The Mill Hotel is a beautifully converted water mill situated on the banks of the picturesque River Stour. Originally a working water mill, this converted historic building now boasts a completely refurbished contemporary interior. The merging of the old with the new, together with The Mill's imposing façade and stunning views guarantee a real wow factor for visitors and guests. The hotel is ideally situated for exploring and visiting the many tourist attractions and cultural sites in the area and the rich heritage of East Anglia's beautiful countryside and coast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Hiking
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Laundry service
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Room features
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English
2,088Reviews14Q+A100Room tips
Traveler rating
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retiredDerbyshire wrote a review Yesterday
Derbyshire304 contributions101 helpful votes
Great Hotel with very good staff and very good food in the evenings. The breakfast buffet was not the best as they kept running out of food. Scrambled eggs not good .All the staff were very good. This hotel because of it age has no lift. This set in a lovely part of the town. I will stay again
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No left to the upper floors . book for evening meals
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lou M wrote a review Mar 17
4 contributions1 helpful vote
Had a lovely stay. Booked via Travelzoo had an extremely great value stay for me and my mum. Rooms comfortable and breakfast was lovely. Katy our waitress was so good and works so hard. 100% excellent value for money. All of the staff most helpful and accommodating. Thanks team.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Excellent trip and extremely great value for money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Colin S wrote a review Mar 6
Hampshire221 contributions195 helpful votes
The service was excellent and the staff were very friendly and efficient. The room was very nice it would have been nice to have had a river view room but we were on a deal so it was to be expected. Good location highly recommended. The food was very good
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 1 week ago
Dear Colin, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our excellent service and found our staff to be friendly and efficient. It's always our priority to ensure our guests feel welcomed and well taken care of during their stay. Thank you once again for choosing to stay with us and for recommending us highly. We look forward to welcoming you back for another enjoyable stay in the future. Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane C wrote a review Mar 2
Suffolk, United Kingdom91 contributions27 helpful votes
Had a lovely afternoon tea. The staff Katy W and Anna were so friendly and attentive - thank you! We had a lovely afternoon and would thoroughly recommend it. Well worth a visit as The Mill is on the meadows and dog friendly. Watch out for their great offers 👍
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Order ahead for afternoon teas.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 1 week ago
Dear R6472KXjanec, Thank you for taking the time to share your wonderful experience with us on TripAdvisor! We are delighted to hear that you had a lovely afternoon tea and that Katy W and myself provided you with such friendly and attentive service. I will make sure to pass along your kind words. It brings us immense joy to know that you thoroughly enjoyed your time with us. Our location on the meadows and being dog-friendly are aspects we take pride in, as we aim to create a welcoming atmosphere for all our guests, including our furry friends! Thank you once again for choosing The Mill, and we look forward to welcoming you back soon. Don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adrian B wrote a review Feb 2024
3 contributions2 helpful votes
We always have a good time when we stay, very friendly and homely. The breakfast was hectic due to staff shortage but Katy W and staff were fantastic, rushed off their feet despite some people complaining. Only slight complaint that rhe real ales were off for a while.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear E8816NGadrianb, Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you always have a good time during your stays and find our atmosphere friendly and homely. I sincerely apologize for the hectic breakfast experience you encountered due to our staff shortage. Your understanding and patience during such times are greatly appreciated. I'll be sure to pass along your kind words to Katy and the rest of our team who worked tirelessly to ensure everyone was taken care of, despite the challenges. Regarding the real ales being off for a while, please accept my apologies for any inconvenience this caused. Maintaining the quality of our beverages is paramount, and I assure you that we're looking into the matter to prevent such occurrences in the future. We value your feedback, and we're committed to continuously improving our services to provide you with even better experiences during your future visits. Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy N wrote a review Feb 2024
1 contribution
Lovely room, beautiful setting, friendly staff, very good food, evening meal and breakfast, great location. But, the bathroom wasn't as clean as it could be, last guests hair in the bath, quite dusty, could also do with being redecorated and the towels were hard, no toilet brush, But we will return.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear F737SRwendyn, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our lovely room, beautiful setting, friendly staff, and delicious food during your visit. It's wonderful to know that our location met your expectations as well. We sincerely apologize for the issues you encountered with the cleanliness of the bathroom and the condition of the towels. Please rest assured that we take your comments seriously, and we will address these concerns with our housekeeping team to ensure that such oversights are not repeated in the future. Your comfort and satisfaction are of utmost importance to us, and we appreciate your patience and understanding. We also appreciate your feedback regarding the need for redecoration and the absence of a toilet brush. Your insights help us identify areas where we can further improve our services and facilities to better accommodate our guests' needs. We are grateful for your loyalty and look forward to welcoming you back for another enjoyable stay. Should you have any additional feedback or concerns, please do not hesitate to contact us directly. Thank you once again for choosing to stay with us. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yogi monkey wrote a review Feb 2024
11 contributions5 helpful votes
Stayed there for two nights and the breakfast was a disaster. The poor lady looking after the restaurant was run off her feet and as such the food kept running out, on the Sunday what food was there was stone cold, was going to complain at reception but there was nobody in attendance
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear yogim769, Thank you for taking the time to share your feedback with us regarding your recent stay and dining experience at our hotel. We sincerely apologize for the inconvenience and disappointment you encountered during breakfast. Your comments have been taken very seriously, and we are committed to addressing the issues you've highlighted to ensure a better experience for our guests in the future. We deeply regret that you found the breakfast service to be below your expectations. Please rest assured that we are investigating the matter thoroughly to understand the root causes and implement necessary improvements immediately. It's truly disheartening to hear that our restaurant staff appeared overwhelmed. This is not reflective of the high standards we aim to uphold. Your feedback regarding the absence of staff at the reception desk is equally concerning, and we apologize for any inconvenience this caused you. We understand the importance of having attentive and available staff to address guests needs promptly, and we will take steps to ensure this is addressed moving forward. We appreciate your bringing these issues to our attention as it allows us the opportunity to make the necessary changes to enhance our guests' experiences. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we've made. If there's anything further we can do to assist you or if you would like to discuss your experience in more detail, please don't hesitate to contact me directly at annaruiz.pardos@suryahotels.co.uk. Once again, we apologize for the shortcomings you experienced and thank you for your valuable feedback. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim C wrote a review Feb 2024
2 contributions6 helpful votes
Used the hotel as a base to tour the many delights that Sudbury has to offer. Megan was on reception and could not have been more welcoming and helpful. We were originally on the third floor but when Megan realized my wife had asthma she altered our room immediately. Megan is a mine of useful, local information. Whatever you need she is your go to. Special mention also must go to Katy, Ben and Jack who were tending the bar and managing afternoon tea and breakfast. Katy greeted us like an old friend and nothing was too much trouble. All round we had a lovely trip and the staff in hotel, that we met, certainly went the extra mile. I think the rooms could be modernized a bit, however, we will return again later in the year. Restaurants to eat in:- The Secret Garden - delicious menu served with pride and loving enthusiasm. Gainsborough pie and Mash. Wetherspoon in town was also very reasonably priced. Had a lovely couple of days. Almost forgot the Nethergate brewery is a 40 min walk or 5 min drive from the hotel. Well worth a visit and a tour. You get six halves of their lovely beer too. Came out 3 sheets to the wind can’t wait to return
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear 2311TSC, Thank you very much for your detailed and heartfelt review of your recent stay with us at our hotel. We are thrilled to hear that Megan, Katy, Ben, and Jack were able to provide you with such exceptional service throughout your visit. It's wonderful to know that Megan was quick to accommodate your needs, especially in recognizing your wife's asthma and promptly arranging a room change. We will be sure to pass on your kind words to her and the rest of the team. Your feedback about the rooms is duly noted, and we appreciate your suggestion for modernization. Rest assured, we continuously strive to enhance our facilities to ensure our guests have a comfortable and enjoyable stay. We truly value your patronage and look forward to welcoming you back later in the year. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MP M wrote a review Feb 2024
2 contributions
Friendly welcome, comfortable room, a good brekfast and a wonderful view from my window. The outside of the hotel was being repainted but this didn’t interfere inside the buildings. Couldn’t get wifi but that might have been my fault. No lift but this was made clear when l booked.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Check on wifi and make it clear if you can’t cope with stairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear mpm847, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our hotel to be welcoming and comfortable. We're glad that you appreciated the delicious breakfast and the picturesque view from your window. We understand that the external painting work may have caused concern, but we're pleased it didn't disrupt your stay. Regarding the Wi-Fi issue, we apologize for any inconvenience you experienced. Please don't hesitate to reach out to our front desk staff in the future, as they are always available to assist with technical difficulties. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to the area. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie B wrote a review Feb 2024
West Malling, United Kingdom48 contributions11 helpful votes
Having visited The Mill Hotel numerous times we were pleased to have another comfortable stay. Freshly decorated with some new furniture ,the dining room and bar were very welcoming. Food as usual was excellent and we were looked after very well during our stay by everyone with a special mention for lovely Lucy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: No lift so ask for a ground floor room if neceesssry.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anna Ruiz-Pardos, General Manager at The Mill Hotel
Responded 2 weeks ago
Dear 103julieb, Thank you for taking the time to share your recent experience at The Mill Hotel. We truly appreciate your continued patronage and are delighted to hear that you had another comfortable stay with us. It's fantastic to know that you enjoyed our decoration on the dining room and bar areas. We strive to create a welcoming atmosphere where our guests can relax and unwind, and it's wonderful to hear that you found it inviting. We are particularly pleased that you found the food to be excellent. Our culinary team works hard to deliver delicious and satisfying meals, and we are thrilled that you enjoyed them during your visit. Your kind words about Lucy and our team mean a lot to us. Providing exceptional service is a top priority, and we will be sure to pass along your compliments to Lucy and the rest of our staff. Once again, thank you for your feedback and for choosing to stay with us at The Mill Hotel. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Anna Ruiz-Pardos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱4,617 - ₱7,509 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elizabeth hotel mill riverside, mill hotel sudbury, mill sudbury
LOCATION
United KingdomEnglandEast AngliaSuffolkBabergh DistrictSudbury
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE MILL HOTEL - UPDATED 2024 Reviews & Price Comparison (Sudbury, England) - Tripadvisor

Frequently Asked Questions about The Mill Hotel
Which popular attractions are close to The Mill Hotel?
Nearby attractions include Gainsborough's House (0.3 km), Rafi's Spicebox Ltd (0.5 km), and Sudbury Heritage Centre and Museum (0.5 km).
What are some of the property amenities at The Mill Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at The Mill Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Mill Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Mill Hotel?
Conveniently located restaurants include Alaz, The Secret Garden, and David's of Sudbury.
Is The Mill Hotel located near the city center?
Yes, it is 0.6 km away from the centre of Sudbury.
Are pets allowed at The Mill Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Mill Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Mill Hotel?
Many travellers enjoy visiting Melford Hall (4.4 km) and Kentwell Hall (6.6 km).
Does The Mill Hotel have any great views?
Yes, guests often enjoy the park view available here.