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RACV Royal Pines Resort Gold Coast

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Ross St, Benowa, Gold Coast, Queensland 4217 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$123
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Traveler (809)
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Panoramas (8)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 26/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 333-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy in the resort's water park with fun slippery slides, children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. There's something for everyone at RACV Royal Pines Resort.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Poolside bar
Water park
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
On-demand movies
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Chinese

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
16Restaurantswithin 1 km
0Attractionswithin 1 km
1705Reviews34Q+A100Room tips
Traveler rating
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Popular mentions
Olivia L wrote a review Today
Winchelsea, Australia13 contributions1 helpful vote
Stunning views from the room. Reception staff were exceptional. We arrived looking like we had potentially been lost in the wilderness, but the staff took the time to chat with us whilst signing us in, rather than hurrying us out of the grand reception foyer that showered and well dressed people well milling around in. You felt like nothing was to much trouble for this fabulous team.
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Date of stay: June 2021Trip type: Traveled as a couple
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Mark J wrote a review 16 Jun
Black Rock, Australia63 contributions53 helpful votes
We stayed here 3 nights on an executive package with access to club room. We have stayed here several times previously. Executive rooms have been renovated and are very comfortable. Club room canapés and drinks were very good. Breakfasts in club room were fine. Coffee in club room was poor and needs to be corrected. The coffee quality opposite reception desk compared to club room is vastly superior. Golf at Royal Pines is always a challenge but a great experience.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Book executive rooms
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Response from Vanessa Pike, Guest Services / Front Office at RACV Royal Pines Resort Gold Coast
Responded 2 days ago
Hello K8461TQmarkj, Thank you for taking the time to provide us with feedback. It sounds like you had a great stay! Our food and beverage manager will certainly look into the coffee in the Exec Lounge to see how we can improve this. Our Exec lounge certainly provides a special experience for our guest - high up on the 21st floor with amazing views. We certainly hope to see you again sometime soon Regards
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James B wrote a review 14 Jun
21 contributions7 helpful votes
Arranged for the family to join us for an important celebration. Check-in was smooth and efficient by friendly and helpful staff. Dinner at Pizzeria and breakfast at Kalinda was of high quality. Wide menu choices and excellent service. Entry from the main roads was unhindered. Road signage within the hotel compound was very good and helpful. Undercover parking with short access to reception and rooms.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Quite rooms with good views of grounds; Fast lift service - short waits.
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Response from Vanessa Pike, Guest Services / Front Office at RACV Royal Pines Resort Gold Coast
Responded 2 days ago
Hello James B Thank you for taking the time to do a review for us. We love your comments about our restaurants, food and the easy, accessible parking we have her at Royal Pines Resort. We hope to see you again soon Regards
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Kaybee wrote a review 14 Jun
3 contributions
Our weekend stay was booked for a family celebration including children, parents and grandparents. Our complicated room booking was expertly managed and suited everyone's needs admirably. The accommodation was of an exceptionally high standard and extremely comfortable. Our arrival at reception was managed by Nick in a most welcoming manner. Nothing was too much trouble for him to organize which made us feel special. Customer service was exemplary. Our dining experiences also exceeded our expectations with all meals cooked and served to perfection. Matisse ensured that our dinner in the Trattoria Amici left nothing to be desired. Breakfast the next morning was also a wonderful experience with plenty of food to cater for all the tastes of our group. The environment of the resort was very well suited to both children and adults - the children were safe in the pool or play area and the adults enjoyed walking the serene grounds or the gym. Free wifi was a bonus. The weekend was planned to be a relaxing and enjoyable stay and RACV certainly provided everything to make it so. Everyone in our group returned home with wonderful memories. Thank you RACV!
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
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Response from Vanessa Pike, Guest Services / Front Office at RACV Royal Pines Resort Gold Coast
Responded 2 days ago
Hello kristinbA8657DE Thanks so much for your recent feedback from your stay at RACV Royal Pines. Its great to see that our receptionist Nick is doing an amazing job. It really does sound like we got RIGHT! throughout your stay. Lets hope you all get to return again soon.
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Lechy73 wrote a review 14 Jun
6 contributions
A brief but very enjoyable stay. We have stayed there twice in a week. I like that it’s off the main drag and you can totally relax there. The man that checked us (sorry didn’t get his name but he is originally from NZ) made us feel very welcome. He was friendly and has great customer service skills.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Vanessa Pike, Guest Services / Front Office at RACV Royal Pines Resort Gold Coast
Responded 2 days ago
Hi BrionyB46 Thank you for taking the time to complete a review for us. We really do appreciate it. Our receptionist Nick has been with us for quite some time and really shows great service to all of our guests. Thank you again and we hope to see you return soon.
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PRICE RANGE
US$82 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
racv royal pines hotel benowa, racv royal pines ashmore
LOCATION
AustraliaQueenslandGold CoastBenowa
NUMBER OF ROOMS
333
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Frequently Asked Questions about RACV Royal Pines Resort Gold Coast
Which popular attractions are close to RACV Royal Pines Resort Gold Coast?
Nearby attractions include Metricon Stadium (1.0 km) and Carrara Indoor Sports Stadium (1.1 km).
What are some of the property amenities at RACV Royal Pines Resort Gold Coast?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at RACV Royal Pines Resort Gold Coast?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at RACV Royal Pines Resort Gold Coast?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at RACV Royal Pines Resort Gold Coast?
Yes, free parking is available to guests.
What are some restaurants close to RACV Royal Pines Resort Gold Coast?
Conveniently located restaurants include Arakawa, Videre at Royal Pines Resort, and Trattoria Amici.
Are there opportunities to exercise at RACV Royal Pines Resort Gold Coast?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does RACV Royal Pines Resort Gold Coast have an airport shuttle?
Yes, RACV Royal Pines Resort Gold Coast offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at RACV Royal Pines Resort Gold Coast?
Yes, dry cleaning and laundry service are offered to guests.
Does RACV Royal Pines Resort Gold Coast offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does RACV Royal Pines Resort Gold Coast have any great views?
Yes, guests often enjoy the mountain view available here.