Room was spacious and cozy, staff were friendly (including restaurant staff). My only concern was the internet - it was slow and often I can’t connect to it. They’ll help you arrange tours and your scooter ride, all with proper documentation (i.e. LTO registration).
It was really good! The staff is super friendly and OMG THE TOILET IS SO AMAZING (Specifically the outside shower)! Will totally come back. If there would be an issue it would be the AC was kinda hot at one point. But other than that, everything was good!
The place have a great ambiance that makes you relax. The views from the ocean front room were gorgeous, loved having a roomy balcony in which to wind down after a day of golf, walking on the beach or relaxing by the gorgeous pool. The room was ample size, the bed super comfy with luxe linens, the bathroom had nice fixtures, plush towels and top of the line toiletries. We had breakfasts and dinner there and the menu for both had a great selection and the prices were very, very reasonable.
They are building a pool so all you hear whole day hammering sound. Not peaceful at all. Hot water doesn’t work! The front desk knows is a problem for a while and admitted management won’t fix it. There are no amenities in the bathroom. They overcharge for tours or anything they organize for you. The front desk tends to make mistakes and promise things they cannot delivered. All of these reasons make it a poor rating. On the positive side villas are spacious and free addle board is a plus. My advice is to change your management and put some money back into the resort to maintain it and fix things
We spent two nights and had a wonderful time. The staff was great. Service was quick. Rooms were very clean and they cleaned them quickly once we asked. Location close to all town action! Free use of paddle boards. Would go back in a heartbeat!