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Best Western Hotel Acqua Novella

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Traveler (318)
Room & Suite (115)
Pool & Beach (39)
Overview
  • Excellent43%
  • Very good40%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Best Western Hotel Acqua Novella
Special Offer: Offers for every need
Offers from Best Western Hotel Acqua Novella
Special Offer: Offers for every need
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (448)
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71 results
Traveler rating
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9
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All reviewsenormous balconysea viewbuffet breakfast isnice swimming poolchoose this hotelstreet leveloverlooking the beachrooms are spaciousbeach clubelevatorterracetowneuromediterraneantilesnolipromenade
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1 - 5 of 71 reviews
Reviewed 2 weeks ago

We were Newmarket guests of this hotel at the beginning of May and feel compelled to add remarks, after reading all of the previous reviews and the response to those reviews by the management! Fully agree with the assessment of the food served to our...More

1  Thank LIZANNLeicester
Reviewed 4 weeks ago

This hotel seemed to have no management. Rooms pleasant and clean but lacking in drawer space. Reception staff excellent and helpful. Bar service very hard to get with absolutely no service available at bar-side terrace. The restaurant left us on occasion left us speechless. One...More

Thank nandctalbot
Response from Paolo V, Direttore at Best Western Hotel Acqua NovellaResponded 3 weeks ago

Dear nandctalbot, we are sorry that your holiday was not pleasant. You were traveling with a tour group of about 50 people. The reviews received on the holiday booked through your agency highlight a basic problem: you were convinced that you booked a holiday as...More

Reviewed 6 July 2018 via mobile

Our room was just perfect, views excellent, and pool beautiful: downside evening meal not so good: newmarket also states own private beach, but you have to pay 30 euros or more! Overall enjoyed holiday!

Thank Ann H
Reviewed 4 July 2018 via mobile

Surly staff, dreadful food, a set meal time and an insistence that you could not move from your allocated table, which was shared with strangers, all combined to make this a thoroughly disappointing holiday. Advertised by Newmarket as a 4* star hotel which it clearly...More

1  Thank Helen D
Response from Paolo V, Direttore at Best Western Hotel Acqua NovellaResponded 3 weeks ago

Dear Mrs Helen , we are sorry that your holiday was not pleasant. You were traveling with a tour group of about 50 people. The reviews received on the holiday booked through your agency highlight a basic problem: you were convinced that you booked a...More

Reviewed 30 June 2018

Room not bad, facilities none, food inedible / disgusting. Beware of going here with Newmarket Holidays!! Their brochure doesn't match what the reality is. Food disgusting. No bar as such. No comfortable lounge to sit in. One disappointing expensive holiday. Definitely NOT a 4 star...More

2  Thank horatio60
Response from Paolo V, Direttore at Best Western Hotel Acqua NovellaResponded 3 weeks ago

Dear Horatio60, we are sorry that your holiday was not so pleasant. You were traveling with a tour group of about 50 people. The reviews received on the holiday booked through your agency highlight a basic problem: you were convinced that you booked a holiday...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast included
Business Center with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$87 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Spotorno
#1 Romantic Hotel in Spotorno
#4 Family Hotel in Spotorno
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Spotorno
#1 Romantic Hotel in Spotorno
#4 Family Hotel in Spotorno
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (318)
Room & Suite (115)
Pool & Beach (39)
Dining (31)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
nanaelaine
17 June 2018|
AnswerShow all 3 answers
Response from Glenn H | Reviewed this property |
Yes, we had three courses; beautiful fish boned at the table by a knowledgeable head waiter. Good wine list and desserts
1
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Room Tips
"Sea view I believe, though ours was a side sea view and was pleasant"
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"Rooms on south side have sea views."
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"Don't bother going with Newmarket if you want a good room"
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"Go to a different hotel"
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