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Hotel La Milanesina

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Overview
  • Excellent38%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible8%
  • 13 Sep 2017
    “Don't stay here”
  • 23 Apr 2018
    “Ottima posizione”
Corso Armando Diaz 49, 17021 Alassio Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Restaurant
Laundry Service
2 Star accommodation
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Reviews(1)
Traveler rating
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Language
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Gaurav S
London, United Kingdom
10
Reviewed 13 Sep 2017via mobile
We booked via an online site that guaranteed late check-in. After a long evening of travel we arrived to a closed door and only to be hung up on several times. When we did get through on the phone they were rude and unhelpful.
We ended up being charged and weren't allowed to stay.
Miraculously the staff stop understanding English when we explained that we paid but should either be able to check in or refunded.
Do not stay here. It is a scam.
Thank Gaurav S
Response from Francesca L, Proprietario at Hotel La Milanesina
Responded 15 Sep 2017
Good afternoon she arrived in full moon at 00.30 on 13.9.2017 her booking had check in by 17.00. Being a family friendly facility and 2 stars we did not have night porter. as already explained on the phone no charge was charged but obviously did not control well! It is unacceptable that let's say it's a scam. will be contacted by whom perceived as having made the booking with booking Yours sincerely!
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Laundry Service
Hotel class
Number of rooms
10
Price range
US$56 - US$102 (Based on Average Rates for a Standard Room)
Location
Italy > Liguria > Italian Riviera > Alassio
Hotel class
Number of rooms
10
Price range
US$56 - US$102 (Based on Average Rates for a Standard Room)
Location
Italy > Liguria > Italian Riviera > Alassio
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