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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kempinski Hotel Muscat
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 125 hotels in Muscat
Location
Cleanliness
Service
Value
This upscale award-winning beachfront hotel along the Gulf of Oman is 15 minutes away from Muscat International Airport and a 5 minute drive from Al Mouj Golf Club. Polished rooms have free Wi-Fi, flat-screen TVs and Nespresso machines, as well as tea and coffee making facilities. Upgraded rooms offer gulf views; some provide balconies or terraces. Club rooms come with access to a private lounge offering breakfast and refreshments. Suites add separate living areas; some feature private pools. Food & Beverage outlets consist two award winning restaurants, an all-day-dining restaurant, a sports lounge, a beachfront lounge, a fully licensed bowling center and bars along with outdoor pools, a chic spa and a kids’ club. Water sports and an airport shuttle can be arranged. Awards: World Travel Awards Middle East: Oman’s Leading Beach Resort Business Traveller Awards Middle East & Africa: Best Business Hotel in Muscat Prix Versailles: Special Prize Interior, Hotels category, Africa and West Asia
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bowling
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Tennis court
Windsurfing
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Russian, Arabic, Filipino and 2 more
Hotel links
Special Rate:Stay Longer and save up to 25% off Best Flexible Rate with Breakfast
Location
Full view
36Car recommended
Grade: 36 out of 100
10Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
1774Reviews36Q+A100Room tips
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Great food, even better service. Thank you! The ambience is superb. The dal bukhara took me straight back to India. Getting authentic gulab jamun and Ras malai in Muscat is a delight. Dinesh, Sai and Rani were very courteous.
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Date of stay: July 2022Trip type: Traveled as a couple
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded yesterday
Dear Randeep, Thank you for your valuable feedback following your recent visit to Bukhara. We are delighted to hear that our services and food were up to your expectations and we will gladly share your compliments with chef's and service team mentioned by you, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon trying different desserts. Sincerely, Carsten Wiegandt General Manager
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+1
Hotel's Favorite
Recently stayed here for 2 days after staying at home for almost 4 months and I loved all their facilities, amenities and dining options. Our room was extremely comfortable, spacious and clean and they had taken great precautions to prevent the spread of COVID-19. The view from the room’s balcony was also amazing and it was overall a very relaxing experience. Their food from Bukhara, Soi Soi and the Kitchen Restaurant was all very good. The staff is extremely polite and the hotel’s property is expansive and there are a lot of fun activities to do! I would definitely be back soon as their location is one of the best and they even have private beach access and many other things to do which is nice if anyone wants to go out of the house after being cooped up for so long and needs a sanitized and clean environment to enjoy in! 🇴🇲 I will definitely recommend it for a staycation for locals and also for tourists who will visit Oman once everything reopens! …
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Date of stay: August 2020Trip type: Traveled with family
164 Helpful votes9 Reposts
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 26 Aug 2020
Dear feastandtravel, Thank you for your valuable feedback! We are delighted to hear that our services and facilities were up to your expectations and we will gladly share your compliments with the entire team. Please feel free to contact us at any time should you need any assistance in regard to an upcoming stay or any other services related to Kempinski Hotel Muscat. We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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+1
Overall our stay at the kempinski hotel was fabulous. We stayed for 7 nights on a half board basis. We booked executive room which allowed us access to the executive lounge within the business center. The exec lounge was very quiet but had great service from Evangeline. The executive lounge had an afternoon tea from 2pm - 4pm, this was quite good and was a help yourself type service, each day was different and the type of foods included bread, sandwiches, hot food(samosas and stuffed pastry), sweet pastries, small salads, fruit, nuts as well as water and juice. They then had a happy hour from 5pm-7pm which again was a self service. In the happy hour there was a cart which had a variety of wines and spirits such as Ketel one, hendricks, Bombay saphire, black label etc., we also requested soft drinks which they provided. The hotel has 5 Restaurants to choose from and we tried all of them, our favorite was Bukhara, we went twice in our stay and the service was good especially Dhinesh - I had the street food one night and that was very delicious. We weren’t a big fan of the countdown restaurant however the vibe was good. I loved the tom yum soup in soi soi, it was the best one I’ve had since going to Thailand in 2019. The service there was incredible and we went on opening night and still everything ran smoothly. The kitchen restaurant was where the breakfast service takes place, Susan was brilliant! - personally I thought the breakfast was a bit repetitive but was okay. We went to the kitchen twice for dinner whilst staying once for Asian night which was okay it had a good spread of sushi, curries and vegetarian Indian as well as the standard stuff. The second night we went was for seafood night which was amazing. Shiva was so attentive and does not deserve enough praise. The seafood night served crab, prawns, muscles, fish, sushi as well as the standard food. Zale we attended on our last night. Up to this point we had the perfect stay, however the service was awful. It was the only time in this hotel the service was bad. Whilst it was only the second night of opening, we felt uncomfortable with the staffs approach, even trying to take our plates whilst eating and cleaning the table whilst we we were still eating dinner. The pool staff were amazing and it was filled by nice touches such as ice cold bottles of water and infused water available. The pool was quiet which was also nice and the staff were so attentive making sure you were covered by the umbrellas throughout the day. Our housekeeper were also amazing - really attentive and whenever we requesting things it was almost immediate. We also had the Delhi high tea which was delicious and I would highly recommend. Overall our stay at the kempinski was made by the incredible staff, we would like to once again mention Gary, Susan, Abbas, Aakdar, Dinesh, Maryana and Sandeep. I would highly recommend this hotel.…
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Date of stay: July 2022Trip type: Traveled with family
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 2 days ago
Dear Jiyab, Thank you for your valuable feedback following your recent visit to us and detailed review. We are delighted to hear that our services were up to your expectations and we will gladly share your compliments with the team members mentioned by you, as such feedback is always a great source of motivation for all of us. It was great to see that you have nearly tired all the outlets during your stay We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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+1
I have to say that before me and my wife left the UK for the Kempinski Muscat I was so looking forward to what I thought would have been a luxurious break for a week. On arrival to the hotel which was early we were greeted by the hotel reception and was advised that our room was ready which was a surprise as it was still quite early in the morning. When reception gave us our key cards and told us where the Kitchen restaurant was located for the breakfast and evening buffet we asked the reception if we could have breakfast to which they advised yes but you will have to pay for it which took me back a bit to be honest as this hotel is not cheap ( we did not bother but went to our room to unpack ).My wife advised me that we had a garden view room but this was not the case in fact we were facing a street where new apartments were being constructed. We did short tour of the hotel to get our bearings of where things were when my wife fell over an area where guests can sit down but my wife did not see the step the staff immediately came to see if my wife was ok and got the nurse to take a look . From a food point of view we were not aware that the Thai restaurant was closed for renovation which again i was looking forward to using however the usual buffet was on hand to accommodate the weary traveller . We were aware that there was an Indian restaurant within the hotel called Bukhara which we could use with our package where you can really get nice Indian food but watch out if you want to buy a beer it is very expensive. The restaurant guys advised us hat we could have soft drinks with our package which we did ( definitely recommend a visit to this restaurant ). The pool is nice and the pool guys even better for their service is spot from making sure you have water to even cleaning your sun glasses . Elderly guests wishing to walk from the pool to the beach would in my opinion need assistance as the steps from the pool level down to beach level do not have had rails. Went to Muttrah Souks to explore and shop and found it quite pleasant actually with no aggressive people in your face every couple of metres or so Finally on checking out a week later we were told by reception that we needed to pay for the soft drinks we had at the Bukhara which we disputed but they would not have it and said we must pay ( a little embarrassing when there are other guests around you and listening ) Finally reception got a manager to talk to us hoping this would resolve the issue but having a chat with manager who for some reason asked me if i could identify the waiter who said soft drinks were included in my package ( I did not know what o say but he looked like an Asian gentleman to me ) Finally the manager said they would not charge us for the soft drinks and that was the end of it. Overall in my opinion I did not think this hotel was 5 star and i thought that the hotel staff was probably still learning the trade.…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Check your room before you unpack as you do not want any surprises when you open your curtains.
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Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 2 days ago
Dear IKKarenm, Thank you for your valuable feedback following your recent stay with us. I was genuinely concerned to read about the inconveniences you experienced during your stay with us, and given the details you shared, on this occasion, your experience has indicated that, unfortunately, we fell below the usual standards of service and quality that we strive to maintain. We sincerely appreciate you taking time to share your comments and observations, and I would like to apologies for any disappointments you faced during your stay. Please note that your comments have been well noted and will be discussed with the departments concerned in order to implement measures of improvement where possible. Despite the mentioned, our front office manager will be in touch with you in addition , we do hope to have the chance of welcoming you back in order to convince you about our true hospitality. Sincerely, Carsten Wiegandt General Manager
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It's really amazing stay and exciting at the same time I' would like to thanks Mr Shadad the housekeeper for his efforts, concern and patience he is a such kind guy and very humble and my suggestion is to take care for him and develop his abilities to help him serving his facility very well. Regards,
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Date of stay: July 2022Trip type: Traveled on business
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 2 days ago
Dear Guest, Thank you for your valuable feedback following your recent visit to us. We are delighted to hear that our services were up to your expectations and we will gladly share your compliments Shadab, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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The food was excellent and the staff friendly and responsive. We had the red curry duck and the sweet and sour chicken for main course and the mango sticky rice for dessert. The best Thai food in Muscat
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Date of stay: July 2022Trip type: Traveled as a couple
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 4 days ago
Dear John, Thank you for your valuable feedback following your recent visit to Soi Soi. We are delighted to hear that our services and food were up to your expectations and we will gladly share your compliments with chef's and service staff, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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Ashwarya was friendly and so cute . She recommended to us the dishes and they were extremely delicious 🤤. I loved the salad was mixed with mango, soya beans and avocado. I tried the prawns also as a starter.The main course- chicken briyani - was yummi.
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Date of stay: July 2022Trip type: Traveled as a couple
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 4 days ago
Dear Jet, Thank you for your valuable feedback following your recent visit to Bukhara. We are delighted to hear that our services and food were up to your expectations and we will gladly share your compliments with chef's and Aishwarya, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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Excellent service from Dhinesh and Bada. Delicious food , we enjoyed it. Bokhara restaurant has the finest indian food in Muscat. I would recommend it for all family and friends. The biryani chicken was perfect all together and the butter chicken spices was excellent too
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Date of stay: July 2022Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 5 days ago
Dear Mr. Saif, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services and facilities were up to your expectations and we will gladly share your compliments with Dinesh and Bada, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager
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We have stayed in the Kempinski hotel a couple of times and I can say that every time we leave we miss it and want to come back! The location is amazing and so are the staff. I would definitely recommend this hotel for families. We have tried the Dippy's Summer Camp (kids club) for our 2 kids and they loved it. We would personally like to thank these staff members in the Dippy's summer camp by name as they have been amazing, they are: Minoosh, Khadija, Aseel, and Radhiya Thank you very much. And we will surely be coming back again!
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Nothing I can think of.
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2 Helpful votes
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 6 days ago
Dear valued guest, We thank you for your valuable feedback which was provided after your recent visit with us. We are glad to hear about your pleasant experience at the hotel. Comments such as yours allow us to ensure that we are constantly making progress towards excellence. Minoosh, Khadija, Aseel and Radhiya are very pleased to hear that their efforts have been appreciated. Every review helps build credibility for future guests, and your feedback was greatly appreciated. Thank you for taking time out of your day! We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager Kempinski Hotel Muscat
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Kempinski Muscat, was a nice stay, clean relaxing rooms with all needed amenities. Very friendly staff. Specially Miss Aline on front desk reception , she had a professional approach, been very helpful, assisting, friendly and caring. 5 Stars for such client approach and thumbs up.
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Date of stay: June 2022Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Kempinski Muscat, Owner at Kempinski Hotel Muscat
Responded 6 days ago
Dear Yelena, We thank you for your valuable feedback which was provided after your recent visit with us. We are glad to hear about your pleasant experience at the hotel. Comments such as yours allow us to ensure that we are constantly making progress towards excellence. We have shared your comment with Aline and she was very happy to read that her efforts have been appreciated. Every review helps build credibility for future guests, and your feedback was greatly appreciated. Thank you for taking time out of your day! We look forward to welcoming you back soon. Sincerely, Carsten Wiegandt General Manager Kempinski Hotel Muscat
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PRICE RANGE
US$206 - US$287 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscat
NUMBER OF ROOMS
310
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Claim Your Listing Frequently Asked Questions about Kempinski Hotel Muscat
Which popular attractions are close to Kempinski Hotel Muscat?
Nearby attractions include Mutrah Geotrek (0.4 km), Vox Cinema (0.8 km), and White Star Tailors (0.4 km).
What are some of the property amenities at Kempinski Hotel Muscat?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Kempinski Hotel Muscat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Muscat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kempinski Hotel Muscat?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Kempinski Hotel Muscat?
Conveniently located restaurants include Courtyard, Asado South American Steakhouse, and Woodlands.
Are there opportunities to exercise at Kempinski Hotel Muscat?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kempinski Hotel Muscat have an airport shuttle?
Yes, Kempinski Hotel Muscat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kempinski Hotel Muscat have airport transportation?
Yes, Kempinski Hotel Muscat offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Muscat?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Hotel Muscat offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.