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Bannatyne Hotel Durham

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Traveler (39)
Room & Suite (22)
Pool & Beach (4)
Overview
  • Excellent32%
  • Very good40%
  • Average15%
  • Poor6%
  • Terrible7%
Travelers talk about
“health club”(96 reviews)
“cafe bar”(20 reviews)
“health centre”(6 reviews)
AMENITIES
Free Wifi
Heated pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Spa
Wheelchair Access
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)
Filter reviews
529 results
Traveler rating
173
198
84
35
39
Traveler type
Time of year
LanguageEnglish
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173
198
84
35
39
Show reviews that mention
All reviewshealth clubcafe barhealth centrerelaxation roomleisure facilitiesretail parkswimming poolroad noisespa treatmentscity centrebus stopbudget hotelnight porterexcellent value for moneygood sizeplenty of parkingreception staff
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1 - 5 of 529 reviews
Reviewed 3 days ago

Food very nice, and got a good nights sleep, staff friendly & helpful. If you want free passes for use of the gym facilities etc make sure you book direct with the hotel or you will have to pay £10 day pass per person.More

Thank Anthony G
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 days ago

Dear Anthony G, Thank you for taking the time to share your review after your recent visit to Bannatyne Hotel Durham. I am pleased that you found the hotel to be relaxing and that you got a good nights sleep. I do hope that you...More

Reviewed 6 days ago via mobile

Firstly, the staff are lovely. I cannot fault the staff and I feel terrible for them that they work in such a shabby hotel. Our room was on the first floor. Paying £60 a night we had certain expectations of the quality of the room....More

Thank mscott1982
Reviewed 1 week ago via mobile

Stayed here for 2 nights Thursday to Saturday. On arrival we were greeted by a really pleasant guy who checked us in. We went to our room which was spacious and clean. The furnishings were a little scruffy like the headboard has bits peeling off...More

Thank ALISON_DY9
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 days ago

Dear Alison_DY9, Thank you for taking the time to share your review after your recent visit to Bannatyne Resort Durham. I am pleased that you found the team to be pleasant and that your room was clean and spacious. The ground floor rooms have all...More

Reviewed 2 weeks ago via mobile

Nice hotel rooms ok TV works like it is connected my a damp pics of string could not watch a single channel thank God for prime on my laptop worked great once I have downloaded each episode before watching. Obviously the staff have no pride...More

Thank Ken S
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 3 days ago

Dear Ken S, Thank you for sharing your thoughts with regards to the TV in room 39 after your recent stay at Bannatyne Hotel Durham. I have investigated the TV and found no issues reportable. No other guests have ever commented on the TV reception...More

Reviewed 2 weeks ago

Stayed one night, receptionists (both days) welcome was very friendly and helpful, they even allowed us to check-in to the rooms early as we were attending a family funeral. Both rooms were clean and comfortable. Service was excellent for breakfast in the leisure centre complex.More

Review collected in partnership with this hotel
Thank erodge953936
Response from Matthew E, General Manager at Bannatyne Hotel DurhamResponded 1 week ago

Dear erodge953936, Thank you for sharing your positive review after visiting Bannatyne hotel Durham whilst visiting for 1 night. I will pass on your kind comments to the rest of the team as they always appreciate a mention. I am pleased that we were able...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Wheelchair Access
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$57 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$57 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (39)
Room & Suite (22)
Pool & Beach (4)
Dining (1)
Questions & Answers
Ask a question
kerencassidy
4 March 2017|
Answer
Response from Richardson1985 | Reviewed this property |
towel didn't get dressing gown or slippers.
0
Votes
SteveHandy
16 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
It's always worth asking the question as the worst they can say is no. Also see if they do loyalty cards as sometimes these offer free stuff
0
Votes
ClaireMarie87
8 February 2017|
AnswerShow all 2 answers
Response from tony r | Reviewed this property |
Not in the hotel itself no. There is one across the car park though but it's mainly healthy meals as it's part of the gym.
0
Votes
Room Tips
"We booked a Premier room at the back."
Read review
"Downstairs rooms are very spacious due to being newly refurbished"
Read review
"Try the Premier Inn (where I had to go for breakfast)"
Read review
"I was lucky with 21"
Read review
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