Lumley Castle Hotel
2,793 reviews
#7 of 20 Hotels in Durham
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Chester-Le-Street, Durham DH3 4NX England
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#7 of 20 hotels in Durham
Location
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Service
Value
Within easy driving distance of Newcastle, Durham and Sunderland, the magnificent spectacle of Lumley Castle has dominated the County Durham landscape for 630 years. Surrounded by beautiful parklands overlooking the River Wear and Durham County Cricket Ground, the castle is a magnificent monument to a bygone age of chivalry and honour. The hotel boasts 74 luxurious en suite rooms, with complimentary Wi-Fi internet. Dine in the splendour of the Black Knight restaurant, offering varied cuisine and a 3-course table d’hôte menu (table reservations are essential). Lumley Castle is the first and only historic site in the UK to have it's own Escape room - Lily of Lumley - a truly immersive and thrilling Escape experience. The hotel is ideally situated to explore the North East of England and more, being just 10.9 miles south of Newcastle, 8.1 miles north of Durham and 11.8 miles west of Sunderland. This hotel is one of the best-rated locations in Chester-le-Street.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Street parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Picnic area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
Location
Full view
2793Reviews28Q+A100Room tips
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I stayed at the castle for 2 nights in a standard courtyard double. Having checked the website I am wondering where half of the amenities were as my room didn't have them. There was no wardrobe, iron, hairdryer, telephone, alarm clock hand sanitizer,as stated. Pretty standard stuff expected in a hotel room these days. The room had atrocious sound insulation from both above and the sides, and a window (at ground level onto the car park right in front) that was left open but was too high up for me to close. I had made the mistake of booking room only and found that I could not book breakfast or dinner both days as they were fully booked with wedding guests. As I don't drive this meant that I had to get taxis out to dinner and breakfast, and on the Sunday there were no cafes open in Chester-le-st for breakfast, so I had to wait until I had got to my day out destination that day. The castle itself is superb, and I'm sure the rooms inside are very special and do not have these drawbacks. The situation of the castle makes it somewhere I cannot stay again because I don't drive. The local public transport is poor and its very costly to get taxis everywhere. I have seen many premium hotels offer a shuttle bus to the nearest town, which would have been perfect for me. They should run a shuttle bus to Durham station. Overall, I felt I could not fully experience the Castle as I could not eat there, and seemed to spend all my time booking restaurants and taxis.…
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Date of stay: June 2021
Value
Location
Service
Room Tip: Book room inside castle. Book food or like me and others, you may no get in to the restaurant for...
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On arrival we waited (standing 2nd in line) to check in for ages because of what seemed to be a computer problem. The hastily shouted directions to our room would prompt me to suggest you bring your sat nav. We were allocated to Room 57 (Castle Keep) on the second floor. We had light luggage which was just as well as you have to scale 2.5 sets of stairs to reach the second floor as the lift only reaches the first floor. Then a round the houses treck to find the room. The room was small. The toilet is accessed down a mini corridor off one side of the room by stepping through the shower tray. Potentially hazardous for folks especially if needing to nip to the loo at night! The decor was traditionally wallpapered in dark paper but it looked shabby and the paint finishes were damp and flakey I would say don’t be taken in by the romance in the adverts. …
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Date of stay: June 2021
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Brilliant visit! Lovely castle set on a golf course. Stayed one night. rooms not as big as expected and mirrors not near socket for hairdryer. But just minor detail. Rooms clean, great towels and boiling hot water in shower, which was great . But make sure get temperature right before getting in shower. Visited for Sunday lunch - you must enroll with the hotel scheme - and get vouchers/ same price lunch but free bottle wine (£20 each/3 course/coffee/free bottle wine). Then had late evening meal - same again get the £60 voucher with free bottle wine as get £30 each towards evening meal. Also ate breakfast in hotel- included. Food and staff absolutely amazing! Would definitely recommend but would enroll with lumley castle for lots of extra discounts. Thank you for a fantastic stay ! …
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Date of stay: June 2021Trip type: Traveled with family
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Food absolutely superb …nothing was too much trouble for the staff ….hotel in excellent position….the castle is worth a visit on its own ….tip ….if staying on second floor there is no lift after the first ….
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Date of stay: June 2021
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We booked a 3 night Romantic Lazy Break in a Castle Superior Room. Our first holiday for over a year. It was certainly not lazy and the room was definitely not superior. On checking in, we were given our room key and vague directions to our room (number 59) which was difficult to find. Indeed, we had to ask other staff for further directions. We were horrified to find that there was no public lift and we had to stagger up 65, yes 65, stairs to reach our room at the top of the tower. Assistance with cases is not available because of Covid so we had to struggle breathlessly with our cases whilst wearing a mask. I find it inexcusable that a room which is so inaccessible should be given to a couple in their 80's. Nowhere on the hotel website did I find any warning about there being no lift. I think it is irresponsible that the hotel have no measures in place which ensure that guests are allocated appropriate rooms. So far as our "superior state room" was concerned, it was attractive but impractical. There were no drawers for our clothes so we had to live out of our suitcases for 3 days. Lighting was very low level and the window was tiny. We couldn't see to read and the tv only offered BBC. No other channels were available. My wife commented that one could feel like a prisoner because it was difficult to go down to the Bar or garden as this meant a repeat of the climb up the very long staircase. We were advised that room service was optional. We were on holiday and looking forward to a bit of pampering so we requested room service. This materialised on one morning only. It is sad to write a negative review and, in hindsight, we recognise that we should have objected to the location of our room when we first arrived. Perhaps our generation were brought up in an age when you didn't make a fuss.…
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Date of stay: June 2021
Value
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Sleep Quality
Room Tip: Make sure you know where your room is allocated if you don't feel able to cope with long...
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PRICE RANGE
US$81 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lumley castle durham, hotel lumley castle, castle hotel lumley, castle lumley
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
74
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Claim Your Listing Frequently Asked Questions about Lumley Castle Hotel
Which popular attractions are close to Lumley Castle Hotel?
Nearby attractions include Crook Hall & Gardens (8.0 km), WWT Washington Wetland Centre (6.1 km), and Herrington Country Park (5.0 km).
What are some of the property amenities at Lumley Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Lumley Castle Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Lumley Castle Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Lumley Castle Hotel?
Conveniently located restaurants include Guiseppe's Italian Bistro, Il Cancello Italian Restaurant, and Sunarga Indian Restaurant.
Are any cleaning services offered at Lumley Castle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Lumley Castle Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Lumley Castle Hotel?
Many travellers enjoy visiting Crook Hall & Gardens (8.0 km), Washington Old Hall (5.8 km), and Houghton Hillside Cemetery (5.5 km).
Does Lumley Castle Hotel have any great views?
Yes, guests often enjoy the park view available here.
Is Lumley Castle Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.