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HN Thai Derm Spa & Guesthouse

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Traveler (1)
Room & Suite (32)
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Overview
  • Excellent48%
  • Very good13%
  • Average13%
  • Poor13%
  • Terrible13%
Apr 30, 2018
“Strangest but friendly hotel”
Apr 13, 2018
“Really lovely”
AMENITIES
Public Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (15)
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1 - 5 of 15 reviews
Reviewed 3 days ago

Booked a table for 3 at the restaurant for Father's Day at 7.30 pm. Arrived on Sunday to find not only was there no record of the booking but the restaurant was closed! No apology was given and the spoken English of the 2 ladies...More

Thank 1959Lorraine
Response from Ninlawan H, Owner at HN Thai Derm Spa & GuesthouseResponded yesterday

We are really sorry for the mix up on this booking but when i returned from my break I was shocked on Sunday and I personally did apologize to you.

Reviewed 4 days ago

From the moment you enter the building everything is so nice.Friendly and polite staff. I was shown around and was offered a drink. Facilities so good: sauna, steam room and jacuzzi Massage was so good and so relaxing. Very nice place. Will recommend to all...More

Thank Kekalaura
Response from Ninlawan H, Owner at HN Thai Derm Spa & GuesthouseResponded 3 days ago

Thank you for you great review and comments. We appreciate and look forward to seeing you again. Please mention you have been before and reviewed on here when you return to receive a special discount from us

Reviewed 15 May 2018

I recently booked a massage here through groupon. When I turned up or a massage I was shocked by how rude the lady on the reception was. She refused to treat me as I had booked a previous treatment. They said groupon make more money...More

Thank sharon p
Response from Ninlawan H, Owner at HN Thai Derm Spa & GuesthouseResponded 16 May 2018

You admitted that you had been here before on Groupon and enjoyed the relaxing treatment and environment given. It was pointed out to you that the Groupon Voucher treatments clearly stated on the advert and voucher that it was limited to 1 per person ,...More

Reviewed 2 May 2018

I called at the beginning of April to book a massage later the same month. When I arrived, my name was not booked in the diary & there was no masseuse available. The staff were nice & apologetic and took my number saying they would...More

Thank Jayne F
Response from Ninlawan H, Owner at HN Thai Derm Spa & GuesthouseResponded 3 May 2018

Hi Jayne Thank you for your review and email saying similar and thank you for understanding that mistakes can happen, after all we are all human. We would stipulate that this is a one off occurrence and although never happened before shouldn't have happened to...More

Reviewed 30 April 2018 via mobile

Stayed here recently while in the area. We were greeted by the staff and the owner who checked us in, gave us a tour of the hotel and showed us to our room. The room was clean. We used to spa facilities which were nice...More

1  Thank Connor W
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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Restaurant
Hotel Amenities
Free Parking
Breakfast Available
Things to do
Bar/Lounge
Spa
Hot Tub
Restaurant
Sauna
Details
Price range
US$69 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1)
Room & Suite (32)
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Room Tips
"room 11 is lovely, didn't see any others"
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