Pinegrove Hotel
119 reviews
#17 of 21 Hotels in Carlisle
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262 London Road, Carlisle CA1 2QS England
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US$79
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Room & Suite (5)
Dining (3)
About
#17 of 21 hotels in Carlisle
Location
Cleanliness
Service
Value
We are a friendly, family-run hotel conveniently situated close to Carlisle city centre and just 20 minutes away from the Lake District. With an original Victorian exterior and many original features, we aim to provide our guests with a pleasant stay whether they are visiting the area or on a business trip. The hotel has 25 comfortable en-suite bedrooms, including two smoking rooms, with a television and direct dial telephone in each room. There is plenty of on-site parking available, and we are proud to be pet-friendly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Darts
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Parking garage
Internet
Restaurant
Breakfast available
Breakfast buffet
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Room features
Desk
Housekeeping
Telephone
Wardrobe / closet
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Private bathrooms
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Location
Full view
38Car recommended
Grade: 38 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
119Reviews1Q+A13Room tips
Reviews
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Popular mentions
Great place to stay. Welcoming staff, really friendly. Comfortable room, we had all we needed. Lovely food at breakfast too. Great location, just a short walk into town with a couple of retail parks on the way. Wouldn’t hesitate to book again.
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Date of stay: January 2020
Location
Cleanliness
Service
Helpful
I recently stayed at The Pinegrove Hotel in Carlisle, as I was visiting town to see some friends. The hotel is a few minutes drive from the M6 motorway and very convenient if you want an overnight stay en route to Scotland, or if you're heading South. On arrival, I was blown away by the beautiful features of this Victorian hotel. If you're a fan of architecture (or just like to post interesting pictures on Instagram) it's worth a stay! The hotel boasts original fireplaces, tiles and even a stain glass window. I also loved the antique furniture dotted around the place. It gives the place real character. The staff were very friendly and couldn't have been more accommodating, giving us a recently furbished room which was clean, beautifully decorated and had a comfortable bed. The hotel boasts it's own bar, with a great selection of gins. Ideal for if you don't want to venture too far for a nightcap. The hotel is family run and pet friendly, which I feel adds to it's homely character. The hotel is known for it's breakfasts and I can't complain, it was delicious! They even had vegan butter!! A lovely hotel, and worth a visit!…
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Date of stay: September 2020
Value
Cleanliness
Service
Helpful
I arrived there and asked for a room. Happy to pay in advance, give a deposit if necessary, provided my phone number and reluctantly as I didn't see the need my address. The receptionist asked for photo I.D. such as a passport or driver's license. When I didn't offer such, she said she "wasn't comfortable with me staying there". I left a review of my experience and the hotel threatened me with a libel lawsuit. I couldn't edit it, so deleted it and have posted this review, with the bare basic facts. Draw your own conclusions.
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Date of stay: September 2020
Service
Helpful
Response from Chris Middleton, Owner at Pinegrove Hotel
Responded 26 Nov 2020
I'm saddened to see that you have yet again decided to leave us a poor review despite not even staying at the hotel or using our services. I am however glad that you have decided to remove your previous libellous review. Hopefully, you have learned the lesson that you cannot just get in a huff and then go around telling lies about companies with a view to damaging their reputation and expect to get away with it. Just like every other hotel that I know of, we require a form of photo identification when guests are paying in cash. This is so that we can confirm their identity as we do not want people hiding their identity staying at the hotel, as this could potentially put our other guests at risk. You were refused service because you were rude to our staff and refused to abide by our policies. You will find that this is how all businesses, and indeed people, operate. As evidenced by your reviews of other hotels, this isn't the first time you have had this problem. In fact, after being refused service at our hotel, you went to the hotel down the road where you were told the same thing and ultimately gave in by giving them your passport. In future, I suggest you be less obtuse and more polite and you will find that people will return in kind.
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We stayed here for a 2 night stay as a stop over on the way to Scotland and what a brilliant find. We were made to feel so welcome and more importantly so was our golden retriever. The room was comfortable with a nice view out onto the garden. We could take our dog into the breakfast room and she really appreciated the sausages! The staff are very friendly and welcoming. Although there is no food in the evening the bar is available. The location is good so it was easy to walk into town to get an evening meal (dog friendly places for that too). They have good systems in place for the Covid issue and it all felt very safe. If you are travelling with a dog then I would highly recommend this hotel and we would definitely stay again when travelling on to Scotland.
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Date of stay: September 2020
Helpful
We stopped here for a night on the way to Scotland and had a lovely time. The room was nice and clean, which was very reassuring considering the Covid situation. The staff were lovely and couldn't do enough for us. We will certainly be back next time we are making the journey.
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Date of stay: August 2020
Value
Service
Sleep Quality
Helpful
PRICE RANGE
US$49 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pinegrove hotel carlisle
LOCATION
United KingdomEnglandCumbriaCarlisle
NUMBER OF ROOMS
25
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Claim Your Listing Frequently Asked Questions about Pinegrove Hotel
Which popular attractions are close to Pinegrove Hotel?
Nearby attractions include Eden Rock (0.4 km), The Linton Holme Inn (1.0 km), and Carlisle Islamic Centre (1.1 km).
What are some of the property amenities at Pinegrove Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Pinegrove Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pinegrove Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Pinegrove Hotel?
Conveniently located restaurants include Old Hall Cafe, Fontana's Fish & Chips, and The Hound Inn.
Are pets allowed at Pinegrove Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Pinegrove Hotel?
Many travellers enjoy visiting Cartmel Medieval Village Priory (14.5 km) and Kirklinton Hall & Gardens (13.2 km).
Is Pinegrove Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.