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New Hall Hotel & Spa

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Traveler (646)
Room & Suite (241)
Dining (76)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,332)
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1,321 results
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745
332
148
56
40
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745
332
148
56
40
Show reviews that mention
All reviewsbridge restauranthandpicked hotelshand picked hotelsgreat chamberafternoon teabeautiful hotelcream teahistoric buildingbeautiful groundsthe main houselots of charactersandwichesevening meallounge areafine diningrestaurant managersteam room
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1 - 5 of 1,321 reviews
Reviewed yesterday via mobile

Came here for our one year wedding anniversary having got married at New Hall last year. The waitress even remembered us from last year which was really nice to hear. The Welsh lamb pie was amazing and my husband really enjoyed his steak. We were...More

Thank Lizzief123
Reviewed 6 days ago via mobile

Was attending a friends wedding. Such a beautiful venue. The staff were very friendly and helpful. We checked in before the wedding but were unable to get into our room ( check in wasn't until 3pm, we arrived at 12pm) they took our bags from...More

Thank chazfb1987
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 3 days ago

Thank you for posting a review on TripAdvisor. I am pleased that you enjoyed your stay and thank you for all your kind words. It was great to read that you will recommend us too. I hope we can welcome you back soon. Regards Jonathan

Reviewed 6 days ago

its really too bad that its the noisiest room Ive ever been in, as its a pretty castle! Room 25 is HORRENDOUS. I actually believe it is unethical to rent this room. The entire length of the room is shared with the maids everything -...More

1  Thank kristinbauer
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 3 days ago

Thank you for posting a review on TripAdvisor. I am sorry that you did not sleep well. I have replied in full to the email you sent direct to me. Regards Jonathan

Reviewed 1 week ago via mobile

Spent just one night at this hotel which is set in a stunning location with very comfortable and homely rooms. The spa was great and grounds beautiful. The only let down was the cooked breakfast . Two of us were really disappointed with the size...More

Thank Maisy22
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 3 days ago

Thank you for posting a review on TripAdvisor. I am pleased that on the whole you enjoyed your stay. With regards to your note on breakfast, I will review this with our head chef. Regards Jonathan

Reviewed 1 week ago

This Handpicked Hotel is a great place to be. The Spa is lovely, the grounds, and the Hall itself.... beautiful. It is a "Moated" Hall which adds to the overall feeling of stepping back in time. With its rich history and picturesque architecture, it is...More

1  Thank Sharon W
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 3 days ago

Thank you for posting a review on TripAdvisor. On the whole I was pleased that you enjoyed your stay. I have noted your comments about the restaurant & bar and will discuss this with the team. We have recently had some new team members join...More

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Most Booked Properties in Sutton Coldfield
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Center with Internet Access
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$137 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (646)
Room & Suite (241)
Dining (76)
Pool & Beach (14)
Amenities (49)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
RichardChapman69
5 April 2018|
AnswerShow all 7 answers
Response from Kate L | Reviewed this property |
I did have Sky Sports in my room and I think papers were available but I didn’t have any.
0
Votes
Emy M
13 November 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
2 June 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
Room Tips
"Do not stay in room 25!"
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"We had a very nice mini suite overlooking gardens, sunny and comfortable.Quiet"
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"princess suite"
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"Maybe the rooms with the view of the garden wall are less expensive?"
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