We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Golden Tulip Andorra Fenix Hotel

avatar-imageavatar-imageavatar-image
Traveler (365)
360
Panoramas (7)
Room & Suite (233)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#8 of 25 hotels in Escaldes-Engordany
Location
Cleanliness
Service
Value
Travelers' Choice
Golden Tulip Andorra Fenix Hotel is located in the shopping area of Escaldes-Andorra, very close to the Caldea thermal centre and a few minutes from the Grandvalira and Vallnord ski resorts. In our hotel, you will find the comfort, service, and atmosphere you are looking for during your stay in Andorra whether you are on a holiday, getaway or a business trip. Its services and facilities make it the ideal venue for business and private events. Golden Tulip Andorra Fenix Hotel is the perfect starting point to discover Andorra, whether you want to enjoy the mountains in summer or ski in winter; visit the museums, towns, and the Romanesque route; or stroll around the capital and go shopping.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Skiing
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Telephone
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Mountain View
Languages Spoken
English, French, Spanish, Catalan
738Reviews10Q+A6Room tips
Traveler rating
  • 184
  • 330
  • 134
  • 51
  • 39
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Mircea B wrote a review Feb 2024
2 contributions
The windows are useless you can hear everything from outside. During night is horrible because in front of the hotel there is a bar and you literally listen all the discussions between the customers. I called the reception but the answer was that should be finished until 3 o clock in the morning the noise and they can not do nothing. In fact the noice was there for the entire night
Read more
Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Don’t book this hotel or choose from the beginning a room where the view is not in front of the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Nico M wrote a review Jan 2024
Caracas, Venezuela2 contributions1 helpful vote
We expected a 4-star customer service, we received an arrogant customer service. - upon arrival, we parked at the garage of the hotel not knowing they were all occupied. Instead of a warm welcome at the front desk, the first words mentioned were: “first move the car out of the garage, then we’ll proceed with the check in process”. After checkin, they explained us where to park the car. However, with missing details. On our own, we downloaded an App from the parking lot next to the hotel and even received 40% discount. Such information I would expect from a 4-star hotel. - Sauna/Swimming pool area: the hotel has 120 rooms. They have 20 spots per day to use this area, meaning 20 rooms per day can actually use the sauna and swimming pool during a single day. During our 3-day stay, the first two days were fully booked. For the last day, some of the slots available were at 1am and 2pm. We talked to the manager to see what she could do for us, we booked the hotel because of the sauna and swimming pool area. She did not provide options and again arrogantly said that on the web page it says “upon availability”. Legally OK, on the customer service side terrible.
Read more
Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
O M wrote a review Dec 2023
Washington3 contributions1 helpful vote
Overall, it was a good stay and a great location. The staff is great. But the rooms felt dated and even though we were on the 4th floor it was very noisy from the outside. At night, you can hear people talking loudly and the trash collection across the street.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Andorra has lots of hotel options, this is a good one, shop around and keep this as an option.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Why-not-go-for-it wrote a review Jul 2023
France70 contributions36 helpful votes
+1
Positives Reception staff are excellent and very helpful, always a great smile. Breakfast staff all very good and large range of food available. Negatives Air con in bedrooms you cannot switch off Trip hazards in corridor with cleaners leaving vacuum cleaners and cables across the width of corridor. Leaks in ceilings and rotting walls very clear in many areas Spa is a very dirty pool area and rotting sauna. Emergency doors not secure with hanging of magnets. This hotel is lacking a responsible leader and no maintenance at all.
Read more
Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Vicky wrote a review Feb 2023
Ashkelon, Israel1029 contributions136 helpful votes
+1
Excellent hotel. Kind staff. We got our room and there was a very heavy smell of cigarettes (we booked a non-smoking room). We contacted the reception and immediately our room was changed to another room. The room is spacious and clean. Excellent and varied breakfast. Good and free Wifi. Excellent location- about 5 minutes walk from Caldea spa complex and about 2 minutes walk from the shopping boulevard. Would have been nice if there was a kettle in the room with tea/coffee facilities. A pool on the top floor of the hotel is at an additional cost and must be booked in advance. We enjoyed very much, highly recommended!
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
CatrinaE wrote a review Nov 2022
Sydney, Australia73 contributions77 helpful votes
We arrived at the hotel after many many wrong turns (all one way traffic). The gps just couldn't find it. Luckily there are always helpful locals around. The hotel offered parking in their parking garage (which is shared with other hotels. It was not cheap parking, but you could not park anywhere in the streets. Our room (a Junior Suite) was fabulous. We liked the dark furniture and the couches and bed were great. Huge bathroom, the only problem was that the toilet would not flush. As we were there only for one night we just asked them to give us a bucket to fill in the bath and use for flushing. The funny thing was that the bidet next to the toilet did have water. But they did send a cleaning lady up (who could not understand us, nor could we her) and with hand signals we got her to understand and she left the. requested bucket. The breakfast was quite nice. The first and only place where they had an electric egg cooker to boil eggs. We enjoyed our stay in the Golden Tulip and would go there again.
Read more
Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Rein Bos wrote a review Nov 2022
4 contributions
Our first visit to Andorra. We selected this hotel for the name and price. We did well. The hotel was located in the center of Andorra la Velle and the room was beyond our expectation. Friendly staff and the amenities of a pool and Sauna on the 6th floor was a great bonus!!! Next time we plan a visit we will book with this hotel for sure!!!!
Read more
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Paulieol wrote a review Sep 2022
Cork, Ireland133 contributions40 helpful votes
+1
As some reviewers have said, rooms are a little outdated and a bit of wear and tear can be seen but overall we found the rooms clean and the mattresses comfortable. Bed linen and towels were of good quality. The rooms had a fridge also with water which is a small but nice touch. The rooftop terrace (with a food van) is a must for a drink/food in order to take in the lovely setting in which the hotel and city sits, mountains all around. The reception staff were very pleasant and helpful. If bringing a car, be warned, parking is expensive! The best thing to do is drive past the hotel entrance down to the next roundabout and take the first exit and an immediate right into "Parking Escaldes Centre Telpark by Empark" (put this into Google maps), and once parked go to the office on level -1 and ask for a 3 day (or more depending on your stay) parking pass. This brings the cost to approx 18 euros a day (rather than 26+ at the hotel or some other parking lots). One thing that could be improved is the breakfast, at 12 euro each the options could be much better. As such we chose not to have breakfast at the hotel after the first morning. In general, would highly recommend Golden Tulip for a stay if using Andorra la Vella as a base
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Antoinette wrote a review Aug 2022
3 contributions2 helpful votes
The location is excellent, and so is the restaurant. However, we found the room outdated, dark and with a damaged floor. The bathroom is also outdated, having to shower in the bathtub and no clean air after toilet use. The lersonell is very friendly
Read more
Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Compass797232 wrote a review Aug 2022
Torrent, Spain4 contributions1 helpful vote
Extremely friendly staff with high social and professional skills. Big thanks to Lucas and the others in the reception desk for going above and beyond to make sure we had a nice stay at the hotel. Location is at the upper part of the shopping street - but rest assure the rooms are quiet and guarantees silence and comfort. We are coming back to this hotel because it feels like coming home.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
Not the right property for you?
There are more places to choose from in the Escaldes-Engordany area.
PRICE RANGE
₱4,005 - ₱5,840 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fenix hotel escaldes engordany
LOCATION
AndorraEscaldes-Engordany ParishEscaldes-Engordany
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GOLDEN TULIP ANDORRA FENIX HOTEL - UPDATED 2024 Reviews & Price Comparison (Escaldes-Engordany) - Tripadvisor

Frequently Asked Questions about Golden Tulip Andorra Fenix Hotel
Which popular attractions are close to Golden Tulip Andorra Fenix Hotel?
Nearby attractions include Illa Carlemany Shopping Center (0.4 km), Grandvalira (0.3 km), and Sant Pere Martir Church (0.1 km).
What are some of the property amenities at Golden Tulip Andorra Fenix Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Golden Tulip Andorra Fenix Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Tulip Andorra Fenix Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Golden Tulip Andorra Fenix Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Golden Tulip Andorra Fenix Hotel?
Conveniently located restaurants include Ristorante Pizzeria Les Oques, El Cachirulo, and Pizzeria Xavier.
Are there opportunities to exercise at Golden Tulip Andorra Fenix Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Golden Tulip Andorra Fenix Hotel located near the city center?
Yes, it is 0.1 km away from the centre of Escaldes-Engordany.
Are any cleaning services offered at Golden Tulip Andorra Fenix Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Tulip Andorra Fenix Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Golden Tulip Andorra Fenix Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Catalan.