Mama Shelter Luxembourg
2 Rue Du Fort Niedergrunewald, Luxembourg City 1616 Luxembourg
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About
#28 of 56 hotels in Luxembourg City
Location
Cleanliness
Service
Value
Travelers' Choice
Mama’s newest addition to the family! She’s recently landed in this European hub - a true melting pot of different nationalities and cultures. A city that is as beautiful as it is cosmopolitan mamamoji. Mama’s place is in north-eastern Kirchberg, ten minutes by taxi from the train station, 40 minutes on foot mamamoji and 15 minutes by car from the city center.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Gift shop
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Rooftop bar
Meeting rooms
Outdoor furniture
24-hour front desk
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Telephone
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, French
Location
68Somewhat walkable
Grade: 68 out of 100
12Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
2 Rue Du Fort Niedergrunewald, Luxembourg City 1616 Luxembourg
Getting there
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123Reviews1Q+A6Room tips
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Modern yet cosy and a has good vibe ! The Breakfast was delicious ) The restorant has its own Bakery ! I had a nice room with a nice couch (see the picture). May be it's just my mood but I liked it. Just feel good with nothing extra.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cool vibe, clean and modern. There is a restaurant and bar in the lobby with great drinks and fun music. There was no bottled water in the room and no filling station anywhere in the hotel. I asked a hotel employee where I could fill my reusable water bottle and she replied “in the sink”. There was no coffee or tea in the room. If you’d like these you’ll need to go to the lobby and pay for them (they do not have complimentary coffee/tea like most hotels and motels).
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+ Great location right next to the tram + Restaurant insight + Bakery inside AND now minuses: - No signs anywhere around the hotel where the reception is located. I arrived from the main car road where bakery is, cound't find way up, had to use lot of stairs with a heavy suitcase. From the top level I found some door which actually led to the reception. - Dusty, dusty room - Very cold room and continous blowing air from the ceiling air conditioning. I had to find a way how to cover part of the hole. - BATHROOM sink! - sink is about 3cm/inch deep, so water splashes everywhere, making all of my belongs and toiletries wet, pooring over the sink edges. - BATHROOM shower door! - There is a gap between the glass door and the floor. So there was continues water stream pouring out of the shower onto the floor. Two foot mats became soaking wet every day. - They provide a soap in the bathroom, but no basic shower gel or shampoo as many other hotels do - It would be great if the hotel provides some info about the surrounding area. When I asked them where to get something to eat they lamely replied about 1 pizza place. Last day I discovered that there is a grocery store below the terace, as well as PAUL backery, etc.…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Make sure that before you reserve a table in the restaurant,you choose the first or second service. Yes this exists!We booked a table of four and after 2 hours of being in the restaurant,we’ve been informed that we should leave our table as they were waiting some other people.😳 We told them that we were totally unaware of this procedure and ordered our dessert.After 15min.another waiter came to remind that he should empty the table and he proposed to us to continue at the bar.We decided just to pay and leave.The dessert was served but we were in a hurry to finish it,as no one wanted to stay anymore. It was my first experience of this procedure.If this is the restaurant’s policy,I suppose it’s fare to share this information with their clients,before they book their table.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This was a great hotel experience - a comfortable, large, spotless room, with a window that opens, terrific restaurant, close to public transport - but slightly spoiled by two things. One, as a Brit, I really would value a kettle and tea bags in room for an early morning cuppa (and would pay a supplement!). Two, I used express checkout but they never emailed by invoice or replied to email requests for it. Minor issues, and I'd go back, but it could have been excellent.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
They have a very nice interior, it's amazing. The restaurant and the rooms are very clean. The rooms are big and it's quite. They also have a nice rooftop bar. The location is 2km from the city center, but you can take the public transport and that's free. I love the Mama Shelter concept and I will book it again.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: The have a garage door parking your car
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great design, functional room, quiet, restaurant and bar at ground floor that are lively and inviting. I did not realize it was three stars so there was no kettle in the room, but the staff gave me free tea. The restaurant had no space left for me for diner so I sat at the bar.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Rent a bigger size room to get a corner room with more windows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Location is very good, it’s about 15 mins direct on free public transport to city centre of Luxembourg and also about 10-15 min drive from airport. It’s also walkable distance to city if you want to walk. The hotel is new and modern, I booked an XL room which size was good however I noticed a strong toilet drain smell throughout the room and corridors of hotels on the floors from the rooms to elevator. This was surprising and slightly disappointing as the hotel is a new build, so you would think the design would have enough ventilation to extract any unpleasant toilet bathroom smells. The room it self was comfortable and good but be aware there is no mini bar with drinks if you want water you will have to pay extra and there is a sign saying vending machine however it was completely empty. The bathroom could have been a bit cleaner, noticed some hair that had not been cleaned and also some yellow mould staining by shower tiles that could have easily removed with bleach on it for 2-3 mins. The soap bars were not very good as they melt and become totally unusable after just 1 use, I wish they could provide liquid soaps in a small bottle, it’s much more practical! The restaurant was nice in the evening with its live music/dj and fun atmosphere, the mussels was very nice to eat however the breakfast scramble eggs was very poor quality, very watery. I wonder if it was real eggs or powdered scramble egg?…
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stayed for 2 nights in early June 2022. Difficult to find the entrance if you arrive by public transport as there is no signage on the outside of the building. (Rely on Google images for a picture!). The peace and quiet of Room 103 on the first floor is spoilt by some kind of mechanical sound near to the room which goes off every 2 minutes (water pump / air-con?) - this happens 24 hours a day. Not impossible to sleep through but very irritating nevertheless. Shower and bathroom are very good. No coffee making facilities in the room and no items in the mini bar - not even a bottle of water (which they offer you at reception as though you have won the lottery - LOL). Mini-bar on first floor directed you to a vending machine for snacks and drinks - but it was completely empty and unplugged. Expensive for what it is but then again, it is Luxembourg.…
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Date of stay: June 2022Trip type: Traveled on business
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed 4 nights, the first 2 at a reasonable price but the 2 last were very expensive (weekend and marathon). The room did not have a kettle or a coffee machine. Water only at checking. Surroundings not beautiful but you can take the bus or the tram to go to the centre.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$136 - US$212 (Based on Average Rates for a Standard Room)
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
145
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Frequently Asked Questions about Mama Shelter Luxembourg
Which popular attractions are close to Mama Shelter Luxembourg?
Nearby attractions include Philharmonie Luxembourg (0.2 km), Mudam Luxembourg Modern Art Museum (0.3 km), and Museum Dräi Eechelen (0.4 km).
What are some of the property amenities at Mama Shelter Luxembourg?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mama Shelter Luxembourg?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mama Shelter Luxembourg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mama Shelter Luxembourg?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mama Shelter Luxembourg?
Conveniently located restaurants include Radici, Dans le Noir ? Luxembourg, and De Feierwon.
Are pets allowed at Mama Shelter Luxembourg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mama Shelter Luxembourg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mama Shelter Luxembourg?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Mama Shelter Luxembourg?
Many travellers enjoy visiting Holy Ghost Citadel (1.4 km), Casemates du Bock (0.9 km), and Grand Ducal Palace (1.2 km).