Urban Guest House
Travessa Rego 1, Funchal, Madeira 9050-018 Portugal
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About
1.5
#18 of 18 guest houses in FunchalLocation
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Funchal, Urban Guest House is an excellent choice for rest and rejuvenation. Well-known for its budget friendly environment and proximity to great restaurants, Urban Guest House makes it easy to enjoy the best of Funchal.
Rooms at Urban Guest House offer air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Currency exchange, outdoor furniture, and express check-in and check-out are some of the conveniences offered at this guest house. A fitness center and an on-site restaurant will also help to make your stay even more special. If you are driving to Urban Guest House, street parking is available.
For those interested in checking out popular landmarks while visiting Funchal, Urban Guest House is located a short distance from Zona Velha (0.2 mi) and Jesuits' College of Funchal (0.3 mi).
If you’re looking for a sushi restaurant, consider a visit to Nagoya Japanese Restaurant, Kyoto na Ilha, or Shu.aka, which are all conveniently located a short distance from Urban Guest House.
Plus, during your trip, don't forget to check out a government building, such as Town Hall.
Urban Guest House is sure to make your visit to Funchal one worth remembering.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Children's television networks
Airport transportation
Street parking
Coffee shop
Restaurant
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Windsurfing
Canoeing offsite
Shuttle bus service
Car hire
Meeting rooms
Spa
Massage
Salon
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Clothes rack
Wake-up service / alarm clock
Room types
Bridal suite
Family rooms
Good to know
HOTEL STYLE
Budget
Languages Spoken
English, Spanish, Italian, Portuguese
Location
Travessa Rego 1, Funchal, Madeira 9050-018 Portugal
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
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Detailed Reviews
This hotel charged me prior to my arrival on March 27th and again on April 12th. This I thought was an innocent mistake and they refunded me the duplicate transaction on April 18th. HOWEVER....
I was charged by the hotel Dec 15th and TWICE on Dec 20th for a total of ÂŁ720!!!!!
1.) Why does they still have my details on file from April?
2.) Why are they repeatedly charging my card
DO NOT STAY HERE.
My bank is obviously disputing these and have blocked my card now. I just find this unbelievable and need to warn others this is not a reliable place.
The hostel itself I actually had no problems with, room was ok! I've put travelling Dec 2017 (even though I was there April) so this is at the top of the reviews for people to see before booking here!
I was charged by the hotel Dec 15th and TWICE on Dec 20th for a total of ÂŁ720!!!!!
1.) Why does they still have my details on file from April?
2.) Why are they repeatedly charging my card
DO NOT STAY HERE.
My bank is obviously disputing these and have blocked my card now. I just find this unbelievable and need to warn others this is not a reliable place.
The hostel itself I actually had no problems with, room was ok! I've put travelling Dec 2017 (even though I was there April) so this is at the top of the reviews for people to see before booking here!
Read more
Date of stay: December 2017Trip type: Traveled with friends
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst hotel I have ever been on!
First when we arrived to the hotel the room was dirty, still with hairs on the pillow, the bathtub was dirty, mirror and carpet of the bathroom. When we told the reception the room was dirty she made it look like we were lying but finally made it to clean on the second day.
The second problem was the lack of wi-fi on the bedroom for 10 days, we were told the problem would be fixed because someone would come to fix it, but after 10 days nothing happened.
The third problem was the cold water in the bathroom making almost impossible to have a bath making me and my partner sick. We had the "Presidential Room" with a big bath tub but we never made it to use it because there wasn't enough warm water.
The fourth and last problem was the cleaning issues with the gym. All the equipments full of dust and super small area.
As I asked for at least a small refund I was told that the maximum the hotel could give would be a meal voucher.
If you are planning our vacation don't stay on this hotel, even tough it has a very good location it is not worth it. You will have too much stress and you will feel like you are worth nothing as a client.
First when we arrived to the hotel the room was dirty, still with hairs on the pillow, the bathtub was dirty, mirror and carpet of the bathroom. When we told the reception the room was dirty she made it look like we were lying but finally made it to clean on the second day.
The second problem was the lack of wi-fi on the bedroom for 10 days, we were told the problem would be fixed because someone would come to fix it, but after 10 days nothing happened.
The third problem was the cold water in the bathroom making almost impossible to have a bath making me and my partner sick. We had the "Presidential Room" with a big bath tub but we never made it to use it because there wasn't enough warm water.
The fourth and last problem was the cleaning issues with the gym. All the equipments full of dust and super small area.
As I asked for at least a small refund I was told that the maximum the hotel could give would be a meal voucher.
If you are planning our vacation don't stay on this hotel, even tough it has a very good location it is not worth it. You will have too much stress and you will feel like you are worth nothing as a client.
Read more
Date of stay: September 2017Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOCATION
PortugalMadeira IslandsMadeiraFunchal
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Urban Guest House
Which popular attractions are close to Urban Guest House?
Nearby attractions include Lillie Ceramics (0.3 km), Revolucion Cocktail Bar (0.3 km), and Caravel Art Center (0.3 km).
What are some of the property amenities at Urban Guest House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Urban Guest House?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Urban Guest House?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Urban Guest House?
Conveniently located restaurants include Peixaria no Mercado, Restaurante Informal, and MadCubaVMarista.
Are there opportunities to exercise at Urban Guest House?
Yes, guests have access to a fitness centre during their stay.
Does Urban Guest House have airport transportation?
Yes, Urban Guest House offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Urban Guest House?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Urban Guest House?
The staff speaks multiple languages, including English, Spanish, Italian, and Portuguese.
Are there any historical sites close to Urban Guest House?
Many travellers enjoy visiting ColĂ©gio dos JesuĂtas do Funchal (0.4 km), Santa Clara Convent (0.8 km), and Sao Tiago Fort (0.7 km).