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About
#14 of 334 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Explore the unexpected in Lisbon´s historical city center.
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Property amenities
Public wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Children Activities (Kid / Family Friendly)
Airport transportation
Concierge
Restaurant
Breakfast available
Golf course
Shuttle bus service
Non-smoking hotel
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Business
Location
100Great for walkers
Grade: 100 out of 100
827Restaurantswithin 0.5 km
271Attractionswithin 0.5 km
Contact
Rua Capelo 5, Lisbon 1200-224 Portugal
Name/address in local language
Getting there
Baixa/ChiadoLisbon Metro2 min
RossioLisbon Metro6 min
144Reviews0Q+A27Room tips
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Hotel is gorgeous but there are a few cons. First off its smack in center of city-2 block walk to wherever you want to go. Staff couldn’t be friendlier. Recierved upgrade and free breakfast and free minibar as a Titanium. Concierge, front desk and even housekeeping five star service. Trendiest restaurant in town-Rocco-attached and bar and restaurant scene fantastic. I still give it 5 stars but rooms are small. Even with an upgrade to a $932/night room, you’re talking only about 300 square feet. I shudder if haven;t receiuved that upgrade. Not sure why hotel is double all others in area. Probably due to location but it is a new clean and well run hotel. If get a good price I would recommend
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Make sure you don’t get basic room- will be small
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Other at The Ivens Hotel
Responded yesterday
Dear Itravel, Thank you for taking the time to review your stay with us! We're thrilled to see that you have enjoyed your stay with us and that you had fun in Lisbon! Thank you as well for the kind words about the team and we're happy to see they were able to go above and beyond! We hope to see you soon again! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved this hotel. To start, the hotel itself is beautiful, stylish, and most importantly, very clean. We also loved the bar and restaurant. We had dinner at the restaurant our first evening there and it was the perfect way to start our trip. We also loved the delicious breakfast each morning and having drinks at the bar/lounge area in the evening. Our room was extremely clean and the bed was so comfortable. However, the one thing that really makes this hotel standout is the exceptional service from the staff. From the valets, to the concierge, to the reception to the hostess and wait staff at Rocco, literally, everyone who works at this hotel goes above and beyond to make you feel special. The energy of the staff is so welcoming and warm. This is truly a very special place. We cannot wait to return on our next visit to Lisbon. I would without question stay at this hotel again and again.…
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Other at The Ivens Hotel
Responded 6 days ago
Dear Mgeorges, Thank you for taking the time to review your stay with us! It was great to see that you indulged on everything that The Ivens has to offer and specially that the team left such a good impression on you. The team is the heart and soul of The Ivens and we're thrilled to see that we were able to exceed your expectations! We hope to see you soon again! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had 2 separate stays in the hotel. Each time, the room was clean and well appointed, albeit a bit small. Nice outdoor space in each of the 2 rooms that we stayed in. Bar in the hotel is excellent, as is breakfast. Servei was impeccable across the board.
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Date of stay: March 2023
Rooms
Location
Service
Room Tip: The location of the hotel is perfect for tourist and vacationers. Great walking proximity to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 1 week ago
Dear EricdD2552EQ, Thank you for taking the time to review your stay with us! We hope you enjoyed your time in Lisbon and we are thrilled to see that The Ivens left such a good impression on you! We hope to see you again soon! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We landed in on the red-eye and had requested an early check-in, prior to our arrival. We’re very well-travelled so were aware they may not be able to accommodate us. We had hoped for maybe a 2:00pm check-in (as opposed to 3:00pm), if we were lucky. They hotel staff utterly shocked us by placing the key in our hands just minutes later. It was shortly after 8:00am local time and there was no extra charge. Fan-bloomin-tastic! The check in experience set the tone for the rest of our stay. Our expectations were surpassed throughout. From the surprise of gourmet chocolates waiting for us in the room, to the very much appreciated valet car parking service (gratis), to the doorman happily chasing our clueless Uber driver down the street on foot, these folks gave us flawless, white-glove service. I must mention the amazing design of this stunning boutique hotel. It was the perfect combination of old world explorer charm, with an uber-sexy twist. Think hipster’s delight, meets seasoned traveler’s dream and you’ve grasped the zeitgeist! The gorgeous website photos are completely up-to-date and there’s no trickery involved. Our room was clean and comfortable, with a well-dressed large bed and up-to-the-minute bathroom reno. There a sweet little Juliette balcony, behind the double door window looking out to the charming street below. We also had plenty of places to plug in our devices, as well. There was little else one could ask for to have an enjoyable sojourn. Located in the tony Chaido district, you’re not only in one of the prettiest parts of the city, you find yourself in the centre of all the action. There’s shopping, historical sites, waterfront attractions, bars, restaurants and everything else a visitor could want, mere steps away. You couldn’t find a more central spot in town. Lastly, we should note that although I’ve included a photo of the beautiful adjoining bar, it’s ‘affiliated’, but not ‘part’ of the hotel. Same goes for the restaurant, Rocco. I state this because although we had a great experience at the bar, the restaurant service was disappointing in the extreme. We’ll be reviewing it separately since they are distinct businesses and it shouldn’t reflect on our review of the Ivens Hotel. In the past we’ve experienced stays at the Ritz, Four Seasons, Fairmont’s, Chateau & Relais, etc. and have never been more pleased with a stay – especially when comparing the bottom line. It was great value for money in regards to service, design, comfort and all-around satisfaction. We’d book The Ivens again in a heartbeat and would suggest everyone else do when visiting Lisbon! …
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Avoid nearby restaurant 'Rocco'! Service level unforgivable - antitheses to hotel service...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 1 week ago
Dear CKimoff, Thank you so much for taking the time to leave such a detailed and glowing review of your stay with us. It's great to see that you enjoyed all that The Ivens has to offer and that you had fun in Lisbon as well! I do want to apologize for your experience in Rocco, as it's certainly not what the team at Rocco strives to provide in terms of experience. Thank you again for all the love and we'll always be here to welcome you! Kind regards, Tomas Potier The Ivens
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I checked in on a Monday and after a four night stay didn’t want to leave. We’ve stayed in many hotels around the world but have never experienced the whole package as well delivered as this. Every member of staff the quality of house keeping the decor and what a terrific atmosphere in the bar. Just fantastic. If in Lisbon and you can this is a must stay.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 1 week ago
Dear B2369XMtrevord, Thank you for taking the time to review your stay with us! We are so happy to see that you have enjoyed your time with us and we hope that you had fun exploring Lisbon as well! We hope to see you soon in the future! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Ivens is a swanky hotel with a hip vibe. Upon arrival we were welcomed by helpful staff in the modern lobby. We had arrived on an overnight flight from the US, so our room wasn't yet ready (it was ready by 10 am). The large lobby bathroom was a convenient place to freshen up before heading out on a food tour from Culinary Backstreets. The room was small, typical of city hotels. It was well laid out and felt new. The attached restaurant and bar had great drinks and food - worth checking out. With our Marriot status the mini bar was free (snacks and 2 beers, replenished daily). The front desk didn't mention this, we only knew from reading reviews. There is no lounge. The location is convenient, we walked to everything. It's a 20 minute uber to the airport.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 2 weeks ago
Dear BEonVacation, Thank you for taking the time to review your stay with us. We're so happy to see that you have enjoyed your time in Lisbon and specially with us at The Ivens! We hope to have the chance to have you stay with us again soon! Kind regards, Tomas Potier The Ivens
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a couple of nights in February. The hotel is very well designed under the jungle exploration theme. The color scheme, the staff's outfit, the decor down to little objects are all tastefully fitting to the theme, and the period it wants to evolve. The service (mostly fine looking young men) was efficient, as expected for a hotel of this rank and rate, though it could come off as somewhat cold and almost perfunctory. An exception was Monica at the front desk, who was particularly friendly and warm. The location in the Chiado district is convenient for sightseeing, shopping and dining out (fine dining options aplenty nearby). The room was clean, adequately equipped with wonderful Acqua di Parma toiletry and most importantly, quiet. There is a quite popular bar/restaurant attached to it, Rocco, which is as well designed as the hotel itself, but unfortunately my martini was too heavily on the olive taste.…
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 2 weeks ago
Dear Jontam5, Thank you for taking the time to review your stay with us! Thank you for the kind words and we hope that you have enjoyed Lisbon and everything The Ivens had to offer. We hope to welcome you again in the future! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was amazing! The staff the hotel the restaurant the location! The most beautiful hotel in Lisbon! It’s our third time in the Ivens and it’s always incredible! Excellent rooms excellent cleanness. We love and recommend !!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 3 weeks ago
Dear W4444QNmariom, Thank you for taking the time to review your stay with us. We're thrilled to see that you enjoyed your stay with us and we hope to keep being you home away from home in Lisbon! We look forward to having you with us again! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The interior of the Ivens sets standards. When you enter the small lobby, you get a WOW moment. The same goes for the in-house restaurant and bar - both are hotspots in the evening. In the morning, breakfast is served here. Be sure to visit the restrooms by the restaurant - selfie alert! The rooms are relatively small, but well equipped and the sleeping comfort is excellent. The location is good, it's in a quiet neighbourhood, just missing a nice view from the room. The centre is only a few minutes walk away. The staff were excellent - I felt at home, they took care of my special requests and even picked up a pair of trousers from the tailor which saved me at least 1 hour - thanks again. The quality of the food at breakfast or dinner was excellent - be sure to book in advance for dinner (as I said, its a hotspot in Lisbon now!). The Operations Director Antono and his team took excellent care of me, so I had a great stay and would definitely come back - the Ivens is a trendy and exclusive hotel that remains in one's heart. …
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Outro at The Ivens Hotel
Responded 3 weeks ago
Dear Chelski07, Thank you for taking the time to leave such a detailed review of your stay with us. Reading all the kind and lovely words you sent our way left us really happy that we were able to leave such a positive note on you. We hope you had fun in Lisbon and from everyone here in The Ivens, we hope to see you again soon! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I dont think you can beat the hotel for its location a small walk to everything.When you walk in the hotel the style and furniture demonstrates the high standards.The check in was smooth and pleasant. My room was a king size room and while the furniture and decor was nice it had only a small window and if 2 were in the room it would be difficult to get around.That said as i was a Bon voy member I was upgraded for the last night. the breakfast was OK choice a little limited for quality was good.Exempt trying to get a hot pot of tea!! I was taken ill day 2 with a bad cold and throat infection and the staff couldnt have been more helpful and kind.Which again was very appreciated-thank you.
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Ivens Hotel, Other at The Ivens Hotel
Responded 4 weeks ago
Dear F2061UYrichardp, Thank you for taking the time to review your stay with us. We are thrilled to see that you have enjoyed your stay with us and we hope you had fun in Lisbon! I have passed the feedback to the Rocco team so we can improve for any future experiences and we hope to have you back again in the future and we hope you are all recovered from your cold! Kind regards, Tomas Potier The Ivens Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$477 - US$771 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonChiado & Carmo
NUMBER OF ROOMS
87
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Claim Your ListingTHE IVENS HOTEL - UPDATED 2023 Reviews & Price Comparison (Lisbon, Portugal) - Tripadvisor
Frequently Asked Questions about The Ivens Hotel
Which popular attractions are close to The Ivens Hotel?
Nearby attractions include Escape Hunt Lisbon (0.4 km), Duque da Rua (0.4 km), and Wild Walkers (0.4 km).
What are some of the property amenities at The Ivens Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at The Ivens Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Ivens Hotel?
Conveniently located restaurants include STŌ Mercearia, Floresta Das Escadinhas, and Grau Douro Tapas & Wine Bar.
Are there opportunities to exercise at The Ivens Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Ivens Hotel have an airport shuttle?
Yes, The Ivens Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ivens Hotel have airport transportation?
Yes, The Ivens Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Ivens Hotel located near the city center?
Yes, it is 0.3 km away from the centre of Lisbon.
Are there any historical sites close to The Ivens Hotel?
Many travellers enjoy visiting Mosteiro dos Jeronimos (5.9 km), Castelo de S. Jorge (0.7 km), and Igreja de São Vicente de Fora (1.2 km).
Is The Ivens Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.