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Rua do Pau de Bandeira 4, Lisbon 1249-021 Portugal
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Traveler (854)
Room & Suite (686)
Pool & Beach (94)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 330 hotels in Lisbon
Location
Cleanliness
Service
Value
Travelers' Choice
Built in the 19th-century, this luxurious palace is nestled on a hilltop overlooking the Tagus River and presents guests with the ideal base for an unforgettable stay in Lisbon. Tucked away in the city's diplomatic quarter, Lapa Palace is set in a beautiful sub-tropical garden. Sunbathe on a lounger in the pool area or pay a visit to the Spa, where you can treat yourself to hours of relaxation in the sauna. Traditional decor and elegant designs make each of the rooms a haven after a day of work or sightseeing. Marvel at panoramic views from the comfort of your balcony or enjoy a long bath in your marble bathroom. Thanks to the palace's convenient location, central Lisbon is only a short drive away. Park your car for free on site and indulge in fresh seafood at the restaurant. In the meantime, the concierge is happy to arrange various services for you, including the use of the VIP room facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's playground
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Children's television networks
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Great View
Languages Spoken
English, French, Spanish, Portuguese
1345Reviews31Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Legitimate_Parker wrote a review Jan 2023
7 contributions2 helpful votes
This stay was amazing from start to finish. Beautiful, large, well-appointed room with three (!!) balconies, comfortable bed, very helpful staff. My husband had mentioned in passing that we were celebrating an anniversary during our stay, and we returned from a long day of touring to find champagne, strawberries and cream waiting in our room, compliments of the hotel. The hotel itself isn't super close to sites or restaurants, but easy enough to walk or get a cab, or a trolley, and the bellmen are incredibly helpful, as are the front desk staff. The breakfasts were plentiful and excellent, a great start to each day.
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Date of stay: November 2022
Value
Location
Service
Room Tip: I'd suggest staying in the older (original) part of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 5 days ago
Dear Guest, Thank you for posting your experience at The Lapa Palace on TripAdvisor. It is always gratifying to receive such positive comments regarding our hotel, the spacious room, the view, the breakfast, and that you were able to celebrate here this special occasion, your wedding anniversary. We dearly hope to have the pleasure of welcoming you back again soon on your next trip! Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sasha S wrote a review Dec 2022
New York City, New York28 contributions18 helpful votes
The hotel and the grounds are beautiful. Our room was spacious with large terrace and pretty view on the gardens. Everything was clean and neat. The staff was pleasant and helpful. I am giving this hotel 3 stars because of the following issues: 1. We have requested a non smoking room. There was a "no smoking" sign on the door, however, the room and most of the hotel smells of cigarettes. There was a large bowl with potpourri in our room I assume to cover the smell which only made it worse. I removed the potpourri from the room immediately. At first, I thought to complain and ask for the room change, but I quickly realized that even though the rooms are marked as "non-smoking", there is an ash tray provided on each room's terrace. 2. The terrace is fantastic, however the floor is incredibly slippery. One day I stepped on the terrace in the morning and it was wet from the night rain . I tried to go back inside but couldn't because the surface was so slippery that I literally hydroplaned across the terrace 3. There was mold on the celling of the shower stall
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Date of stay: October 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 14 Dec 2022
Dear Sasha S, Thank you for taking the time to tell us about your stay at Olissippo Lapa Palace. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. On the other end, I was happy to read that you considered the hotel beautiful, that you enjoyed the spaciousness of your room, which was clean and neat, and that our staff was pleasant and helpful during your stay. I hope you can allow us to serve you again in the future. Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
remotesynth wrote a review Nov 2022
Orlando, Florida85 contributions41 helpful votes
A gorgeous hotel with fabulous service and great views. We had a lovely room with garden views that looked out at the sea. The room itself was very nice and comfortable with a large and beautiful bathroom. The staff and service throughout our stay were impeccable, always giving the extra effort. The dinner at Lapa restaurant was also one of our favorite on our entire trip to Portugal. Be aware that most of the sights in Lisbon are a cab ride away, as there's not too much within walking distance. But it's worth the extra effort.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 25 Nov 2022
Dear remotesynth, I am glad you enjoyed the hotel, the room, the views, the restaurant, and especially that everybody took good care of you! Thank you very much for the praising words. I will pass it on to the entire team. I hope you can revisit us very shortly. It would be an immense pleasure to have you back as our regular guests. Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
11Boudica wrote a review Nov 2022
Washington DC, District of Columbia55 contributions44 helpful votes
This hotel, the staff, the location the rooms do not disappoint. I was totally surprised. This hotel provides amazing views, luxurious traditional rooms that are spacious and bathrooms are well supplied. I cannot say enough about the warm, helpful, and professional staff. You are greeted by smiling helpful reception and concierge staff when you check in. I have stayed in many world class hotels and this is definitely one of the best. This was my first visit to Lisbon and absolutely loved it. I will be back. Thank you for a wonderful stay and a very happy customer. A++++++
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 25 Nov 2022
Dear 11Boudica, Thank you very much for reviewing your stay at the Lapa Palace and giving us all those lovely comments about the property, the service, and especially about the staff. This means everything to us. We will be honored to welcome you back in the future for another perfect stay. Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
evetraveler wrote a review Oct 2022
Washington DC, District of Columbia20 contributions13 helpful votes
This is a wonderful hotel. We stayed for 2 weeks in September and had a fabulous experience. The rooms are comfortable, quiet, elegant, and well-appointed. The staff are friendly and eager to help. The concierge staff were so accommodating, helping us with travel suggestions and restaurant reservations, and even managing to get back a jacket we had left behind at a restaurant (not a close restaurant, either). The hotel is in a quiet neighborhood, but within walking or short uber distance of restaurants and many sites. We loved the outdoor pool, which allowed us relaxation time if we didn't feel like sightseeing. The spa was also great.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 11 Oct 2022
Dear Mr. Evetraveler, Thank you very much for choosing the Lapa Palace on your recent visit to Lisbon. I am delighted to learn that you considered your stay a "fabulous experience"! We are very proud to have a great set of Concierge team and, I am thrilled to see that you appreciated their efforts to achieve your expectations. I will share your kind words of appreciation with them. I hope you remember us when traveling to Lisbon again in the future. Until then, I wish you the very best, Susana Gerardo Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
felix123 wrote a review Sep 2022
11 contributions13 helpful votes
The Lapa Palace is a mix of old world charm and modern amenities. The front desk staff is incredible and knowledgeable. It's the little touches that make this a five-star hotel. The bottles of water provided on your way out for a day of sightseeing. The custom eggs cooked at breakfast exactly how you want them. The wonderful spa has skilled masseuses and a heated indoor pool. The regular rooms come with a lovely balcony overlooking the outdoor pool. Our room had a king size bed, plenty of closet space, a desk, a safe, mini fridge, and a spacious bathroom with a separate tub and separate walk in shower. The rooms are decorated in an old-fashioned luxury style with lots of marble, sconces and old world touches integrated with a modern coffee machine, adaptable plugs for US phone chargers, etc. The hotel is not within walking distance of much being located up on a hill, so get breakfast included when you book a room as it's well worth it. There is a fabulous restaurant near by - Come Prima - that is possibly the best Italian food in Lisbon. You can walk there but note it's downhill meaning it's all uphill on the way back! This is a full service resort with all of the amenities and services of same. If you are looking for luxury in an old world ambiance in Lisbon, this is the place.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: If you can splurge on a suite, they are about 2x as large as a regular room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 20 Sep 2022
Dear Felix123FL, Thank you for this amazing review, you lifted our hearts with your praising words, and we are humbled to receive such positive feedback. We dearly hope to have the pleasure of welcoming you back again soon on your next trip! Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shay_Jan wrote a review Sep 2022
Tel Aviv, Israel330 contributions121 helpful votes
+1
The hotel is a short Taxi ride from all major attractions. Lisbon has UBER so its good and cheap rides. All the rooms are quiet. The rooms in this Palace Hotel are huge compared to other hotels. Staff is very well trained and welcoming. Breakfast has lots of options and a menu to choose from and the pool is stunning. Concierge very efficient. I will stay there again and this hotel is recommended to all.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: facing the pool. corner suites.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 22 Sep 2022
Dear Shay_Jan It is a pleasure to read your comments about the hotel location, the rooms, the breakfast, and the staff. You made my day. Thank you! I also want to thank you for recommending us to all, without a doubt, this is the best promotion we can get. We hope to have the honor of welcoming you soon at the Lapa Palace. Until then, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nima wrote a review Sep 2022
6 contributions12 helpful votes
We stayed here for 5 nights for our 3 year wedding anniversary. We'll come back to Lisbon purely just to stay at this amazing hotel again. The staff made the holiday even more special for us. At the concierge Rui, Hugo and Fillipe were absolutely amazing, so helpful and knowledgeble, they gave us so many good recommendations both for sightseeing and places to eat. They went above and beyond to book us some of the best restaurants in the city. The hotel has a great poolbar with incredible attentive staff especially Erik, Bruno and Fransisco. Carina at reception was super nice and Ines was the fastest room service staff I've ever seen. The hotel bar was really nice especially when the incredible pianist was playing, with a very knowledgable barman, Paulo, who made us some spectacular drinks. Thanks to you all.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 20 Sep 2022
Dear Nimash30, First, I would like to thank you for electing the Lapa Palace for your stay in Lisbon. I am so glad to read that we took good care of you and that you classified our hotel as "stunning with fantastic staff and incredible service"; that means everything to us! I will gladly share your praise with our entire team especially, with the ones you mentioned. We truly hope you can revisit us very shortly for another great stay. In the meantime, stay safe, and be well. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marsha g wrote a review Sep 2022
8 contributions2 helpful votes
Charming older style hotel. Beautifully clean, gorgeous terrace for breakfast, lovely rooms with balconies and very nice pool area. Sfaff very helpful regarding restaurants in the area and very professional
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 13 Sep 2022
Dear 965marshag, Thank you very much for taking the time to review your experience at the Lapa Palace. We are happy to read that you had an enjoyable stay with us. We are all looking forward to welcoming you back soon. Until then, I wish you the very best, Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
katie wrote a review Sep 2022
Lydney, United Kingdom3 contributions1 helpful vote
As soon as we arrived the staff couldn’t do enough for us. Beautiful building and lovely grounds and pool. Our room had a stunning view over the gardens out to the old town and river. We really enjoyed the pianist in the bar one night. This is definitely now our go to hotel in Lisbon. The hotel surprised us with a cake and fizz for my birthday which exceeded our expectations. Special mention to the pool waiter who went above and beyond to get us drinks when they were closing and the doormen for great interaction with our two children. Beautifully decorated , old school style which we love and very appropriate for the building. Hotel bar/restaurant quite expensive (often the case in 5* hotels) but we will definitely be back .
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Susana Gerardo, Serviços ao cliente/atendimento at Olissippo Lapa Palace
Responded 13 Sep 2022
Dear Mr. Feraless, I am so happy to read that you had a pleasurable time with us and appreciated our gesture of providing a cake and fizz for your birthday. I am also glad to see that you had the opportunity to enjoy the pianist one night. He creates a fantastic atmosphere for a relaxing time after a long day in this beautiful city and equally that our staff provided you top service going above and beyond to accommodate your request. Due to such service, we have more and more loyal guests each year. I will share your comments with the entire team that will continue making all efforts to guarantee that Lapa Palace can be your Home in Lisbon. Until your next visit, I wish you the very best. Susana Gerardo Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$298 - US$444 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
olissippo lapa palace hotel lisbon, lapa palace lisbon, lapa palace hotel lisbon
LOCATION
PortugalCentral PortugalLisbon DistrictLisbon
NUMBER OF ROOMS
109
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OLISSIPPO LAPA PALACE - UPDATED 2023 Hotel Reviews & Price Comparison (Lisbon, Portugal) - Tripadvisor

Frequently Asked Questions about Olissippo Lapa Palace
Which popular attractions are close to Olissippo Lapa Palace?
Nearby attractions include National Museum of Ancient Art (0.3 km), Tapada das Necessidades (0.4 km), and B.leza (0.4 km).
What are some of the property amenities at Olissippo Lapa Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Olissippo Lapa Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Olissippo Lapa Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Olissippo Lapa Palace?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Olissippo Lapa Palace?
Conveniently located restaurants include Come Prima Restaurante Italiano, Restaurante Raízes, and 3 Amigos.
Are there opportunities to exercise at Olissippo Lapa Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Olissippo Lapa Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Olissippo Lapa Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Olissippo Lapa Palace?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Olissippo Lapa Palace?
Many travellers enjoy visiting Mosteiro dos Jeronimos (3.8 km), Castelo de S. Jorge (2.7 km), and Igreja de São Vicente de Fora (3.2 km).