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Vila Gale Collection Elvas

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Avenida 14 de Janeiro, n0 13, Elvas 7350-092 Portugal
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Traveler (153)
Dining (25)
Room & Suite (12)
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About

#2 of 7 hotels in Elvas
Location
Cleanliness
Service
Value
Located in the historic heart of this Alentejo city acknowledged as World Heritage by UNESCO, this hotel unit will be themed after the Portuguese fortifications. Featuring 81 rooms, a Satsanga spa with indoor pool, an event hall, outdoor garden area, meeting rooms, restaurants, bar, wine cellar, library and outdoor pool, the hotel will result from the rehabilitation of the old Saint Paul Convent.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Spa
Wifi
Indoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish, Portuguese
202Reviews2Q+A1Room tip
Traveler rating
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Popular mentions
DaveNKent wrote a review Nov 2020
Gravesend, United Kingdom279 contributions133 helpful votes
Lovely hotel furnished to a high standard. Located just inside one of the city gates on a 'square'. It has an underground car park which was useful and is well located to explore Elvas, a really nice old walled town. The staff all spoke English and were very helpful. All necessary Covid-19 measures were in place and being well observed. Our room was good and had everything we needed. There was a lot of choice at breakfast with hot food cooked to order. There was a nice pool; with seating adequately spaced apart. We would happily stay there again if visiting Elvas.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Bruno Miguens wrote a review Aug 2020
Lisbon, Portugal26 contributions6 helpful votes
The space itself is very lovely, is an old palace restored. The experience was simply terrible. First the bedroom was not ready, we actually went to lunch to give a little more time but after 2:30 hours the room was still not ready and we had to wait in the lobby for another 20/30 minutes. They said the system was down but they were making check-ins in a not working system??? weird I would say. There was a time where there was 3 groups of guests and more or less 5/6 employees in a very small reception. The treatment was different for all 3 groups and different excuses were given. The pool space was very small which was not the problem however was full, no one was updating the occupation flag (due to covid restrictions) and they even said that they put the red flag without filling the space (again not a big deal) and for us to look if we have space and so to enter and enjoy the pool… Like, what? should I or not respect the flag while there's a pandemic ongoing and you say to me the pool is full??? The telephone system was constantly not working, we have called to room service and spa and none of the situations worked normal. We called the room service and somehow redirected to the reception, the reception called the room service and no-one answered, after a few minutes they called and there was some interference in the call so they came to the room, when they arrived they pretty much found no alternative for gluten allergic guest (they have gluten free bread frozen however is just for the breakfast) perhaps is too much to ask to unfroze 1 or 2 breads so we can have at least a kind of normal meal, at the end only the soup was available. The majority of the staff that we asked didn’t knew anything about food alergies or even which kind of elergies their food have in room service which is potentially hazerd to someone. The hotel is not a good place to be when is almost full, so avoid specially in high season otherwise you'll find a lot of people everywehere. Is a shame because the bedroom and bed was really good. Perhaps was just bad luck of mine however for an hotel like this they should make sure the experience they provide and the service are both exceptional.
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Date of stay: August 2020
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Temper43 wrote a review Jul 2020
Panama City, Panama1173 contributions409 helpful votes
We spent one night in this hotel, and it was amazing, the room and the lobby, how is it restored, the food at dinner and breakfast was amazing and so tasty....service of the staff was also very good....just a place to stay more.
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Date of stay: March 2020
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Response from VilaGaleHotels, Manager at Vila Gale Collection Elvas
Responded 4 Jul 2020
Dear Sir, Let us express our gratitude by thanking you for sharing your positive opinion. We hope to host you in the near future, here or in other Vila Galé Hotel in Portugal or in Brazil. Best Regards, Nelson Pinto Ass.Manager
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Michael S wrote a review Mar 2020
Loule, Portugal52 contributions34 helpful votes
Lovely hotel situated inside Elvas. Beautifully restored building, great facilities. Rooms are a great size, very clean and modern. Nice bathroom with a good shower. Good choice at breakfast, we also used the dining room at night which was excellent. A special mention to all the staff we spoke too, very helpful, pleasant and a credit to the hotel. Will definitely return when next visiting the area.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from VilaGaleHotels, Manager at Vila Gale Collection Elvas
Responded 30 Apr 2020
Dear Michaels, Let us express our gratitude by thanking you for sharing your positive opinion. We hope to host you in the near future, here or in other Vila Galé Hotel in Portugal or in Brazil. Best Regards, Nelson Pinto Ass.Manager
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62wendy62 wrote a review Feb 2020
Stourport, United Kingdom31 contributions17 helpful votes
Staff are 5* they are so friendly and helpful, and clearly very proud of their hotel /Town. We loved the historical theme and especially the references to the building's former use. Pool area is a very calming and relaxing space, though the water is a little cool! We didn't get the indoor pool, so can't compare 😏 The gardens and plant scheme looks great - will be interesting to see how it matures. All in all a good bet for a pit stop or short break in a fascinating little town - we loved it and would recommend 👍
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Date of stay: September 2019
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Response from VilaGaleHotels, Manager at Vila Gale Collection Elvas
Responded 30 Apr 2020
Dear Wendy, Let us express our gratitude by thanking you for sharing your positive opinion. We hope to host you in the near future, here or in other Vila Galé Hotel in Portugal or in Brazil. Best Regards, Nelson Pinto Ass.Manager
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PRICE RANGE
US$95 - US$144 (Based on Average Rates for a Standard Room)
LOCATION
PortugalAlentejoPortalegre DistrictElvas
NUMBER OF ROOMS
81
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Frequently Asked Questions about Vila Gale Collection Elvas
Which popular attractions are close to Vila Gale Collection Elvas?
Nearby attractions include Muralhas Seiscentistas (0.07 km), Catedral de Elvas (0.3 km), and Pelourinho de Elvas (0.3 km).
What are some of the property amenities at Vila Gale Collection Elvas?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Vila Gale Collection Elvas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vila Gale Collection Elvas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Vila Gale Collection Elvas?
Conveniently located restaurants include Acontece Restaurante, Adega Regional, and Mercato.
Are there opportunities to exercise at Vila Gale Collection Elvas?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Vila Gale Collection Elvas located near the city center?
Yes, it is 0.4 km away from the centre of Elvas.
Are any cleaning services offered at Vila Gale Collection Elvas?
Yes, dry cleaning and laundry service are offered to guests.
Does Vila Gale Collection Elvas offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Vila Gale Collection Elvas?
The staff speaks multiple languages, including Spanish and Portuguese.
Are there any historical sites close to Vila Gale Collection Elvas?
Many travellers enjoy visiting Forte de Nossa Senhora da Graça (1.6 km) and Praca da Republica (0.3 km).