From start to finish everything was perfect; we booked a long weekend here for our honeymoon, and it was truly faultless. We stayed in room 6, which was a beautiful suite, with bedroom with en-suite bathroom, a living room and further bathroom with walk in shower and bath. There are amazing views over the gardens and golf course. The room, hotel and grounds were all spotless, thanks to the amazing staff who look after this lovely hotel. Staff couldn’t be more helpful if they tried, and were all so friendly and helped make our honeymoon extra special. My husband and I both had spa treatments, which we really enjoyed, and we used the pool, sauna and hot tub for a relaxing break. The gardens are beautiful, and well worth a stroll down to the private beach, where there is also a seating area, and where the Helford River Cruise departs from…which was also an amazing experience. We enjoyed our stay so much that we’ve rebooked to stay again in September!…
All but one of our guests stayed in two of the holiday cottages (Beavers Lodge and Beavers Dam). One guest stayed in a signature room within the hotel. The setting of the hotel is superb located on the Helford estuary. The facilities are very good, including the pool, sauna and jacuzzi; tennis courts; and a quite challenging 9 hole golf course. The two self catering cottages have all six bathroom recently upgraded to a high standard. The accommodation was very generous in sizeWe dined in the hotel where the food was excellent, the staff attentive and welcoming
Budock Vean Hotel is a rather strange one to review. The setting is magnificent as is the hotel, it’s just very strangely managed. Our suite was very nice although could have done with a stocked minibar rather than an empty fridge. The hotel presents itself as a five star luxury hotel with a fabulous restaurant offering formal fine dining. It charges top dollar for the accommodation. In truth, the food is average at best and there has been very little investment leaving it well below the standard that it self proclaims. For example, I’ve never seen such shoddy furniture on a hotel terrace before. Some of it even has plants growing between its weather beaten slats. The terrace restaurant also boasts one of the surliest waiters we have ever had the opportunity to be entertained by. Comedy gold as we watched him serving others with a real air of disdain. Apart from the aforementioned waiter, the staff appear to be completely untrained. What would it cost to employ someone with some experience to pass on? Examples: Only the wine waiter could take our wine order but then didn’t pour it. We were not permitted without a fight to enjoy coffee at our table after lunch. It took three people to come to our table to tell us this was not possible before finally relenting to save our elderly lunch guest having to struggle to another room for coffee. (Apparently coffee at the table would delay the staff preparing the restaurant for dinner!) I kid you not. We didn’t get the impression that we were particularly welcome. We felt that paying guests were rather an inconvenience to the management of this hotel which we would describe In one word, ‘fawltyesque’. Good luck to all who choose to stay here.…
I hadn't realised that hotels like this could still be found in the UK. What a wonderful find. Good old fashioned service, excellent rooms, wonderful food and a beautiful setting. Such a shame it's 350 miles away from where I live. I opted for a signature room which had recently been refurbished and was fresh, large and very comfortable.
Yet again our holiday was superb from start to finish. Great food and wine, excellent service. Wonderful surroundings Some of the best fish we have eaten in ages and accompanied by delicious sauces. Superb! Thank you for looking after us so well.
Having moved from the village during the pandemic, this was our first opportunity to return. The hotel management and staff made us very welcome. All are professional, courteous and cheerful. The facilities are lovely and there is plenty of space to exercise dogs. We look forward to our next opportunity to visit.
Just had an amazing spa experience with Megan. Professional, knowledgeable and so friendly. The hotel itself is set in beautiful grounds on the Helford River making the whole experience a peaceful getaway from busy life. With the hotel been on our doorstep we will definitely be returning.
Our room was spotless, the sheets and pillow cases were changed regularly. the quality of the food was as it always is excellent, the staff are always friendly and helpful. Terry is a gem also Wendel, Mo, Lana, Zac, and Martin the owner. Beautiful valley garden leading to" Abrahams Bosom " a peaceful tributary on the Helford River. all-in all you cannot find better.
Last time we were there Covid regulations had only just been relaxed so there were still quite a few restrictions in place. Staff are still wearing masks & there are plenty of hand sanitisers throughout t(e hotel & guests are encouraged to maintain social distancing, but the hotel had a much more relaxed feel this time. We travelled as a couple & my husband pronounced this visit the best stay anywhere - absolutely perfect. There is great attention to detail. For instance, once you’re logged onto Wi-Fi that lasts for the length of your stay - so many places you have to go through the password rigmarole practically every time you use a device. Food is marvellous with plenty of choice. Bedrooms are spacious & comfortable. Staff are efficient, friendly & knowledgeable.
I can’t enthuse about this beautiful family run hotel enough. From the minute you enter the door you know that you are in for a real treat . The staff are all very friendly and personable and can’t do enough for you. The ambiance is peaceful and respectful and the newly refurbished decor perfectly sets the scene of a real retreat. The fire lights the lounge area and there are plenty of cosy seats to sit and relax in whilst you read or just wait to be served something from their delicious menu. The pool area and outside Jacuzzi are excellent, clean and unique with the wooden vaulted ceiling and fire making it a really special experience. The food is second to none and I am a real foody so I do know. The tables are all dressed in white tablecloths and silver cutlery and the table service is incredible. We even had a guitarist playing easy listening songs to us from the minstrels gallery! The art on the walls represents Cornish legends like Richard Trevithick and the Cornish Giant of which the original can be seen at Truro Museum. These all set the scene of a Cornish family run hotel With its history embedded into its surroundings. The signature room was incredible with a huge walk in shower and beautiful views of the garden . The interior decor is stylish yet cosy as is all of the interior decor of the hotel . We can’t wait to visit again and have booked up already ! Just love this hotel so much .…