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Hotel Gravensteen

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Traveler (271)
Room & Suite (241)
Dining (23)
Overview
  • Excellent17%
  • Very good50%
  • Average22%
  • Poor7%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star accommodation
All hotel details
Additional information
Offers from Hotel Gravensteen
Special Offer: Complimentary bottle of wine
Offers from Hotel Gravensteen
Special Offer: Complimentary bottle of wine
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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292 results
Traveler rating
62
136
59
20
15
Traveler type
Time of year
LanguageEnglish
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62
136
59
20
15
Show reviews that mention
All reviewsgreat view of the castlegreat locationmale reception staffthe tourist information officemain buildingbreakfast roomair conditioningtea coffee facilitiesold townhotel is locatedtram stopramencar parkingwould highly recommend this hotelmini barweekend breaktop floor
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1 - 5 of 292 reviews
Reviewed 1 week ago via mobile

Upon arrival we were very pleased to get a free upgrade from our booked executive room, to a executuive suite. It was situated on the 4th floor, the elevator just reached till 3rd. The suite was spacious, but also a bit dangerous with different steps....More

Thank jcmdankers
Hotel's Favorite
Reviewed 15 August 2017 via mobile

I should wait until I leave to make a comment; but the experience has been so nice so far I just could not think about giving you something less than 5 points. Extremely friendly staff, room is cozy, clean and the bed is very comfortable....More

1  Thank kenajimenez
Reviewed 1 week ago via mobile

Fantastic central location in the heart of Gent. The hotel front desk was manned by friendly staff on both days. The room had air con which was a great relief as Gent was hot hot hot when we were there. The breakfast was really good...More

Thank Maruskaberuska
Reviewed 4 weeks ago

First off, the hotel is in an amazing location and the front desk service was excellent. But I do feel like we were kind of in a bait and switch situation with the hotel room. I booked a standard room so I didn't expect a...More

Thank lala88
Response from grave1, HOTEL GRAVENSTEEN TEAM at Hotel GravensteenResponded 2 weeks ago

Dear, Thank you for taking the time to write this review. We love reading you enjoyed our service at the front desk. It seems you encountered some problems in your room. Because of the historical character of the building, not all rooms have airconditioning, but...More

Reviewed 10 July 2018 via mobile

We stayed for two nights in an executive room which I would say is worth paying extra for. Whilst there were some issues at check it it was all sorted by the friendly reception staff. The location was perfect very close to the castle. The...More

Thank JEMGloucestershire
Response from grave1, HOTEL GRAVENSTEEN TEAM at Hotel GravensteenResponded 2 weeks ago

Dear, First of all we would like to thank you kindly for staying with us during your journey in Ghent. Also many thanks for this astonishing top rating review, we really appreciate it! The staff of Hotel Gravensteen will always do the utmost to welcome...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Breakfast Available
Room amenities
Minibar
Things to do
Bar/Lounge
Details
Price range
US$106 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$106 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (271)
Room & Suite (241)
Dining (23)
Amenities (6)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Carol1048
25 February 2015|
AnswerShow all 3 answers
Response from grave1 | Property representative |
Dear Mrs Hitchin Thank you for your reservation at our hotel! Could you please confirm us if you made your reservation under the name ‘Hall’? We are glad to respond to your requests. You can always send a direct e-mail to... More
0
Votes
Browncoat762
30 December 2014|
AnswerShow all 4 answers
Response from Prepcook | Reviewed this property |
Getting a place for your bags should not be too hard if you get there early.
0
Votes
Barbara C
15 December 2014|
Answer
Response from grave1 | Property representative |
Hi Barbara! Thank you for your interest in our hotel! We still have rooms available on the upperfloor of the main building. We have the standard room, these are in the attic and are rather small.The Executive Rooms are more... More
0
Votes
Room Tips
"Annexe rooms either look out onto one of the main streetrs or onto the hotel garden car park"
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"Rooms near to the reception are more modern."
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"The hotel is in an old building so the corridors and stairs are noisy - get a room on the highest floor you..."
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"Room 91, if you are fit enough to climb LOTS of stairs."
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