Eden Hotel Amsterdam

Eden Hotel Amsterdam

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Avg. ₱14,657 /night, 3/15 - 3/16
₱20,440
per night
₱13,627
per night
₱6,813
per night

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About

#116 of 412 hotels in Amsterdam
4.8 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The views of the Amstel River and the accommodations are so lovely that you may never want to leave. Staying incredible 4-star Eden Hotel Amsterdam, renovated in 2021, is a guarantee of happiness. All of the attractions for which you came to Amsterdam may be found in the immediate vicinity of the hotel. However, with such a wide range of restaurants, a 24-hour food market, and a true Tokyo-style listen bar, you would not need to leave the hotel to enjoy Amsterdam’s vibrant city life.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Board games / puzzles
Children's television networks
Highchairs available
Taxi service
Parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
City View
River View
Languages Spoken
English, French, Spanish, Dutch and 1 more

Location

Amstel 144, 1017 AE Amsterdam The Netherlands
Name/address in local language
4.0
4.0 of 5 bubbles1,330 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Eden Hotel Amsterdam boasts a prime location that guests consistently applaud, as it affords them effortless access to local attractions and transit. The staff is often celebrated for their friendliness, although their service can sometimes be hit-or-miss. While the hotel’s cleanliness and comfortable beds are well-received, opinions vary, with some travelers finding the rooms small and noisy, and the lack of daily housekeeping a drawback. The value proposition is a point of contention, with the cost of rooms and extras not always meeting guests' expectations. Despite the availability of amenities like bars and shops, the experience of noise disturbance and an atmosphere with a mix of charm and dated elements are noteworthy.
Location
Central
Atmosphere
Eclectic
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
cuba-lesmureaux7 wrote a review Jan 2025
Les Mureaux, France
4.0 of 5 bubbles
Great location right next to the canals and in front of the Opera, 20 minutes walk from the Central Station, You can do everything on foot as well as bars, restaurants, the red light district and the Chinatown, if you choose a canal view room you will have a view of the canal and the opera,
The downside of this hotel is the street noise just downstairs, there is no soundproofing both with the outside, the windows have no double glazing as with the other rooms, if the TV is on in the next room you can follow the program without problem,
Take a room on the highest floor if you can, you will have less street noise,
The bedding is of good quality, everything is very clean, both the room and the bathroom, it lacks in the room a small refrigerator to put a bottle of water in the cool,
Breakfast is well stocked (cheese, cold cuts, dairy, orange juice, )
the reception is friendly and there is an employee who speaks French,
for 2 nights hotel with breakfast it will cost you about 343 euros,
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Automatically translated
Date of stay: December 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: chambre le plus haut possible pour éviter le bruit de la rue si vous arrivez avant l'heure vous...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monica F wrote a review Jul 2024
4.0 of 5 bubbles
I paid a bit extra to get a slightly larger room but the rooms were still smaller than anticipated. We did adjust to the small space and it worked for us as we didn't spend much time in the room. The 2 twin beds we requested were touching one another, but they were comfortable. Two people stayed in the room, I don't think a third person could have fit, although that was an option.

When we checked in the hotel room was clean but the bathtub was a bit dirty. It had a few peices of what appeared to be dirt. That was offputting.
The hotel suggests that you use the option to clean your room every third day, which we chose (guests have the option to receive cleaning daily). The challenge with this option is that we ran out of toilet paper daily and it takes several hours to get the supplies replenished once requested. Ask for extra toilet paper or get your room cleaned daily. The hotel doesn't offer washclothes to guests and none are available. That was surprising but manageable.
The hotel is in an excellent location and the staff are friendly and helpful. They have a self-serve Starbucks machine in the guest market, but you can't get anything specialized. The machine provides 8 or 9 coffee options. It worked well for ordering more basic coffees.
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Review collected in partnership with this hotel
Date of stay: July 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eden Hotel, General Manager at Eden Hotel Amsterdam
Responded Jul 16, 2024
Dear Monica, Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. We’re pleased to hear that you appreciated our excellent location and found our staff to be friendly and helpful. We apologize for the issues you encountered regarding the room size, the cleanliness of the bathtub. Your comments are valuable and will help us improve our services. Thank you for your understanding and suggestions. We hope to have the opportunity to welcome you back and provide a more comfortable and seamless experience. Warm regards, Rob Hemmes General Manager
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Sylvia S wrote a review Dec 2024
5.0 of 5 bubbles
We had room 424 with canal view. The room and the view were great. Two small bottles of water were in the room and were replenished daily for free. The location of the hotel is great. All sights are within walking distance. e.g. to the Heineken brewery we walked from the hotel only 25 minutes!!!!!
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Review collected in partnership with this hotel
Automatically translated
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathie H wrote a review Oct 2024
Crawley, United Kingdom
2.0 of 5 bubbles
As spectators for the Marathon which chose Eden hotel for its central location. I’m usually an avid review reader, I should have read the reviews. However, on this occasion I didn’t. It is supposed to be 4*. It certainly isn’t. I’m used to staying 5*, but that wasn’t even close. 3* at the very most.

It had a very good waterfront location, closely positioned near tram stops, shop, restaurants an bars.

The reception area is very attractive and leads to a small self service supermarket and bar. The rear entrance to the hotel has a Wagamama opposite.

The staff were very nice and smartly dressed. Unfortunately, thats where the positivity ends.

We booked a standard room as typically the price was inflated for Marathon guests and there was also a dance festival in the city on the same weekend. We were definitely victims of profiteering, as the prices dropped after we left.

Our bed consisted of a bed base and a topper. Not a proper mattress. It was a vary small room, which we expected for a city centre, but it smelled stale of old cigarette smoke or socks. Just not fresh. The pillows were very uncomfortable. It wasn’t comfortable to sleep in.

The grouting around the shower enclosure was very grubby. The bath had dents in it that were very badly filled and the hairdryer didn’t work (I luckily checked before I washed my hair, thank goodness). The bathroom floor had marks on it where it hadn’t been washed properly.

The cleaning service is only available if you stay for 3 nights, otherwise you have to pay.

The toiletries were very basic and bolted to the wall.

The wallpaper in the corridor to our room was peeling

Amsterdam itself was wonderful and we will return, but certainly not to Eden.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Hemmes, General Manager at Eden Hotel Amsterdam
Responded Oct 25, 2024
Dear Cathie H, Thank you for sharing your detailed feedback with us. Unfortunately, we were unable to reach you by phone, please feel free to call us back at your convenience, we would love to discuss your recent stay with us over the phone. We are glad to hear that you appreciated the waterfront location of our hotel and found our reception area attractive. We also appreciate your kind words about our smartly dressed staff. We are sorry to hear about the challenges you encountered during your stay. Please accept our apologies for any discomfort caused by the room conditions and amenities. Your comments regarding the cleanliness and maintenance have been duly noted, and we will address these areas to ensure a more pleasant experience for our guests. We are committed to continuous improvement and value your feedback as it helps us enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm regards, Rob Hemmes General Manager
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kairah wrote a review Feb 2025
1.0 of 5 bubbles
I feel as though we may have booked during a very busy time but that still doesn’t mean that our booking shouldn’t have been upheld. Me and my boyfriend arrived at 7pm to be told our room was still being cleaned, we were then told that we had been upgraded in terms of our room which rang alarm bells because we had booked an executive double room. We had been given a twin room facing the canal. We then spoke to the receptionist who then showed us a room that was not within the hotel saying this is a spare room that they have free. At the time after a long day of travelling it almost felt like it was either we took the room or there was nothing else. It was really disappointing and my and my boyfriend spent the 2 nights we were there basically in the dark in our room as it was on the ground floor and were afraid that people could see in so kept the curtains closed. As well as cobwebs in various places in the room. We never went into the main part of the hotel for the amenities that we initially booked it for.It almost ruined our trip but we made the most of the difficult circumstances.
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Review collected in partnership with this hotel
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Hemmes, General Manager at Eden Hotel Amsterdam
Responded 4 weeks ago
Dear Sukairah, Thank you for sharing your experience with us. We’re pleased to have the opportunity to discuss this matter with you directly and work together to find a suitable solution. I sincerely apologize for the inconvenience you faced due to the overbooking situation and the unexpected room allocation. I understand how important it is for guests to have their bookings honoured, especially after a long day of travel, and I regret that we did not meet your expectations in this regard. I also apologize for the cleanliness issues you encountered in your room. Please be assured that your feedback will be shared with our team to improve our services and prevent similar occurrences in the future. We value your feedback and are committed to making necessary improvements to enhance our guests' experiences. We hope to have the chance to welcome you back and provide you with the quality stay you deserve. Warm regards, Rob Hemmes General Manager
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Gymshark 007 wrote a review Jul 2024
London, United Kingdom
4.0 of 5 bubbles
Firstly I want to say the hotel was generally very good but needs a refurbishment in some areas, main reception, games and bar area are excellent. Pizza and food options should be clearly posted as it’s not very clear. Our room although spacious had an awful damp smell which was not corrected nor were we offered another room. Hotel had a bar with self service shop, quick self service pizza and toastie station (although prices were not displayed and there were never any toasties). There is a pool table which is free to use and was a good send on a rainy day! Location is small bang in Rembrandt square, can get the 4 or 14 tram from central station. Close to hermitage museum, ice var, flower market and general shopping areas and Leidersplein. Overall the hotel as very good but some of the rooms and corridors need a new look. Rooms have a tv but not many English’s speaking channels (I am in the NL every two weeks so don’t need to explore so much now, for some reason there are no fridges in the tools which means you can have your own food or drink cold. Shower gels and shampoo are provided, hairdryer did not work but staff brought us a spare. Bar staff and reception staff will go out of their way to help.
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Review collected in partnership with this hotel
Date of stay: July 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Hemmes, General Manager at Eden Hotel Amsterdam
Responded Jul 26, 2024
Dear Guest, Thank you for your detailed feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed our main reception, games, and bar areas. Your comments regarding the need for refurbishment in some areas have been duly noted, and we appreciate your suggestions for clearer signage on food options. We apologize for the inconvenience caused by the damp smell in your room and have taken steps to address this issue to ensure a more comfortable stay for our guests in the future. Your feedback on the amenities and services provided, such as the self-service options and the helpfulness of our staff, is greatly appreciated. We are committed to continuous improvement and your feedback will be instrumental in guiding our efforts to enhance our guests' experience. We look forward to welcoming you back in the future. Warm regards, Rob Hemmes General Manager
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Annvds wrote a review Feb 2025
Ghent, Belgium
3.0 of 5 bubbles
This hotel is ideal in terms of location; close to everything and the room overlooking the Amstel was an added value.
Big flaw was that we obviously had a room where there was smoking. We were offered another room, but since we had already unpacked everything, we did not accept it. In hindsight, a bad decision by us.
The beds are good and the room was spacious. The shower walls around the bath were rusty and could use a refurbishment.
Furthermore, there are small to large steps everywhere in the room and the hotel, so it is careful not to trip.
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Review collected in partnership with this hotel
Automatically translated
Date of stay: February 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bert E wrote a review Sep 2023
3.0 of 5 bubbles
Hotel Eden in Amsterdam is well located near the always busy and pleasant Rembrandtplein. There are many dining options there, which is useful because the hotel itself does not have a restaurant.
There is a small reception because they try to let people check in and out themselves via PCs. This seems cold and impersonal. When I arrived it was very busy and it took quite some time before I was helped. The room was very small, but I was traveling alone so it was manageable, but for two people it would really be manageable. The beds were fine and the air conditioning worked well and was very quiet. Cleaning my room only happened between 5:30 PM and 6:00 PM, which I found difficult because you had just returned by then and you wanted to rest and take a shower. The last day of the four days no one came to clean the room and provide new towels.
The information at the desk about the city was not very good.
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Review collected in partnership with this hotel
Google
Date of stay: September 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GretelQ wrote a review May 2024
Valencia, Spain
2.0 of 5 bubbles
Room service should be obligatory for the price you pay and not leave you a hidden QR code, which you don't see when you arrive, to say if you want your room cleaned the next day. At least, when we complained, they changed the towels that were wet on the floor. The bathroom is uncomfortable and very small, the door does not close and the shower screen is tiny and water leaks out. Of course, the room did not have a canal view. The best of the hotel is the location.
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Review collected in partnership with this hotel
Google
Date of stay: May 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandrina P wrote a review Jan 2025
2.0 of 5 bubbles
The hygiene or the room was poor. Dust on the bed frame (next to your head). The mirror next to the bed was dusty and dirty. The toilet seat was not properly clean-I had to clean it a little bit before I use it.
The walls are thinner than a paper. In the morning when the housekeeper is cleaning the room close to you,you can hear it like is in your room. They are so loud (like bulldozer ) -that means no sleep.
For these money is not worth it. The only benefit of the hotel is that is close to the central. Nothing more special.
P.S. there is no fridge in the room.
I will not come back for sure .
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Date of stay: January 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Hemmes, General Manager at Eden Hotel Amsterdam
Responded Feb 1, 2025
Dear Sandrina P, Thank you for taking the time to provide your feedback. We wanted to reach you immediately by phone, but unfortunately, we are unable to reach you. Please feel free to call us back at your convenience, we would love to discuss your recent stay with us over the phone. We sincerely apologize for the issues you experienced regarding the cleanliness of your room and the noise levels during your stay. Your comments have been noted and will be addressed with our housekeeping team to ensure improvements are made. We are also sorry to hear about the absence of a fridge in your room, and we will consider this in our future facility planning. We are committed to enhancing the quality of our services and facilities and appreciate your feedback. Warm regards, Rob Hemmes General Manager
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Answer from Armadill0
Tennessee53 contributions5 helpful votes
We were in a standard twin room with the canal view. I’m not sure about a quad, I doubt those have a canal view.
Answer from karensheriwade
Rishon Lezion, Israel76 contributions6 helpful votes
There is a restaurant next to Starbucks
Louise asked a question Oct 2023
Liverpool, United Kingdom33 contributions10 helpful votes
Hi do rooms have a mini fridge?
Cape Town Central, South Africa2 contributions
The room I stayed in did not. But the 24hour shop in the hotel means you can pop down and buy a cold drink. I hope this helps
Answer from RatsyP
United Kingdom252 contributions64 helpful votes
The tram from Rembrandt square takes you to Amsterdam Central. Not far at all, tram tickets can be bought on the tram and are nor expensive.
Felicia S wrote a tip Feb 2025
3 contributions
5.0 of 5 bubbles
"Breakfast isn't included - and housekeeping isn't every day but every 3 days, but we didn't mind either thing, just glad we knew in advance."
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Southport_UK wrote a tip Feb 2025
Southport, United Kingdom57 contributions20 helpful votes
5.0 of 5 bubbles
"Check in isn’t until 3pm, however check out is 12"
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Lauren wrote a tip Jan 2025
Walsall, United Kingdom18 contributions1 helpful vote
5.0 of 5 bubbles
"Exit via the back entrance and you are directly amongst the shopping area of the city."
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Mohammad Bari wrote a tip Jan 2025
Millburn, New Jersey914 contributions448 helpful votes
4.0 of 5 bubbles
"Higher floors if you are a light sleeper."
Read full review
Nichola8 wrote a tip Jan 2025
Leamington Spa, United Kingdom520 contributions180 helpful votes
5.0 of 5 bubbles
"ask for room at the back of hotel"
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Not the right property for you?
There are more places to choose from in the Amsterdam area.
PRICE RANGE
₱8,703 - ₱19,295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amsterdam eden hotel, eden hotel amsterdam, best western eden hotel, best western amsterdam, best western eden amsterdam, best western hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamGrachtengordel-Zuid / Canal Ring (Grachtengordel) / Centrum
NUMBER OF ROOMS
391
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EDEN HOTEL AMSTERDAM - UPDATED 2025 Reviews & Price Comparison (The Netherlands) - Tripadvisor

Frequently Asked Questions about Eden Hotel Amsterdam
Which popular attractions are close to Eden Hotel Amsterdam?
Nearby attractions include Mystery City Games (0.2 km), Escape World Amsterdam, Waterlooplein (0.3 km), and Pathé Tuschinski (0.3 km).
What are some of the property amenities at Eden Hotel Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Eden Hotel Amsterdam?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Eden Hotel Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Eden Hotel Amsterdam?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Eden Hotel Amsterdam?
Conveniently located restaurants include Ali Ocakbaşı, Marie - Brasserie - Sur L'eau, and Lumbini Indian & Nepalese Restaurant.
Is Eden Hotel Amsterdam located near the city center?
Yes, it is 0.7 km away from the centre of Amsterdam.
Are any cleaning services offered at Eden Hotel Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Eden Hotel Amsterdam?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.
Are there any historical sites close to Eden Hotel Amsterdam?
Many travellers enjoy visiting Concertgebouw (1.8 km), Museum Het Rembrandthuis (0.3 km), and Portugese Synagoge (0.4 km).
Does Eden Hotel Amsterdam have any great views?
Yes, guests often enjoy the city view available here.
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