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4.5
#16 of 143 hotels in Zurich
Location
Cleanliness
Service
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish, Arabic and 4 more
Location
Niederdorfstrasse 40, Zurich 8001 Switzerland
Name/address in local language
Hotel Alexander
1,083 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hotel Alexander has garnered appreciation for its prime location and array of amenities including a complimentary minibar, breakfast, and Wi-Fi, though a few guests have mentioned smaller room sizes. The staff's friendly and attentive service frequently enhances guest experiences. While some noise can be present, measures like glazed windows help maintain a peaceful atmosphere.
Reviewers consistently highlight the hotel's cleanliness and consider it to offer good value for Zurich. The modern yet charming ambiance of the hotel, alongside its proximity to key attractions, makes it a favored choice for many travelers.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Friendly
Amenities
Satisfactory
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2 problems I usually face. Stay right in the heart of zurich but quiet place. Almost impossible. Hotel Alexander full-filled both of my desires. Modern place, lots of swissness inside this Hotel. Family run, specially loved the wooden materials used on the floors, reception and the breakfast area. My room faced into the backyard, totally quiet. Its winter time so the tree had no leaves, spring time must have an amazing view. Loved the swiss breakfast with the home made bircher muesli. 7min walking distance from main station, 7min to the lake and its right in the heart of zurich old town.
Great stay will come back soon
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix H, Inhaber at Hotel Alexander
Responded Jan 28, 2020
Dear tompublic01, We are very pleased that you have chosen the Hotel Alexander for your stay. We would like to thank you very much for your evaluation on Tripadvisor. It is nice to read that you felt so comfortable with us and were satisfied with all services of our hotel. Our location in the middle of the old town of Zurich and at the pulse of the action has great advantages. You are quickly everywhere. People live here, even in the alleys, and that is why we decided to equip our windows with special noise protection. Because we want you to be able to spend the night with us in peace and quiet. We would be pleased if you could tell your friends and acquaintances about your positive experiences with us. We would also be pleased if you would visit us again. Please remember to book your rooms as early as possible and directly through our website. Because that way you will get the best prices. Tell this to your friends and acquaintances! We hope we will be able to welcome you back very soon and until then we remain with many greetings from the beautiful old town of Zurich. Laura & the whole Hotel Alexander team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This clean and comfortable hotel is right smack in the middle of the old town and is a short, but charming walk on the cobblestone street to anything you desire, whether it's shops, restaurants, the train station, or just plain beautiful scenery.
There's even a Starbucks a few steps away!
The front desk help, Katharina and Noelle, are as friendly and helpful as can be.
Rooms are spartan, but comfortable. Small, but I'm used to that in Europe, unless one wants to pay exorbitant nightly rates. We can afford those rates, but prefer to spend our money on watches, leather goods, and chocolates.
The complimentary breakfast is fresh and includes eggs, bacon, German-style sausage, yogurt, cereal for those who wish it, juices, croissants, breads, great coffee, and on and on and on...
A bargain in Zurich not to be passed up.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip:Â Choose the two-bed option
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Apr 17, 2022
Dear davep4ventura We are very pleased that you have chosen ***Hotel Alexander for your stay. We would like to thank you very much for your review on Tripadvisor. It is nice to read that you and your companion felt so comfortable with us and were satisfied with all the services of our hotel. As hosts with heart, we have written the three most important values on the flags: Cordiality, quality and well-being. Praise for the room furnishings, the location and the fine food does us good, but such high praise for the staff is the nicest recognition of all and motivates us to consistently continue on this path. We thank you very much for your valuable comment and would be pleased to welcome you soon again in the ***Hotel Alexander. Kind regards Laura & the entire ***Hotel Alexander team
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I organized a tour for several companies. We had originally planned for October 2020 but we’re postponed theee times dues to CoVid. Each time, the staff were very understanding. We finally succeeded and had our trip in May 2022. The hotel is not grandiose, but is comfortable and the staff are fabulous. Despite several iterations of our tour, rhe staff happily made changes in numbers, names, and room sizes. The breakfast is good. The staff were able to point me in the direction of good value (and quality) restaurants within walking distance.
Thoroughly enjoyable.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded May 15, 2022
Dear 99peterm Dear Eva Rosengren We are very happy to hear that you and your travel group felt comfortable and well taken care of before and during your visit with us at ***Hotel Alexander. We would be very happy to have you visit us again at any time! Hopefully we will see each other again soon! Until then we wish you and all the group members all the best and send our best regards from sunny Zurich. Laura & the whole ***Hotel Alexander team
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Room has a good size. Reception staff was friendly and helpful. Very good breakfast, person in charge was very dynamic to keep all items always available. Bathroom very small. The door that connects the room to the bathroom is glass made and tranparent. During the night if you go to the bathroom, your roommate will be awaked. Beds not very comfortable. Low quality towels. Very noisy, for two nights, about 3:00 am, we could hear screams from the street.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Oct 10, 2022
Dear 1234Marcelo, Thank you for taking the time to write this constructive review and share your experience with us. Thank you very much for the compliment. We are pleased to note that you have positively noticed the behavior of our staff. After all, what honors us more than satisfied guests? Your compliment means a lot to us, because it motivates us and proves that we do our job well. We regret that you felt inconvenienced by the noise. Our hotel enjoys a privileged location in the middle of Zurich's old town and the action. Many locals and tourists spend the evening in the Niederdorf and take advantage of the diverse culinary and entertainment offerings. Under certain circumstances, this can increase the noise level in the alleys, with various factors playing a role: Events of the city, weather, days of the week. Therefore, our windows have been newly equipped with special noise protection, but this requires that they remain closed. We are happy to offer our guests a room on the side of the backyard. Please make a note of this when booking. We want them to feel comfortable with us. From the moment you are not, we ask you to report immediately to the hotel staff. We will do our best to find a suitable solution. Because we want you to come back again. We would be happy to prove to you next time that it can be done differently. Kind regards from Zurich from Laura & the entire ***Hotel Alexander staff
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I have stayed in Zurich several times and on this trip I found the Hotel Alexander after a bit of worthwhile searching. This was the perfect hotel for me! It was an easy walk from the Hauptbahnhof (main train station) even with ski gear and an excellent location in the Altstadt or Old City. Lot's of shops and excellent restaurants surround the hotel. The rooms are very modern (with cool lighting) and spotlessly clean. There is a mini safe in the room as well as a stocked fridge that included water, juices, beer and peanuts & believe it or not, they are all free (unless you request re-stocking). Not many places offer this! The staff were all very friendly, helpful and of course speak English. The beds are very comfortable and there is a large selection of English TV channels. The desk is equipped with electrical sockets for virtually all countries and the internet is good! I usually arrive in Zurich from Canada and spend a couple of days resting (getting over jetlag) before heading into Austria for skiing. This hotel was an excellent choice for this purpose. After this stay, this is 100% the only hotel for my future stays in Zurich!
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip:Â The top floor rooms are shaped by the roof which adds to the quaintness of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Jan 17, 2022
Dear Rod M Thank you very much for your extremely positive feedback. We were very pleased with your lines. Your detailed descriptions are very helpful for future guests and your huge praise for the staff has made us all insanely proud. Thank you so much for this great comment. We are so happy to hear that you enjoyed your stay with us so much. Your review has a tremendous motivating effect on our team and supports us in our daily work. We always strive to provide our customers with sincere, courteous, and professional service, which we are constantly improving. It somehow shows that we are on the right track. We would be honored if you would choose the ***Hotel Alexander for your next visit to Zurich and if we could soon count you among our regular guests. We are already looking forward to your next visit and wish you all the best until then. Stay happy and healthy. Many greetings from the beautiful old town of Zurich wish you Laura & the whole ***Hotel Alexander team
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Hotel Alexander is well located in the old town, about a 10 minute walk from the central railroad station. It was very easy to take the train from the airport to the central station. It's a very nice modern hotel with original construction in 1357. The staff was great and very helpful. The room was very nice and of modest size. There are restaurants all around. It was an easy walk to many sites. And they give you a portable wifi hotspot!
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Mar 4, 2020
Dear Pharonl Thank you very much for your feedback about your stay with us. We are glad to hear that you enjoyed it. It's a confirmation that we’re doing things the way they should be done. I hope we could see you once again in our beautiful city Zürich and specially in our Hotel Alexander. Best regards from Zürich Domeni & team Alexander
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This hotel was booked by our tour operator and what a great option it was. It is a small, 'boutiquey type hotel', centrally located to most things - the main railway station an easy 10 minute walk away, restaurants at its doorstep and the centre of Zurich. The room was a very good size, with space to put suitcases without tripping over them (always a bonus) and the bathroom, small but functional(BYO soap). The facilities in the room were very good - excellent shower, comfortable beds, a safe, a bar fridge and as an added bonus, the first of each drink was complimentary. The air con was okay. The reception area was relatively small, but staffed by friendly and welcoming staff on all occasions. Drinking water and a supply of fruit was complimentary. The breakfast room was small, but offered a very good selection of especially cold options - cereal, yoghurts, fruit, pastries, salads, bread rolls. Highly recommended and would not hesitate to stay there again if in Zurich.
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Date of stay: August 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Oct 1, 2023
Dear 655phillipl, We are immensely grateful for your kind words and the thoughtful detail in your review of Hotel Alexander. It brings us immense joy to know that your stay with us was a pleasant experience, and we are delighted that our location, facilities, and friendly staff were able to meet your needs and contribute to a memorable visit to Zurich. We are thrilled to know that the room and its amenities, including the complimentary first drinks and the additional space for suitcases, enhanced your comfort during your stay. We truly appreciate your recognition of our efforts to create a welcoming and convenient environment for our guests. Your comments regarding the air conditioning and bathroom amenities have been noted, and we assure you that we are continuously working to improve our services and facilities to better serve our guests. We will make sure to review our offerings and make the necessary adjustments to provide a more seamless experience for future stays. We are also pleased to read your positive remarks about our breakfast selection. We take pride in offering a variety of options to kick-start the day for our valued guests. Thank you again for recommending us so highly. It would be our pleasure to welcome you back to Hotel Alexander whenever you find yourself in Zurich again. Please do not hesitate to reach out to us for any preferences or special requests for your next stay; we are here to ensure your experience is nothing short of excellent. Warm Regards, Laura-Lou Di Lauro Reception ***Hotel Alexander
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We stayed here a few nights right after Christmas. The location of the hotel is terrific, it is close to restaurants and shops and a short walk to the train station. It is a 2 minute walk to the famous restaurant Swiss Chuchi which always had a line out the door. We had a room on the 1st floor facing the street. The room itself was small but comfortable for two people and their luggage. It was very clean and the bathroom was good as well. The windows were surprisingly VERY good as when they were closed it was soundproof. We did open them at night to let in the fresh air as we like to sleep in a colder room and then we could hear the people from nearby bars. We thought for the price that included breakfast it was a good hotel and we would recommend it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, General Manager at Hotel Alexander
Responded Jan 3, 2024
Dear Jenna D, Thank you for choosing Hotel Alexander for your recent stay and taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's great location, close to restaurants, shops, and the train station. It's wonderful to know that you found the room clean and comfortable, and that the bathroom met your expectations. We are also pleased to hear that you appreciated the soundproof windows. We apologize for any inconvenience caused by the noise from nearby bars when you had the windows open. Please rest assured that your feedback has been noted and will be taken into account as we strive to improve our guests' experience. Thank you for recommending our hotel, and we hope to have the opportunity to welcome you back in the future. Warm regards, Hotel Alexander
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This hotel is conveniently located in the old town. It is a short walk from the railroad station, so is easy to get to from the airport.. The cobblestone street is a little hard on rolling luggage, so you may want to stay on Limmatquai, turn on Muhlegasse and backtrack a little toward the hotel. We had a double room with a queen size bed and business singles, also with a queen bed. The double room was spacious. The business single room was nice too, but the large bed left little room to maneuver. The breakfast was very good - good variety and quantity. Wi-fi was excellent. They will lend a mobile wi-fi hotspot which is usable throughout Switzerland. We only used it in Zurich. It was very convenient and saved us the expense of a buying a sim card or paying our own carrier for international usage. The staff was friendly and helpful.We had a very pleasant stay.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix H, Geschäftsführer at Hotel Alexander
Responded Jan 30, 2020
Dear SteveAntpitta Thank you very much for your great review. We are very pleased that you enjoyed your stay with us. Your ratings have an enormous motivating effect on our team and support us in our daily work. We always strive to provide our customers with a sincere, courteous and professional service, which we are constantly improving. As a host with a heart, we are committed to the three most important values: Cordiality, quality and well-being. Praise for the room furnishings, the location and the fine food is good, but such great praise for the staff is the greatest recognition of all and motivates us to continue on this path. It would be an honour for us if you would pass on these positive comments about the Hotel Alexander to your circle of friends. Please also inform your friend about the possibility to book rooms directly online on our website: hotel-alexander.ch and receive our lowest offers. We would also like to mention here that we rent out free electric scooters to our hotel guests in addition to the portable Wi-Fi hotspots. With them, city sightseeing is even more fun! We wish you a good time and would be very happy to welcome you soon again at our hotel. Many greetings from the beautiful Niederdorf send you Laura & the whole Hotel-Alexander team
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As others have said, the location in Old Town can't be beat. Also, close to Zurich H.B. for arriving and departing by rail. I've stayed in Zurich before, the first time at a different hotel, and no one spoke English. Here, at Alexander, everyone spoke very good conversational English (not that I expect people to know my language in their country, but it's very helpful, especially if you have issues). Having stayed in Zurich before, I know about the small hotel rooms. In fact, the one I had at Alexander was larger than the one from last trip.
One negative: My God, those 4th floor rooms, LOL!! They have arches that, unless you're under 4' tall, you going to concuss yourself on. I almost never ask for a room change, especially if it's just an overnight stay, but I was genuinely concerned I'd suffer a traumatic brain injury if I remained. In their defense, I was an early check in and it was the only room available. The staff was very friendly and changed my room to the 1st floor.
I really appreciate staff not only changing my room, but printing my baggage tag for the next day. I swear, they must have had it up to my room 2 minutes after I emailed it to them.
One management suggestion: Do not put people paying full price in those 4th floor rooms, they are truly ridiculous. If someone wants to pay half price and walk around hunched over, then have at it. I imagine this is a common complaint.
I'd definitely return, I'd just know to say in advance, no way you're putting me on the 4th floor! :-)
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Felix Helbling, Geschäftsführer at Hotel Alexander
Responded Aug 9, 2022
Dear Mr. Scott We thank you for your mainly positive feedback. We are pleased that you enjoyed your stay except for your room. Fortunately, we have found a good solution for that as well. We will gladly take note of your suggestion. best regards from zurich and until next time Gian and the team Alexander
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In Switzerland, the plug system of the "Type-C" and "Type-J" standards is used.
In the Hotel Alexander and Alexander Guesthouse we already have international sockets in the rooms. In addition, we can also lend you further sockets at the reception.
Dear jofmc
Our bathrooms are already equipped with hair dryers. An iron and ironing board can be ordered at the reception at any time. A member of staff will be happy to bring one to your room.
But yes, there are also sockets in the bathroom.
Best regards,
Laura-Lou Fröhlich
Dear SDEXXXXD
No, we don't have self-service at the hotel.
You can leave your laundry at the reception and our maids will be happy to wash it for you.
Kind regards,
1) Taxis can drive directly in front of Hotel Alexander, Niederdorfstrasse 40, 8001 Zurich. The taxi driver will report to reception. You are welcome to contact reception and we will order a taxi for you. Of course, you can also order an Uber taxi on your own.
2) Free coffee is available at reception 24/7. We will be happy to bring a kettle to your room on request.
Dear Mel M
Yes, we got hairdryer in our rooms.
We're looking forward to welcome you soon here in the beautiful old town of Zurich!
Have great trip!
Many greetings
Laura
There are more places to choose from in the Zurich area.
PRICE RANGE
₱14,484 - ₱21,243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alexander hotel zĂĽrich
LOCATION
SwitzerlandCanton of ZurichZurichOld Town
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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