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Viadukt Apartments

Viadukt Apartments

Blood stains on pillow case
Traveler (34)
2 different types of sheets on one double bed - both not ironed
Room & Suite (16)
Dirty...
Dining (5)

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Avg. ₱4,917 /night, 1/19 - 1/20
₱6,907
per night
₱5,912
per night
₱4,917
per night

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About

#35 of 36 limited service properties in Zurich
3.3 of 5 bubbles
Location
1.0 of 5 bubbles
Rooms
2.3 of 5 bubbles
Value
4.0 of 5 bubbles
Cleanliness
1.9 of 5 bubbles
Service
2.0 of 5 bubbles
Sleep Quality
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Location

Josefstrasse 198, Zurich 8005 Switzerland
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Zurich Airport
EuroAirport Swiss
78.1 km
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Zurich Central Station
20 min
Traveler rating
  • 1
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  • 13
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Detailed Reviews
Amy T wrote a review Mar 2020
Fort Lauderdale, Florida
3.0 of 5 bubbles
After having booked the three bedroom apartment several months prior, I learned two days before my trip to Switzerland that the apartment would not be ready. It was then necessary to spend most of the day speaking with Anna at the apartment and the booking agent to find a three bedroom apartment at the last minute. Viadukt did offer accommodations with lower reviews in another location. After a very stressful day Viadukt finally agreed that the original reservation would be honored.

As our flight was arriving early in the morning, we were told we would be able to leave our luggage at the hotel until check-in. When we arrived Anna suggested we leave our luggage unattended in a common area near the entrance. When we objected she finally agreed to secure our luggage.

The apartment is in a quaint residential part of town. Our apartment overlooked a park. Noise was never an issue. There are many restaurants and public transportation options nearby. It is very easy to reach the Old Town. The beds were comfortable and each room had its own climate control. The shower had lots of hot water and good pressure.
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Date of stay: February 2020
5.0 of 5 bubblesValue
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorry D wrote a review May 2021
+1
1.0 of 5 bubbles
As soon as we arrived in the apartment we were bothered by an extremely strong smell of tobacco which permeated all the rooms, the bed fabrics and the textiles in the apartment. It was not just a recently smoked cigarette, but an apartment in which a smoker had stayed for an extended period of time. We also found plenty of cigarette burn marks on the floor and on the sofa.

The apartment was very dirty: the bedspreads were covered in stains, the sofa was covered in stains, the headboards were covered in stains, the kitchen table was dirty, the hob was dirty and sticky. There was even dirty laundry in the washing machine in the apartment!

The room also did not correspond to the description given on the rental site: half of the furniture was missing, most of the decorations had been removed (curtains, paintings, etc.), no equipment as advertised. A lot of things were broken in the apartment: broken mirror, lock for the broken bathroom, broken cupboard doors in the bathroom, hole in the middle of the hall floor, the hanging hook half broken on the wall, burnt towel on the kitchen, burn mark on the sofa and so on.

We had requested by email a parking space for our car. The hotel has confirmed to us that a place has been reserved for us. When we arrived, no space was available and we were asked to park on the street.

Traveling with two children, we decided to leave the establishment after contacting a manager to explain the situation and offer to pay for the first night. We were guaranteed a refund.

Since then, our multiple contacts by email and SMS have gone unanswered.
Read more
Date of stay: May 2021
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johan L wrote a review Feb 2020
Bollebygd, Sweden
+1
3.0 of 5 bubbles
Nicely placed, 20 min walk from train station, you get a modern apartment to stay for a weekend. But... the apartment building is located right by the railroad, lots of disturbing neighbours (Friday night).
The apartment was also not very clean, garbage in the bin, hair in the bed, no power cable to the TV. Small things but It takes the first impression down. Maybe bad luck??
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector45010677740 wrote a review Jan 2024
1.0 of 5 bubbles
I recommend to avoid this place. They didn’t provide an entry code before arrival, double booked an apartment that I booked, gave us another one, smaller and it smelled with smoke (who smokes inside of a rented apartment these days? and the worst part that my kid has an allergic reaction to smoke) promised to move us next day, informed us about double booking next morning, accepted their mistake, offered free cancellation (so I can’t leave them a review on booking.com because I didn’t stay there by their record), charged me on a spot for one night that was one third of the original booking for a much smaller place and told me I should be happy that they didn’t charge me for cancellation.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eva M wrote a review Feb 2023
1.0 of 5 bubbles
Because of the great location I was hoping to book an apartment last year and then again for our upcoming trip this summer. Both times I was ready to book with them, and both times, they stopped responding to my emails. Because I couldn't reach them anymore by email or phone, I asked my sister in Zurich to call for me. The woman who answered (Anna?) was very rude and hung up on my sister. Maybe it's better this all happened before we paid them!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LRO wrote a review Jan 2021
1.0 of 5 bubbles
Very basic apartment, smelly
Lack of kitchen utensils
The whole night a lot of people in the flats underneath us (and in the staircase!) were partying, making a lot of noise, shouting, arguing and screaming. We could even smell the drugs they were using!!
The next morning the staircase was full of drinks, empty bottles and a horrible smell. We called the staff (who had been very nice to us the day before), but the only thing she could say was that she couldn't do anything for us!!
For us it's clear that this place is used to have such youngsters who want to party and using drugs. Never again for us!!
Read more
Date of stay: January 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Just don't go there...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Venture59218229994 wrote a review Dec 2023
1.0 of 5 bubbles
In other words, the WORST customer service of my life. The lady on the phone doesn't write back, ignores my calls and in the end she is also rude and disrespectful. Stay away. Greetings go out to Anna, who called me a rude lady but doesn't know how to do the job properly herself. Respect is a two-way street
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Google
Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giulia P wrote a review Sep 2022
2.0 of 5 bubbles
Nous avons eu des problèmes à récupérer la clé de notre chambre et avons appelé le numéro marqué pour les urgences.
La gérante nous a répondu, nous avons expliqué et elle nous a raccroché au nez et cela plusieurs fois.
Elle voulait communiquer par message.
Après lui avoir envoyé les détails de la réservation, elle nous a envoyé le code mais ça ne marchait toujours pas.
Nous avons rappelé mais elle n'a pas répondu.
Et là elle débarque en trombe et en colère sans bonjour ni rien.
Elle entre le code qu'elle nous avait donné et là surprise ça ne marche pas.
En fait elle s'était trompée d'un numéro mais pas une excuse que dalle !
Tellement antipathique, j'ai jamais vu ça dans l'hôtellerie !
Bref emplacement pratique pour aller au Letzigrund mais c'est tout.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ranietti wrote a review Jul 2022
1.0 of 5 bubbles
Logement très sale, poussière partout. Odeur d'urine dans les toilettes et de cigarettes dans les chambres. infesté de caffards et moustiques, parquet grinçant, machine à laver disponible qu'à partir de 22h, donc il faut veiller la nuit pour laver son linge. 3 serviettes de bain pour 6 personnes. Propriétaire très rude et impolie
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Fuyez vraiment surtout si vous êtes une famille et vous tenez à un minimum d'hygiène
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veronika wrote a review Mar 2021
Ruggell, Liechtenstein
+1
1.0 of 5 bubbles
Schlüssellbox hat nicht funktioniert, nur mit Hilfe. Man musste ganz eine andere Nummer eingeben als in der Bestätigungsmail angegeben. Das Zimmer war eine ziemliche Bruchbude, Spiegel am Schrank zerbrochen , Nachttisch kaputt, Flecken am Leintuch, nur 1 kleines Handtuch für 3 Nächte. Gemeinschaftsbad und WC wär Verbesserungswürdig was Sauberkeit und Hygiene betrifft. Schilder angebracht Rauchen verboten, es wurde geraucht. Das ganze Appartement und unser Zimmer hat nach Rauch gestunken. Das Zimmer und allgemein hatte einen sehr muffigen, rauchigen Gestank, ohne Lüften- und es war kalt- ging gar nichts. Kopfschmerzen vom Rauch und Gestank bekommen. Fotos im Internet mit unserem Zimmer hat absolut nicht überein gestimmt. Die Fotos seien von den oberen - teureren - Appartements.. das sollte so auch auf den Portalen ersichtlich sein. Das klappte bisher immer, für jede Reise in jedem Land in dem ich gebucht habe. Aber in Europa, in der Schweiz in einer Weltstadt wie Zürich nicht? Peinlich auch für andere Touristen wenn sie so einen Eindruck von der teuren Schweiz bekommen. Wir würden nicht nochmal hingehen und können es nicht weiterempfehlen.
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barbara wrote a tip Aug 2023
31 contributions4 helpful votes
2.0 of 5 bubbles
"Walkable distance from the city but a day transport ticket is worth getting "
Read full review
Aduae00 wrote a tip Jun 2023
Abu Dhabi, United Arab Emirates9 contributions
1.0 of 5 bubbles
"Dont even try that apartment wasting of money belive me"
Read full review
LRO wrote a tip Jan 2021
8 contributions1 helpful vote
1.0 of 5 bubbles
"Just don't go there..."
Read full review
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PRICE RANGE
₱5,560 - ₱7,375 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of ZurichZurichGewerbeschule
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VIADUKT APARTMENTS - Lodging Reviews & Price Comparison (Zurich, Switzerland) - Tripadvisor

Frequently Asked Questions about Viadukt Apartments
Which popular attractions are close to Viadukt Apartments?
Nearby attractions include Im Viadukt (0.2 km), Freitag Shop Zürich (0.3 km), and Prime Tower (0.5 km).
What are some restaurants close to Viadukt Apartments?
Conveniently located restaurants include Elmira Fine Dining, Restaurant Alpenrose, and Brisket Southern BBQ & Bar.
Are there any historical sites close to Viadukt Apartments?
Many travellers enjoy visiting Lindenhof Hill (2.0 km), Liebfrauenkirche (1.8 km), and Platzspitz (1.4 km).
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