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Carlton Lausanne Boutique Hotel

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avenue de Cour 4, Lausanne 1007 Switzerland
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US$166
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US$149
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Traveler (177)
Room & Suite (57)
Dining (11)

About

#21 of 45 hotels in Lausanne
The 47 rooms and suites of our hotel are all invitations to partake of the most delightful relaxation. Typifying the ‘boutique hotel’ spirit that characterises the establishment, these beautiful and fully renovated rooms are decorated in a decidedly elegant style that is the very epitome of beauty, grace and charm. Very chic, they offer their occupants a wealth of comfort thanks to their superb amenities, luxuriously thick carpeting and delightful 'Elite' bedding that is worthy of the most prestigious Swiss addresses. Quiet and well soundproofed, each of the rooms and suites of our hotel are equipped with air conditioning, Wi-Fi, a safe, a flat screen TV with satellite channels and a beautiful bathroom in opulent marble. Most of them also have a balcony, allowing our guests to appreciate fully the lush and verdant terrace of the hotel and the soothing tranquillity that it offers. Three categories of accommodation are available to our customers: Classic rooms, Executive rooms and Junior Suites.
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Location

Full view
87Good for walkers
Grade: 87 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
avenue de Cour 4, Lausanne 1007 Switzerland
Name/address in local language
Getting there
Geneva Airport50 kmSee all flights
Sion Airport62 kmSee all flights
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376Reviews2Q+A49Room tips
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Popular mentions
usseglio wrote a review Aug 2021
Zurich, Switzerland302 contributions183 helpful votes
Central location in hotel area close to the lake. However our experience was not the best. Very long check in around 40 mn... at least check out was smooth. My room was small and not particularly nice, while the other one was better. Hotel structure has suffered from Covid and needs to be refreshed. Average breakfast served in the cellar... not clear why they do not serve it in the nice garden. This not the type of service you normally receive in Switzerland for a four star.
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Date of stay: August 2021
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Response from Nicolas Lagier, Directeur général at Carlton Lausanne Boutique Hotel
Responded 4 weeks ago
Dear usseglio, Thank you for taking the time to share your experience at Carlton Boutique Hotel. I am very sorry to read that your stay did not meet your expectations. Your feedback is valuable in ensuring that we provide memorable stay to our guests. Rest assured, I will investigate the points you mention with the relevant department heads. With my best regards,
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Mäni S wrote a review Jul 2021
Beckenried, Switzerland106 contributions9 helpful votes
The hotel is nice and has a perfect location. Right next to the metro station. There was mold In the shower cubicle. Unfortunately the staff is very lazy and careless. - Altough we booked by mail with all personal information, they have asked us to fill out their forms upon arrival (mail-address, phone number etc.) - We forgot the charger of our foto camera in the room. The day after we called and they told us, that they will check and inform us. After four days, still no answer. Then we wrote an email. This email has not been answered as well. This hotel is definitely not a 4*-hotel. We will never go back again.
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Date of stay: July 2021
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Room Tip: Rooms towards the metro are better (view and balconies)
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Response from Nicolas Lagier, Directeur général at Carlton Lausanne Boutique Hotel
Responded 4 weeks ago
Dear Pathfinder375836, Thank you very much for taking the time to share your recent visit with us. We are very sorry to read that our services did not match your expectations. Rest assured I will investigate the points you mention with the relevant department heads. As we strive to achieve a high level of satisfaction from our guests, I would appreciate if you could get in contact with my operations manager Mrs Sara Mateus by email reception@carltonlausanne.ch in order to receive further details about your experience. I very much look forward to hearing from you, Sincerely,
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Frank wrote a review Jun 2021
Hunenberg, Switzerland113 contributions30 helpful votes
Very friendly and helpful staff. Room was complete, however I travel alone and probably therefore I had the smallest room. Clean and it had what you need. Very nice and clean. Breakfast is always an issue, since I just want to have a coffee and a piece of bread. That's overpriced, but average for the hotel. I could easely walk to the lake or via metro. A nice hotel midtown.
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Date of stay: June 2021
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Room Tip: Situated midtown and next door metro stop.
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Response from Nicolas Lagier, Directeur général at Carlton Lausanne Boutique Hotel
Responded 4 weeks ago
Dear SwisssFrank, Thank you very much for taking the time to share your recent visit with us. We are very sorry to read that our breakfast offer did not match your expectations. May I suggest our "express breakfast" option for your next stay? Perhaps this service will better respond towards your needs as it includes an orange juice, coffee, croissant and yoghurt for the price of CHF 9.- I very much look forward to welcoming you back for your next stay in Lausanne. Sincerely,
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Susie J wrote a review Apr 2021
Perth, United Kingdom13 contributions2 helpful votes
Excellent customer service and communications from staff by email, in dealing with my booking requests - my dates had to been rearranged twice in accordance with rescheduling of an organised swim trek (due to pandemic). The responses I have received have been prompt, very helpful and courteous, and I cannot wait to stay at this charming hotel in such a beautiful area.
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Date of stay: April 2021
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Response from Nicolas Lagier, Directeur général at Carlton Lausanne Boutique Hotel
Responded 1 May 2021
Dear Customer, It is my greatest pleasure to read about your experience and that you had a lovely time at our hotel. I am thrilled to see that you felt well looked after by our team. The team would be delighted to welcome you back in the near future ! Kind regards,
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Loverly4u2 wrote a review Oct 2020
Geneva, Switzerland135 contributions53 helpful votes
The Carlton is located right between the lake and the railway station. It is across the street from the subway leading to both, as well as to the bus stop. As the hotel provides free tickets on public transport for its guests, the hotel is perfect if you like to discover the city by bus. Parking is also available. We had a superior room which was of decent size, with plenty of storage space - very welcome nowadays. The place is spotless clean, multilingual staff is charming, and altogether a wonderful experience. The buffet breakfast is very reasonably priced and plentiful, and the restaurant is excellent. Overall, for a **** hotel, this stay was one of the best I have had in the past 10 years of regular travel.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Nicolas Lagier, Directeur général at Carlton Lausanne Boutique Hotel
Responded 12 Oct 2020
Dear Guest, Thank you for your excellent feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us. Thank you again for all your lovely words ! Kind Regards
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LOCATION
SwitzerlandCanton of VaudLausanne
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Frequently Asked Questions about Carlton Lausanne Boutique Hotel
Which popular attractions are close to Carlton Lausanne Boutique Hotel?
Nearby attractions include Musee de l'Elysee (0.5 km), Jardin Botanique Lausanne (0.3 km), and Parc de Milan et crêt de Montriond (0.5 km).
What are some of the property amenities at Carlton Lausanne Boutique Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Carlton Lausanne Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Lausanne Boutique Hotel?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Carlton Lausanne Boutique Hotel?
Yes, parking is available to guests.
What are some restaurants close to Carlton Lausanne Boutique Hotel?
Conveniently located restaurants include La Brasserie du Royal, Croix d'ouchy, and Les Trois rois.
Is Carlton Lausanne Boutique Hotel located near the city center?
Yes, it is 0.4 km away from the centre of Lausanne.
Are any cleaning services offered at Carlton Lausanne Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Lausanne Boutique Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Lausanne Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Carlton Lausanne Boutique Hotel?
Many travellers enjoy visiting Cathedrale de Lausanne (1.3 km), Tour de l'Ale (1.3 km), and Christ Church Lausanne (0.3 km).